Yo this one is ass and if ur cooked and need help because the transaction system doesnt work in their app/website u only get answers from their dumbass ai bot who cant answer anything. The "real" huma... See more
Company replied
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See what reviewers are saying
From the moment I downloaded everything was simple, then one day I get a message from one of the ramp associate asking for my username because I had won. Ramp is the best.
Company replied
More companies should focus on creating enviroments for us users that are seemless, easy like a dance on a bar table. I got to say I have quckly become a fan. From one IT geek to another, I love you... See more
Company replied
One of the most straight forward and easy crypto wallets out there instant crypto purchases instant transfers and rewards for using the wallet it's a win win thank you ramp network. User wayneman93 😎... See more
Company replied
Company details
- Cryptocurrency Service
- also in
- Alternative Financial Service
- Card Processing Service
- Non-Bank Financial Service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
A safe networkso sell your crypto!!
A safe networkso sell your crypto!!
The Ramp Network is easy to use and you get constant feedback about your transaction. My funds were delivered to my debit card as soon as the ethereum transaction was completed!
October 14, 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
coooooollllll
October 18, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
The first transaction went smoothly
The first transaction went smoothly, and I was initially very satisfied with the service. However, when I attempted my second transaction, my account was unexpectedly restricted without any explanation. I was very surprised and disappointed, especially since there was no convenient way to communicate with customer support or resolve the issue.
As a result, I decided to stop using the platform and return to my MoonPay account, where everything went smoothly without any complications.
I believe that reliable customer support, transparency, and clear communication are essential, especially when handling financial transactions. Unfortunately, this experience significantly affected my confidence in the platform.
October 15, 2026
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience and any inconvenience caused.
Ensuring a seamless, trusted journey for our users is our top priority. If a ticket has been raised, our team will be in touch shortly to assist further. If you haven’t yet raised one, please reach out to us here: https://support.ramp.network/en/.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
Simplicity, clear information, quick and seamless
Simple to use, set out clear information about the investment risks, when the transaction could be made it was a quick and seamless experience.
October 15, 2026
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
I think your company to scam and you…
I think your company to scam and you guys know it pretty sad.
October 27, 2025
Unprompted review
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
If you are facing any issues, please contact us at https://support.ramp.network/en/.
Thank you for your understanding.
Best regards,
Ramp Network Support Team
One of the most straight forward and…
One of the most straight forward and easy crypto wallets out there instant crypto purchases instant transfers and rewards for using the wallet it's a win win thank you ramp network. User wayneman93 😎
October 14, 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Nothing wrong its all good its easy for…
Nothing wrong its all good its easy for me to to use
October 10, 2026
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Was easy to use
Was easy to use. After signing up for Google wallet I had no problems.
Thank you I will be back.
October 13, 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
My account does not allow me to withdraw
My account does not allow me to withdraw
August 10, 2026
Unprompted review
Reply from Ramp Network
Hi there,
Could you please explain which account your funds cannot be withdrawn from?
Please note than RAMP network does not hold your funds and our wallet, RAMP Wallet, is self-custodial in nature, which means your funds are in your control the whole time.
If you are facing any issues, please contact us at https://support.ramp.network/en/.
Thank you for your understanding.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Created a Support Ticket and I’m…
Created a Support Ticket and I’m getting no answer for ~96h by now, literally worst support experience ever….
Will edit this Rating to 5 Stars if this gets resolved today…
Ticket id is #37805760
October 9, 2026
Reply from Ramp Network
Hi there,
Our team has responded to your ticket.
We sincerely apologize for a slight delay in responding.
Please note that RAMP Network is solely a service provider for cryptocurrency purchases. We do not endorse, promote, or advertise any third-party services, platforms, or individuals. We do not offer or endorse any other online services or facilitate online purchases outside of our platform.
Please stay safe and do not send funds to any 3rd parties or platforms you don't know well.
Best regards,
Ramp Network Support Team
Ive submitted a transaction on the 9th…
Ive submitted a transaction on the 9th of October and STILL havent received my coins. Their customer support is almost non existent. You can either email them and hope someone reaches back, or read through the help articles like it will answer all. Pathetic.
October 9, 2026
Unprompted review
Reply from Ramp Network
Hi there,
We believe you are referring to off-ramp transaction where you are selling coins to cash. Could you please confirm if you are referring to some different situation because we cannot see any onramp transaction where you could be waiting for "coins".
About the offramp transaction, please note that your selected payout method is ACH transfer which usually takes up to 3 business days excluding weekends and usually the cause of delay is entirely due to nature of selected payout option.
Thank you for sharing your concerns with us.
Best regards,
Ramp Network Support Team
I'd Problems but now i'm Happy
I'd Problems but now i'm Happy. I Had Seen that i have Money on my wallet. That's very nice. The withdrawl to my Credit Card was very very fast! It's all good!
October 11, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
....
Hi
Didnt get help at all. Just got answer that they cant answer me on the question. Good loop 🤣
October 7, 2026
Reply from Ramp Network
Hi there,
Unfortunately, your account was locked, however I want to reassure you that your funds are completely safe and remain entirely under your control.
Your account status does not affect your wallet in any way, and you can continue using the wallet to send and receive funds to and from any external wallet as usual.
Also, you can also restore your wallet to any other wallet application of your choice using your recovery phrase.
To view your recovery phrase, please:
Log in to the wallet app using your passkey confirmation:
- Tap on your account section in the top-left corner.
- From there, navigate to the Security and Privacy section and select Recovery Phrase.
Once you have this phrase, you can easily import it into any other wallet app of your choice to access and manage your assets directly.
You can find more information below:
https://support.rampnetwork.com/en/articles/445446-managing-your-wallet-securely
In case of any issues, please feel free to reach out to us.
Best regards,
Ramp Network Support Team
Nice reliable and fast.
October 9, 2026
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
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