Really useful source of small quantities of a broad range of metals. I'm a keen DIY and classic car enthusiast and have purchased aluminium, brass, copper and mild steel sheet, plus extrusions, tube a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have been using Rapid Metals for a few months now. As a hobby engineer I often need small lengths of various metals for projects and Rapid will do this no problem, great when you need something like a... See more
Company replied
Reasonably priced, especially on some of the bargain deals. Very quick delivery, well packed and supported. Cut to convenient lengths/sizes. Rapid Metals are my go to supplier, I live in a rural area... See more
Company replied
It is easy to navigate the sales site for exactly what you need, and I was amazed to find the exact seamless steel tube I needed for a repair on a 1940's motorbike, correct OD and wall thickness too.... See more
Company replied
Company details
Written by the company
Rapid Metals Ltd has been servicing the Midlands, with all it's metal needs for over 25 years from its Nuneaton and Redditch stores. With our Online Shop we can now offer the same great service across the U.K.
Contact info
4.7
Excellent
932 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rapid Metals Ltd
Hi Chris
It's lovely to have such great feedback, I am glad you have been happy with the service provided by Rapid Metals! Thank you for taking the time to leave us a review. We look forward to being of service to you again in the future!
Regards
Natasha
Advertisement
Quick efficient service & delivery for…
Quick efficient service & delivery for a small order.
August 27, 2024
Reply from Rapid Metals Ltd
Hi Keith
Thank you for choosing Rapid Metals, all orders are treated with the same level of service, no matter how small! We appreciate you leaving us a great review. If there is anything else you need, please get in touch, or head to the website!
Regards
Natasha
on time as ordered
August 27, 2024
Reply from Rapid Metals Ltd
Hi Max
I am happy to see you have been pleased with the service provided by Rapid Metals. Thank you for leaving us a great review. We look forward to being of service to you again in the future.
Regards
Natasha
Dimensions met requirements and…
Dimensions met requirements and delivery as promised.
August 27, 2024
Reply from Rapid Metals Ltd
Hi Ian
Thank you for taking the time to leave us a great review, we really appreciate it. It's great to see you have been pleased with our service. We look forward to your next order!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Meyrick
Thank you for the five star review on our products, we hope to see you order from Rapid Metals again!
Regards
Natasha
Advertisement
Reply from Rapid Metals Ltd
Hi Mohmed
I'm glad to see you have been happy with everything, thanks for taking the time to write us a great review. We look forward to your next order!
Regards
Natasha
excellent service and quick delivery
August 27, 2024
Reply from Rapid Metals Ltd
Hi Jason
Thank you for the great review and kind words, we really appreciate it. If there is anything else you need you know where we are!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi there
I am glad you have been happy with the service we provide. Thank you for taking the time to leave a review!
Regards
Natasha
Worth their metal
They were able to supply small quantities, their service was quick and when I had queries they responded with the information I needed. Items were posted quickly and overall I was satisfied with the service I received.
August 27, 2024
Reply from Rapid Metals Ltd
Hi there
It is really nice to see that you are satisfied with your experience with Rapid Metals with a great review. We hope to be of service to you again in the future!
Regards
Natasha
Advertisement
All as requested and ready on time
July 25, 2024
Reply from Rapid Metals Ltd
Hi Karl
You had me worried for a moment there with that username! Thank you for the wonderful review, It's great to see you have been pleased with everything! If there is anything else you need, please get in touch or head to the website.
Regards
Natasha
Very easy to order and quick delivery
Very easy to order and quick delivery. All cut to length perfectly
July 26, 2024
Reply from Rapid Metals Ltd
Hi Steve
So happy to see you have had a great experience with us here at Rapid Metals. If there is anything else you need, please head over to the website, we look forward to your next order!
Regards
Natasha
Friendly and quick service.
July 25, 2024
Reply from Rapid Metals Ltd
Hi there!
It's great to see you have been pleased with the service, thank you for leaving us a great review! We look forward to being of service to you again in the future!
Regards
Natasha
Timeous action of order and accuracy of…
Timeous action of order and accuracy of product
July 25, 2024
Reply from Rapid Metals Ltd
Hi Leon
Thank you so much for the 5 star review, I'm glad to see you have been pleased with you experience of Rapid Metals. If there is anything else I can help you with, please get in touch, or head to the website!
Regards
Natasha
Advertisement
Reply from Rapid Metals Ltd
Hi Robin
Thank you for taking the time to leave us a great 5 star review, the team really appreciates it! Please let us know if there is anything else we can help you with. We look forward to being of service to you again in the future.
Regards
Natasha
Excellent service @ competitive prices
Order a small section of steel tube, not expensive, delivery was free & arrived within 2 days .
Excellent service at a competitive price.
Would recommend Rapid Metals to any company or private individual
⭐️⭐️⭐️⭐️⭐️
June 24, 2024
Reply from Rapid Metals Ltd
Hi David
Thank you so much for the excellent review, we are so pleased you have been happy with everything! Feel free to get in touch if there is anything else you need. We look forward to being of service to you again in the future!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Alan
It's lovely to see you have been happy with everything. Thanks for taking the time to leave us a great review, we do appreciate it! If there is anything else you need, please get in touch or head over to the website!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi David
Many thanks for the 5 star review, it's great to see you have been impressed with the speed and efficiency of our service. We look forward to being of service to you again in the future.
Kind regards
Natasha
Advertisement
Super helpful on the phone, fast delivery
I met these guys 2 years ago at Makers Central they were my stall neighbours but 1 and only got to pop over a couple of times. They all seemed to be knowledgeable and helpful. I finally made an order this week as I didn't have time to drive to my local suppliers.
I made my order on the weekend and then realized there was something else I wanted on Monday so call them up and they were more than happy to help so I made a second order and they put them together for me arrived in just a couple of days will definitely use again.
June 24, 2024
Reply from Rapid Metals Ltd
Hi there!
So nice to read such a lovely review. We are glad to be of service to you and hope we can do so again in the future. Please don't hesitate to get in touch if there is anything else you need.
Regards
Natasha
Reply from Rapid Metals Ltd
Hi James
So glad to see you have been happy with the service provided. We appreciate you taking the time to leave us a great review. We look forward to being of service to you again in the future!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Ian
We are really pleased to see you have been happy with your order. Thank you for taking the time to leave us a 5 star review. If there is anything else you need, please head over to the website!
Regards
Natasha
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.