Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not... See more
Company replied
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Review summary
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Reviews shaping this summary
Really user friendly but for a cost. If you want plug and play, it's a great choice. If you can figure out how to setup a debian or ubuntu on ur own, or with chatGPT, find another seedbox. I will say... See more
Company replied
The service is basic but very good overall. It would be nice to have automated provisioning of IP blocks, without having to send an email or use the web chat. Being able to change the "org" field on t... See more
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Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... See more
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Company details
Written by the company
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Contact info
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4.2
Great
378 reviews
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from RapidSeedbox
Thank you for your feedback! We’re glad you find the service fast and easy to use, and that our support could help. 🚀
—The RapidSeedbox Team
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Very satisfied
I was having trouble logging in with Filezilla. Thanks to Sergey, who found the problem with my password.
He spotted the typo, thanks again. You're super responsive. I'm writing with Google Translate because I'm French and don't speak your language. Sorry for any translation errors.
August 16, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re happy we could quickly spot the issue and get you back on track.
—The RapidSeedbox Team
6 weeks and starting to have issues that support deny any infomartion of.
Had the furious service no less than 6 weeks, 2nd bill paid and now i'm starting to have issues with the plex install.
Pre-buffer issues mainly, looking at the debugging, it seems there is huge packet loss within 1 minute of starting a video stream.
I use this as my main offsite streaming server for interactive displays. Multiple video streams have started, then after 60-90 seconds fails and will not re-load.
Support seem as baffled as me.
Now canceled my service. Moving to ultraseed.co based in manchester UK.
P.S, i've tried RSB three times now, just can't swallow a $79 bill for a non-functioning server!!
April 7, 2025
Unprompted review
Reply from RapidSeedbox
We’re very sorry to hear about your recent experience and the frustration you faced with your Plex setup. Pre-buffering and packet loss issues can be incredibly disruptive, especially when you rely on the server for streaming to multiple displays.
While we always aim to provide smooth performance and responsive support, it’s clear we fell short in your case, and for that we sincerely apologize. We understand your decision, though we would have loved another chance to investigate further and make things right for you.
We appreciate you giving RapidSeedbox multiple tries, and we’ll be using your feedback to improve our service and troubleshooting process moving forward.
Thank you for having been with us, and we wish you the best with your new provider.
—The RapidSeedbox Team
The seedbox are reliable and…
The seedbox are reliable and affordable, been using it for half an year, the customer service replies very quickly, processed my request within mere minutes
August 7, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re glad you find our seedbox reliable and our support fast—your feedback means a lot to us. 🚀
—The RapidSeedbox Team
Quick service with expected results
Quick service with expected results.
Always a fast and pleasant time when dealing with support.
July 19, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re glad our support could provide a fast and pleasant experience for you. 🚀
—The RapidSeedbox Team
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This service is a great choice.
I have been using this service for close to 5 years now and I have been very happy with the support and responsiveness of the staff. When problems occasionally arise, they are quick and get me back to functioning in a minimal amount of time.
highly recommended.
July 16, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your long-term trust and kind words! We’re thrilled to hear our support has kept you up and running smoothly over the years. Your recommendation means a lot to us. 🙌
—The RapidSeedbox Team
I used this service with great…
I used this service with great pleasure.
due to personal reasons I wanted to cancel but I ended up changing my mind and my support guy sergey got back to me within a day and got me back into my subscriptio, even giving me a 15% discount. Great service.
June 22, 2025
Unprompted review
Reply from RapidSeedbox
We’re glad you decided to stay with us! It’s great to hear our team could quickly help and make your subscription experience even better. Thank you for your kind words! 🙌
—The RapidSeedbox Team
Great Experience! Would Recommend.
I have been with Rapid Seedbox for about 2 and a half years and my experience has been stellar. Good support who have helped with every issue I've had and I've also been able to move between tiers when I've had to without too much of a hassle. And the service is also great by itself. To me, it is worth the price.
June 15, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your continued trust and kind words! We’re thrilled to hear that our support and service have made your experience smooth and valuable over the past 2.5 years. Your recommendation means a lot to us! 🙌
—The RapidSeedbox Team
Exceptional Experience with RapidSeedbox: Reliable Support and User-Friendly Interface
RapidSeedbox stands out for its exceptional customer support. The mail support team is consistently responsive, effective in resolving problems, and always provides assistance with a friendly and helpful attitude. Beyond the support, the user interface is a significant highlight. Its clean design and the convenient one-click installation feature for numerous applications streamline the entire experience. Finally, the speed and reliability have been flawless; I have consistently experienced excellent performance without any interruptions. RapidSeedbox truly offers a well-rounded and impressive seedbox service.
June 2, 2024
Unprompted review
Reply from RapidSeedbox
Thank you for your detailed and thoughtful feedback! We’re thrilled to hear that our support, user interface, and overall performance have made your experience smooth and enjoyable. Your kind words motivate us to keep providing reliable and user-friendly service. 🙌
—The RapidSeedbox Team
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Great product and customer service!
May 6, 2025
Unprompted review
Reply from RapidSeedbox
Thank you! We’re glad you’re happy with both our product and support. 🚀
—The RapidSeedbox Team
Awesome price for services soon…
Awesome price for services soon critical.
May 7, 2025
Unprompted review
Reply from RapidSeedbox
Thank you! We’re glad you find our services valuable and reasonably priced. 🙌
—The RapidSeedbox Team
Reply from RapidSeedbox
Thank you! We’re happy to hear you’re enjoying our support and pricing. 🚀
—The RapidSeedbox Team
Reply from RapidSeedbox
Thank you for your feedback! We’re glad to hear that our team could assist you quickly and get straight to the point. Providing fast and effective support is always our goal, and it’s great to know we could make your experience smooth and hassle-free.
—The RapidSeedbox Team
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Reply from RapidSeedbox
Thank you for your feedback! We’re delighted to hear that you find our service fast and responsive. Our team works hard to ensure that every request is handled promptly and efficiently, so it’s great to know our efforts make a difference. Your satisfaction means a lot to us!
—The RapidSeedbox Team
Great Seedbox
Very easy to use seedbox. Customer support is also reasonable if you ever have an issue.
March 25, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your feedback! We’re glad to hear that you find our seedbox easy to use and that our support has been helpful whenever needed. Providing a smooth experience and reliable assistance is always our priority, and your kind words mean a lot to us.
—The RapidSeedbox Team
They helped me with a problem I created…
They helped me with a problem I created at a very unsociable time, in a friendly and efficient manner.
April 18, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re glad we could assist you quickly and efficiently, even outside of regular hours. Providing friendly and reliable support whenever it’s needed is always our goal, and it’s great to hear that we could help resolve your issue smoothly.
—The RapidSeedbox Team
The support team is so kind and…
The support team is so kind and patient. I’m new to the seed box world and they were able to help walk me through any issue I had. I truly appreciate their help and would recommend them to anyone, even my mom!
April 18, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your wonderful feedback! We’re thrilled to hear that our team could guide you through your seedbox experience with patience and kindness. Helping new users feel confident and supported is always our goal, and it’s fantastic to know we made the process smooth for you. We truly appreciate your recommendation—it means a lot to us!
—The RapidSeedbox Team
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Reply from RapidSeedbox
Thank you! We’re glad you found our service fast and efficient. Providing quick and reliable support is always our priority, and we appreciate your kind words and encouragement! 🚀
—The RapidSeedbox Team
I needed help badly
I needed help badly. I did not know what to do as I was stuck. I reached out to Rapidseedbox and Ronal responded quickly. He was able to solve my dilemma in a very quick manner! I could not believe that he was able to put things together for me in working order in an almost magical fashion! His knowledge and customer service is fantastic. SIMPLY AWESOME! Thank you, Ronal
April 14, 2025
Unprompted review
Reply from RapidSeedbox
Thank you for your kind words! We’re thrilled to hear that our team could quickly help you get everything working smoothly. Providing fast, knowledgeable, and effective support is always our goal, and it’s wonderful to know you had such a positive experience. We’re glad we could turn a tricky situation into a seamless solution for you!
—The RapidSeedbox Team
Exceptional Support and Setup Experience – Highly Recommend!
As someone who’s not particularly technical, setting up a fully automated seedbox seemed overwhelming at first—until I reached out to the RapidSeedbox team. Their support was next-level. I had a very specific Plex + NZB automation setup in mind, and instead of just pointing me to documentation, they personally installed and configured everything I needed.
Apps like Prowlarr, Sonarr, Radarr, NZBGet, Plex, and even extras like Lidarr and Bazarr were all set up, linked, and working out of the box. They saved me hours (probably days) of frustration and made it easy for me to jump straight into using my system instead of wrestling with configurations.
Their team went above and beyond, responded quickly, and genuinely cared about making the setup right. If you’re looking for a fast, reliable seedbox with world-class support—RapidSeedbox is the one.
Massive thank you to Ronal and the team—legends!
April 12, 2025
Unprompted review
Reply from RapidSeedbox
Thank you so much for sharing your experience! We’re thrilled to hear that our team could make your seedbox setup smooth and stress-free, especially given the complexity of a fully automated Plex + NZB configuration. It’s wonderful to know that everything—from Prowlarr, Sonarr, Radarr, NZBGet, Plex, to extras like Lidarr and Bazarr—was installed, linked, and ready to go right out of the box.
Our goal is always to save our users time and frustration, and your feedback confirms that we were able to do just that. We take pride in going above and beyond to ensure setups are done correctly and efficiently, and it’s fantastic to hear that you felt well supported throughout the process.
Your recommendation means a lot to us, and we’re grateful for your trust in RapidSeedbox. Enjoy your fully automated system, and we’ll always be here if you need any further assistance.
—The RapidSeedbox Team
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