R B Poolman P&H Reviews 

827
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the engineers are extremely polite, friendly, and professional, always taking the necessary time to explain technical details clearly in plain terms. People also deeply appreciate the prompt, reliable, and efficient service, noting that appointments are exceptionally well-organized and boiler installations are handled very quickly. Consumers consistently highlight that the working areas are always left spotless, clean, and tidy after every visit, reflecting a high level of respect for people's homes. Reviewers often express complete satisfaction with the supportive office staff and the smooth, hassle-free overall process from start to finish.

What people talk about most

Service

Customers expressed great satisfaction with the service, highlighting that engineers arrived on time and... See more

Staff

People report positive experiences with staff, frequently highlighting punctual arrival and professional... See more

Price

Reviewers express mixed feelings about pricing, as some consumers found the rates quite reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been recommended by a friend I have been very impressed with Poolmans. They came out quickly to survey the job and provided their quote shortly thereafter. The price was competitiv... See more

Rated 5 out of 5 stars

Engineer always turns up as promised and explains things in layman's terms so that I understand. Tom is patient and always makes me feel that he has time and that no question is silly. He respects our... See more

Rated 5 out of 5 stars

This company was the chosen team to fit my fast track installation of a new Worcester Bosch combi boiler to replace my worn out 10 year old system. The whole process from beginning to end was no hassl... See more

Rated 5 out of 5 stars

Lovely company to deal with. Professional and courteous and quality products. No faffing about and get the job done correctly. Installed a great quiet Worcester Bosch boiler in a tight space. Would hi... See more


Company details

  1. Gas Installation Service
  2. Plumber

Written by the company

We offer the best prices for boiler installation, servicing & repairs, plumbing, heating, power flushing & Gas Safety Inspections within Wiltshire and surrounding areas. Established in 2008 our team of engineers have the knowledge and expertise to ensure you receive the best service possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

827 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(827)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good job

They do a good job and the care plan makes it easy to budget for annual servicing/maintenance.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Top job

Communication was brilliant, organising a date to come out to do the job.
Reasonably priced
Plumber was Polite and tidy.
Would recommend.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Arrived promptly

Arrived promptly, was also the same engineer as previous servicing. Very courteous and respectful (ideal house guest!). Was completed very quickly and advised of a minor issue. Very happy in all regards.

June 20, 2025
Unprompted review
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Rated 5 out of 5 stars

I’ve relied on Ryan and his team for…

I’ve relied on Ryan and his team for boiler servicing for years, and they’ve consistently delivered outstanding service. They send helpful reminders, are always punctual, and handle everything directly with my tenant—making the whole process effortless. They’re efficient, cost-effective, and genuinely professional. I wouldn’t use anyone else. Highly recommended.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Prompt service, friendly, efficient and considerate plumber. Minor issue quickly sorted and without making this elder lady feel like an idiot!

June 11, 2025
Unprompted review
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