RCI Bank Reviews 

I received excellent help today from Scott, who patiently took me step by step through a process to sort out my ISA application, which I had inadvertantly muddled! Scott explained simply & clearly, so that I was able to understand exactly what I had misunderstood on the website application form. I am extremely grateful for his help.

Always good customer service, good saving rates and easy to access saving withdrawls and deposits

I found the process very user friendly and efficient.
Also, I was impressed by the emphasis on security when accessing the account.

Sign up has been very easy and the interest rate is very good. Reason I have given 4 not 5, I think sending a verification code in the post is a bit antiquated. I haven't received mine yet, hope it comes before the expiry date for adding more funds.

RCI Bank UK is a really good bank, good saving options and renewal options and when you need customer support you get to speak to human customer advisor fairly quickly and without the need to use any AI bot. They are helpful and are open 7 days a week too, which is a rarity for banking customer services.

Iv been with RCI for many years now and they are an excellent Bank to deal with. Easy and uncomplicated access to acconts and Bonds with a Customer Services Dept which is second to none - prompt access to a Customer Services Advisor who are all friendly, very clear and unambiguous in their assistance. Not forgetting of course RCI interest rates which are always very competative.

Consistently reliable both online and on the phone. I have used both recently, customer services are always patient and helpful

Had a problem whilst completing forms but was easily able to sort this by speaking to very helpful staff . Phone line is even available on a Sunday!

I have used them for a number of of years and now that they have introduced ISA invested in one for the first time.it was the easiest and quickest ISA application I have ever done and simply to transfer money, I have a number of of ISA with other companies and many of them are slow and complicated to open, so well done RCI , excellent app, and web site and good customer service when you need them.

Able to contact customer service and get information quickly.

I found it so easy to open an ISA account and transfer money into it.

Excellent service, good interest rates for savings, easy bank to navigate online and if you run into any difficulty the phoneline is run by very helpful staff- thank you.

I'm a long term investor and experience is generally good until recently. I tried opening a new account on my app ( I hadn't seen the website only warning as it wasn't displayed on the app) I got locked out as a result. My phone call to reset my log in was handled promptly and efficiently. I do find the website annoying to operate as I am always timed out the first attempt whilst inserting memorable data and have to repeat ( drop down menus aren't good for speedy entry) The app is speedy as biological input works promptly.

Been with RCI for some time, slick and efficient, what else do you want.

Excellent website and product selection, with staff easily contacted to help with any questions.
Great App, easy to download and navigate.

No issues just 5* service .

I decided to transfer an ISA from another bank as it had matured and the new rate they were offering me was very poor. RCi was offering a really good rate for a two year ISA so I applied. My application was accepted within a day and my ISA was also transferred within a day. The communications I received were excellent. I am very happy with the way my application and transfer was completed.

I was trying to open a 2-year fixed term cash ISA partially using funds already with RCI. The application though requested that deposits should be made from my linked account, rather than by internal transfer. This resulted in complications in transferring funds from and back to my linked account. A call to Customer Service resolved that problem allowing funds to be switched internally and satisfactorily.

I had a problem with a previous ISA provider. RCI were very understanding & everyone i spoke to - yes real people - were very helpful. They kept me informed by emial every step of the way.

Found it very easy to use. Not like other ISA programs I have tried .I am 77 years old and find it hard to use other programs. Thanks .

Already had a savings account with RCI and have just opened a 2 year ISA, everything about the whole process was smooth and easy, the app is very easy to use and the auto copy/paste feature for using the account details in another in another app is a great touch which makes life easier too, very happy to recommend RCI to anyone.