While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Keiran and his team have always looked after me with my queries and helped out to his full potential.

Company replied

Rated 5 out of 5 stars

Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... See more

Company replied

Rated 5 out of 5 stars

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more

Rated 5 out of 5 stars

Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Mobile Phone Repair Shop
  4. Telecommunications Service Provider

Written by the company

RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.


Contact info


4.8

Excellent

TrustScore 5 out of 5

700 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service is efficient and clear

Suchi Rosenbaum was the sales agent who dealt with my upgrade. The service he provided was efficient, informative and I appreciated that he made sure to reach out respectfully even though I had missed had missed the call.

May 2, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

THANK YOU MEIR

Thank you to Meir@RCUK for a fast and efficient service today! He managed to update and replace my phone in record timing, even willing to remain on at work after closing hours to enable me to have my phone in time for next day. Meir was kind and courteous throughout.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Sholi is the man!

Sholi Adler sorted me out efficiently and with a good price, really impressed with his service and manner. Excellent. Thank you Sholi

April 28, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top Service!

Yitzi, Avi, Barry, AY and the rest of RCUK are all amazing. After losing my phone, they swiftly arranged a new handset for me and helped me recover all my lost information. 5* service as always.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and great rates

All I can say is wow, purchased some lines for our company and Lue was there all the way throughout. Had lots of questions but nothing was too much for her and I would get a reply very quickly. Everything went smoothly and effortlessly. Thank you.

April 23, 2023
Unprompted review
Rated 5 out of 5 stars

RCUK THE BEST

Just to know that I have RCUK near me give me the biggest calmness, as they help me out in all my problems that I have with anything regarding my mobile and lines.
And the best off all is Suchi he is so helpful and helps me out in the best way possible.
I would recommend anyone to go in there.

April 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

There service is amazing ..

There service is amazing ...
Suchi Rosenbaum gave an amazing service ..
and Hershy Hager . and the whole team there they are amazing
they made my sim to work even when it was a complicated thing and got it done very quick
and they are always there to help
KEEP UP YOUR GREAT WORK.
E O

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Great customer service.
Anthony & Aron, and showroom staff were excellent to deal with.
They brought in products a branch in another area within a couple of hours to fulfil the order and assist.

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

RCUK were incredibly helpful

RCUK were incredibly helpful. Needed internet whilst being in the USA and I was offered a great deal. Really efficient company. I found Aaron to be really patient and explained all the different types of deals I could go for making everything very clear

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and friendly customer service.

Purchased four lines and ported our old numbers over. From start to finish everything ran smoothly and the numbers have ported over just now. Can't fault the service and the communication was quick and professional. I love excellent customer service and this is how it should be.

April 17, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Unbelievable client service

My phone crashed on me whilst running a program for 200 guests who needed to be able to contact me, Abraham went above and beyond to open up 9pm out of hours and at the start of a well deserved holiday to arrange a new phone for me!
RCUK look after you, I wouldn't go elsewhere!

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

What's App Issue

l live overseas and had what for me, was a huge problem with my What's App.
I called Barry and he very patiently and politely worked through the problem until it was fully resolved.
Extremely grateful to him!

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with RCUK, and I have to say, the level of service I received was outstanding. From start to finish, the customer service was top-notch, and Suchi, in particular, was a standout representative of the company. He was incredibly helpful and went above and beyond to ensure that all of my needs were met. His expertise and knowledge were invaluable in resolving my issue, and I truly appreciated his dedication and professionalism. I highly recommend RCUK to anyone in need of reliable and efficient telecommunication services, and I can't thank Suchi enough for his outstanding assistance. Great job RCUK and Suchi!

January 12, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look