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Rated 5 out of 5 stars

Keiran and his team have always looked after me with my queries and helped out to his full potential.

Company replied

Rated 5 out of 5 stars

Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... See more

Company replied

Rated 5 out of 5 stars

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more

Rated 5 out of 5 stars

Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Mobile Phone Repair Shop
  4. Telecommunications Service Provider

Written by the company

RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.


Contact info


4.8

Excellent

TrustScore 5 out of 5

700 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great customer service

After many years with the same cell phone agent, I was recommended RCUK and was put in touch with Suchi who is my account manager.

He’s provided me with every comprehensive and detailed cellular contract that includes countries and tarrifs that aren’t usually included for substantially less than I’ve paid until now.

Suchi always comes back to me whenever I need to make a change or add something. It’s an absolute pleasure dealing with him.

November 13, 2023
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Rated 5 out of 5 stars

"My experience was great because the…

"My experience was great because the company consistently delivered high-quality services. Their customer support team was responsive and helpful, addressing any issues promptly. Additionally, I appreciated their commitment to innovation, as they frequently introduced new features and improvements to enhance the user experience. Overall, the company's dedication to quality and innovation made my experience positive."

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

What more can I say?

I am writing to offer my highest recommendation for RCUK, the remarkable mobile phone company that has consistently demonstrated excellence in the field of telecommunications. It is with great enthusiasm that I would like to specifically commend the exceptional contributions and outstanding service provided by one of their extraordinary team members, Kiara.

RCUK has consistently proven to be an outstanding mobile phone company that sets a gold standard in providing top-notch products and services to its customers. Their unwavering dedication to delivering reliable, innovative, and cutting-edge solutions in the realm of mobile technology is truly commendable. RCUK's commitment to customer satisfaction, quality products, and technological advancement has made them a trusted leader in the industry.

Amidst the exemplary team at RCUK, Kiara has been a standout performer, consistently going above and beyond to provide customers with an exceptional mobile phone experience. Her exceptional professionalism, deep expertise, and a strong commitment to customer satisfaction have made a significant impact on the services we have received.

What sets Kiara apart is her exceptional ability to understand the unique needs of customers and to tailor solutions that not only meet but exceed those needs. Her dedication to providing personalized support and guidance has been instrumental in ensuring that our mobile phone experience is nothing short of exceptional. Kiara's outstanding customer service, unwavering commitment, and problem-solving skills have been invaluable in addressing any issues promptly and effectively.

In addition to her remarkable customer service skills, Kiara's ability to communicate complex technical details with clarity and precision has been immensely valuable. She consistently goes the extra mile to ensure that customers have a comprehensive understanding of the products and services, making informed decisions a seamless process.

In summary, I wholeheartedly recommend RCUK as a premier mobile phone company, renowned for its commitment to excellence in the telecommunications industry. Working with Kiara has been a genuine pleasure, and I am deeply grateful for the exceptional service she has provided. Her dedication, expertise, and unparalleled customer focus have significantly enriched our mobile phone experience. I cannot overstate the immense value she brings to the world of mobile technology.

I extend my sincerest thanks to Kiara for her unwavering commitment and remarkable service, and I am honored to have had the privilege of being assisted by such an exceptional individual.

October 30, 2023
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Rated 5 out of 5 stars

Extremely supportive team

The team were very patient in solving a problem I had with my phone. They have an amazing attitude to helping their clients, nothing seems too unimportant. I cannot recommend the Manchester team highly enough.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

excellent firm

friendly staff always doing that bit extra to meet our needs in a pleasant manner. Most recently we have been receiving assistance from Kiara Cosani who is extremely helpful and very efficient!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Have just had the most amazing service from Abraham Nemetsky - he has helped me to merge 2 phones painlessly
A pleasure to work with him

September 6, 2023
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Rated 5 out of 5 stars

Absolute fantastic service from AY at…

Absolute fantastic service from AY at RCUK, set me up a contract and half the price I was paying.. when I way away and had issue with roaming when I landed he sorted this out at 10pm on a Sunday evening.. what superb service, rare to find thank you !

July 30, 2023
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Rated 5 out of 5 stars

Kudos to Ashley for great service

Kudos to Ashley for great service. Reached a data cap on our account and he sorted out extending it really quickly so the phone could be used again. A few WhatsApp exchanges and job done. Fab service.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

I was amazed and absolutely delighted…

I was amazed and absolutely delighted with the service I received from Itzi and Avi today. I needed help with my device and they so kindly and patiently helped me even refusing payment saying it was their pleasure! Highly recommend them!

August 10, 2023
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Rated 5 out of 5 stars

A true team leader and credit to RCUK

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. The price might not be the cheapest but still competitive, and such service is worth every penny. Amazing!

July 27, 2023
Unprompted review

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