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Rated 5 out of 5 stars

Keiran and his team have always looked after me with my queries and helped out to his full potential.

Company replied

Rated 5 out of 5 stars

Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... See more

Company replied

Rated 5 out of 5 stars

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... See more

Rated 5 out of 5 stars

Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Mobile Phone Repair Shop
  4. Telecommunications Service Provider

Written by the company

RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.


Contact info


4.8

Excellent

TrustScore 5 out of 5

700 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service! Why haven’t I used RCUK before

I had an amazing experience with Aaron from RCUK! The service is top-notch, and now I'm just wondering why I didn't use them before. They made the whole process so easy, from selecting the perfect plan to choosing the right phone and dealing with everything down to the delivery so smoothly that I keep asking if theres anything I need to actually do, but no, Aaron and the team at RCUK handled everything. Greatly appreciated and highly recommended! 👍

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Ashley saved the day

I had an issue, I thought it was a connectivity matter, but, it turned out to be an Apple id matter.

Spoke to a wonderful young lady - Ashley, who remained calm throughout my rant, calmed me down and put me at ease, contacted the user, talked him through everything, came back to me to get my mobile number so I could communicate with him via WhatsApp, and left us both feeling wonderful.

Ashley is superb. Calm, cool and collected, very friendly, most professional, pro-active, went out of her way to help and diffused 2 ready to explode time-bombs.

Thank you Ashley.

July 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Rachel consistently goes the extra mile…

Rachel consistently goes the extra mile to ensure that our queries are promptly and effectively addressed. Her professionalism and friendly demeanour create a positive and welcoming experience. Rachel’s expertise and ability to explain intricate technical concepts in a clear and concise manner make her an invaluable asset to your company. We wholeheartedly recommend Rachel for her outstanding performance and commendable customer service skills.

July 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Long standing customer

I am a long standing customer having purchased 3 of my previous mobile phones from RCUK London N16. I appreciate the very knowledgable, professional & good honest advice I receive from a member of staff known as H. He patiently takes the time to transfer everything I need from my old phone to my new, ensuring everything is in place ready for me to use. Thank you.
Naomi Safran

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

As always RCUK gives friendly yet…

As always RCUK provides friendly yet professional service.
Had to replace my phone, Meir patiently told me all options and answered all questions then arranged best plan.
Sholi was very quick to help out retrieving data from my old phone as well as giving further advice with my new phone.
RCUK is best option for all phone requirements.

July 4, 2023
Unprompted review
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Rated 5 out of 5 stars

Quin phone

bought a new phone. Sholy the salesman was very helpful and patient.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

RCUK is awesome

RCUK is awesome, especially now with their big new showroom. I love visiting the staff there, and am always very impressed by Barry, for his excellent service and positive attitude.

June 29, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing Service!!!!

I have just come away from this shop so very grateful. I have had hacking problems for a while and been very stressed. Kieran worked on my phone( as well as dealing with many other inquiries) for about an hour and hopefully solved the problems. He went over and above and I can’t praise him enough!!!

June 27, 2023
Unprompted review

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