Pat Moore keeps his promises. He’s a mortgage broker who gets the job done while maintaining personal integrity. I greatly appreciate all the effort he and his team displayed throughout the process!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Contact info
United States
- realgenius.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
This application process was very fast, easy, and smooth thanks to my Loan officer Matt Gray. Communication was quick, easy, and smooth and the had the good to close ready a couple weeks before closing.
It was a very pleasant experience…
It was a very pleasant experience working with Matt Gray. He was both very personable and professional, and he helped us navigate the refinance process seamlessly. He got us a very competitive rate and we closed within 1 month.
Excellent mortgage experience
Real Genius made my mortgage process seamless. Rod Davis stood out for the time and patience he gave at every step, clearly explaining options and answering all my questions. I truly felt supported and confident throughout the entire process.
Excellent service will recommend for Home Loan needs
We sincerely thank Real Genius Team for demonstrating professionalism, patience & support throughout our home loan process. They took the time to explain every step clearly, answered all our questions promptly, and made what could have been a stressful experience feel smooth and manageable.
I would highly recommend Rod Davis to anyone looking for a mortgage officer who goes above and beyond for their clients. We felt confident knowing he was guiding us through the entire process with his industry knowledge & expertise.
Great Experience with Refinance
Our refi experience with Rod Davis was amazing. He was extremely communicative and helpful and our process went off painlessly and without a hitch. We will definitely be recommending him to friends and family.
Very smooth and fast process
Very smooth and fast process. Portal is very user-friendly. Staff is friendly and great at communication.
I have FAITH
I have FAITH. I was connected to Rod Davis and he set me up with no worries! His commitment to me was spot on. He connected me with all the right people.
Rod Davis was perfect
Rod Davis could not have been more perfect through our refinance process from beginning to end.
He was attentive, communicative, and answered a million questions we had.
We were able to get the best rate with him out of 3 other loan estimates and it cost us the least.
He kept us up to date as things progressed or changed and we could not be any happier with the end result. Highly highly recommend using Rod.
Outstanding Loan Experience with Rod Davis
Rod Davis with Real Genius Mortgage was an exceptional loan officer throughout my home purchase. He was incredibly knowledgeable and helped me navigate every step of the loan process with clarity and confidence. From the initial application to final closing, Rod was responsive, patient, and proactive—always making sure I understood my options and felt supported. He anticipated potential hurdles before they became issues and worked seamlessly with the VA and closing team to keep everything on track--even when we had to change the loan terms 5 days before closing. I’m grateful for his expertise and would absolutely recommend him to anyone looking for a reliable, thoughtful lending partner.
Pat Moore - Highly Recommend
Working with Pat Moore was an absolute pleasure. From start to finish, he was hardworking, persistent, dedicated, and incredibly patient throughout the entire loan process.
He took the time to truly listen to my needs and concerns, and he never made me feel rushed or overwhelmed. No matter how many questions I had (and there were a lot!), Pat always took the time to explain everything clearly and thoroughly.
His professionalism and commitment made what could have been a stressful process feel smooth and manageable. I would highly recommend Pat to anyone looking for a knowledgeable and trustworthy loan officer. You’ll be in great hands.
Extremely Pleasant Experience!
Extremely Pleasant Experience!
We had a wonderful experience with Rod, our mortgage loan originator at Real Genius! He is professional, friendly, knowledgeable and helpful. From our first interaction until our closing (and beyond), Rod provided total accessibility at all hours of the day, even weekends, to answer our many questions, and guide us through every aspect of our home purchasing process. His responsiveness to emails and phone calls is unmatched! When we hit some snags throughout the process, Rod had our backs and worked diligently to provide clarification and to represent our best interests. I have already referred our close family friend to him because he made the process so much easier for us. We have only positive things to say about our many interactions with him! Highly recommend him!!
We loved real genius
We loved real genius. We had such a great experience! They were always responsive even after hours, professional, timely and explained everything so well!
And saved .5% on interest rates with no points!
Dean Fiore and Real Genius is great
I have worked with Dean Fiore and Real Genius Team. They have given me honest feedback and the best mortgage plan that suits my requirement. They have different plans for temporary interest buy downs. The process was smooth and team push hard to deliver the loan in time. I will definitely recommend Dean Fiore and Real Genius for the mortgage options
I had an ok experience applying for the…
I had an ok experience applying for the loan, upon closing I realized the buydown rate was not used to estimate my first payment or subsequent payment of the life of the buydown. I reached out to the rep I dealt with and she informed me everyone has been fired and no amount of calls or voicemails are being returned. This is awful considering money was spent on this buydown. Now I'm stuck with having to either pay without the buydown or risk running into more problems for an error not made by me. This is a shame.

Reply from Real Genius
Elyse Long is our go-to loan officer
We’ve been very pleased working with Elyse Long both for our personal home loan as well as for several real estate clients that we’ve referred to her. She is quick to respond, thorough, quickly grasps needs and offers various solutions. I would not hesitate to work with or recommend her again.
Overall Positive Experience
I recently closed on my mortgage on September 26, 2023, and I must say, it was an overall positive experience. While the process took a bit longer than I initially expected, the journey was relatively smooth and hassle-free. The team at Real Genius was incredibly helpful and guided me through every step of the way, ensuring I understood all the details and moved efficiently through the process.
I would recommend Real Genius to anyone in need of mortgage services.
Hands down best rate in the market
Hands down best rate in the market! Shopped around with several lenders and no one else could beat Real Genius. Approval process was very smooth. In terms of room for improvement, at closing there was a minor paperwork mix up but got it resolved within 30 minutes.
Seamless and easy process with Real…
Seamless and easy process with Real Genius! Mike and James were easy to communicate with and extremely responsive. Being a first time home buyer, I was especially appreciative of the updates and guidance of next steps throughout the process.
Competitive Rates, Responsive Service
Competitive rates, responsive service - closed within 30 days.
Brian Gillespie made the process of…
Brian Gillespie made the process of purchasing a breeze.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







