This bad company has filled my computer with their stupid virus without my concent. I dont understand why they do this but it makes me quite angry since my computer is unuseble at the moment
Company replied
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See what reviewers are saying
Very well organised layout and various options plus up to date security measures in regards of the log in data. Impressed by the first glance, lets dive deeper and use it longer to be able to give mor... See more
The payment method is easy for people like me who don't use credit card. The support given when I couldn't activate my account (as I'm not a tech savvy) was fast, providing an easy to follow instructi... See more
This is my first experience with this company. They're fast and sporntenous. They immediately helped to review your infomation without suggested that you make any payment. They are surely the one of... See more
Company details
Written by the company
ReasonLabs is revolutionizing cybersecurity for consumers with its cutting-edge distributed EDR platform, providing millions of home users the same level of protection trusted by Fortune 500 companies. Powered by artificial intelligence, the ReasonLabs security suite leverages billions of real-time data points, threat intelligence, and behavioral analysis to provide best-in-class security, privacy protection, and identity theft defense. Its products are cloud-native and built with a lightweight architecture for both mobile and desktop. ReasonLabs is certified by the Microsoft Virus Initiative (MVI), VirusBulletin's VB100, and OPSWAT, and is a member of AMTSO and AVAR. The company is based in New York and Tel Aviv. Learn more at https://www.ReasonLabs.com.
Contact info
United States
- support@reasonlabs.com
- reasonlabs.com
3.7
Average
498 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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I don’t like this please refund me
December 3, 2024
Reply from ReasonLabs
Dear Reymarie,
Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox.
We will be happy to address any additional concerns you may have via our current email correspondence.
Regards,
ReasonLabs Support Team
payment issue & app not working on my computer
l dear sir, yesterday, I tried to make a monthly subscription with your application, when I filled out the payment page. I was surprised that it derives me to a one year subscription without being able to use it on my computer because, I tried to scan for viruses. It asked me to make a new subscription
maybe because I used my Apple mail for payment while I am using my Google mail Gmail on my computer
so please help me with this issue
regards
December 5, 2024
Reply from ReasonLabs
Dear Rima,
Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox.
We will be happy to address any additional concerns you may have via our current email correspondence.
Regards,
ReasonLabs Support Team
Peace of Mind
Knowing that this great product is running in the background keeping my system safe keeps me relaxed.
I have seen it working and reducing threads. All I see is it's notication to respon to varioue error with my approval.
December 3, 2024
going great
December 3, 2024
It didn't solve the problem
It didn't solve the problem. Instead, showed another product more dear. It's not trustworthy. My PC has got the same problem. It needs an antivirus.
December 3, 2024
Reply from ReasonLabs
Hi Samuel,
We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread.
We’re happy to continue addressing your concerns via our ongoing email correspondence.
Best regards,
ReasonLabs Support Team
Hopefully I will be protected this time!
December 2, 2024
So far Ive not had any issues
November 22, 2024
At 1st ok connection good
At 1st ok connection good, tried next day no connection waited hrs still nothing.
November 25, 2024
no issues so far
November 25, 2024
My 70$ dollars :(
November 20, 2024
Reply from ReasonLabs
Hello Emmanuel,
We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.
Regards,
ReasonLabs Support Team
complain
Unfortunately, although I have subscribed for premium packet, it still asks me to subscribe for activation some options.
November 30, 2024
thank you for your excellent services
November 22, 2024
Reply from ReasonLabs
Hello Lee,
We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us.
Regards,
ReasonLabs Support Team
they are doing everything well and my…
they are doing everything well and my experience with no problem thanks
November 27, 2024
Unprompted review
tHE CREATIVE ELEMENTS AND INTARACTIVITY…
tHE CREATIVE ELEMENTS AND INTARACTIVITY PROCESS. tHE BLACK FRIDAY TEASER SUCKED ME RIGHT IN
November 27, 2024
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