Rebel Internet Reviews 

From day of ordering, everything just went smoothly, installation man was very helpful and experience. Broadband WI Fi, works perfect as advertised, so yes am very happy.

Wow, real people calling back to sort a problem when they say they will! I think it could catch on. Seriously, I spent 45 minutes with Vodafone confirming DoB etc etc waiting 5 minutes between chatbox answers pulling my hair out to 3 minutes on the phone with these guys. Never change you Rebels!

Reliable fast internet with incredible customer service who are always polite and eager to resolve the problems as fast as possible.
So many ways to get in touch, it's not like the other companies keeping you on hold for a day, arrange a call back, text or email!

I placed the order online and everything was so easy. I had an issue with my service which resolved quickly but I emailed and received a response so quickly from at the weekend from lovely Dhivya, who was do helpful. Many thanks

I needed a monthly contract fixed broadband service to replace my near useless 4g broadband. Rebel telecom was one of the very few offerings, so I went for it. I am so glad that i did. I needed to downgrade my connection from fttp to fttc, to avoid drilling. Rebel handled the communciations with OpenReach seamlessly and the router arrived exactly on time. I needed some additional assistance from Rebel with the connection, which was aimed at fttp and Dhivya was right on the case again, on a Saturday morning. It was remarkable in this day and age to have a single point of contact who responded so quickly. This exemplary standard of service just makes everything so much easier and stress free. Bravo Rebel telecom - I can't recommend them highly enough.

Service is very good and reliable. Tech support is very helpful as well.

Recently moved home, which can always be stressful, especially when you rely on internet for home working, but Rebel made the whole thing super easy and Dhivya especially supported me personally throughout the whole process to ensure we got set up. Honestly, I was quite surprised to have the same person checking in with me and helping with the move. Wish I could say the same about water and electricity etc.!

Easy web site to enrol and keep my existing landline number. Rapid delivery of kit and when I did have a problem with the phone, the customer service was brilliant, actually being able to speak to a real person at Rebel who knew what was wrong and fix it.

Very fast response in resolving issues and fixing internet connection problems. Would recommend for customer service!

Amazing company and amazing internet experience. Support is quick and friendly. It is as an internet provider should be. And it all just works. Amazing.

I was dubious as I’d never heard of Rebel but decided I liked the idea of the mesh WiFi system which we’d had when we lived abroad. So far they’ve given a really great service, the little pods are really effective at helping a good signal all over the house. The set up was super easy and also very well communicated. Direct debit reminders every month are helpful and not had to use the customer service yet thankfully but I’m sure that will be as easy as the rest of the service. Thanks Rebel.

Internet very slow (download speed), advertised at average of 66.285Mbps but in the time I have been with them have not seen performance above 15Mbps. This has been tested over Ethernet and Wifi and on several different devices and achieved the same results so my local network is not the issue and nor are the NIC's in my devices. I am paying currently £41.00 a month for 15Mbps internet. I have to choose between watching tv or browsing the internet!! In 2026 in the center of a huge town!!

Edit - Issue not resolved as of yet but customer service are very helpful and understanding. Engineer booked so I will update here with the outcome.

I was skeptical of Rebels promise of 'Internet that actually works', given how many big name WiFi companies I've been burnt by in the past. But they live up to their promise! Way better than previous providers. The couple of times that I have had issues, the customer service team have been quick to reply, helpful and sorted things out quickly. Now that full fibre has become available in my area they are also giving me a free upgrade. So after almost a year of using Rebel I can thoroughly recommend them. You really get your money's worth.

Rebel internet is great. When they say “WiFi that really works” that’s what they deliver. They also have excellent customer service who respond quickly and are super helpful although the service is so good I only ever needed them while I was setting up the mesh network!

Exceptional service and determination to ensure that I had Broadband installed in my flat (The building has been decoded by the BIG boys). Rebel were the only company who found a solution.

They are more expensive but if you want to speak with a human being rather than automation, when you have an issue, it is worth it.

Before deciding to go with Rebel, I had horrible experience with other broadbands - awful customer service, lack of communication, lying, etc. I was a bit nervous as I’d never heard of Rebel before. However, it’s been a great experience so far. I was worried about the router delivered late as there were no updates on shipment and when I contacted Rebel, I spoke to Niviya who was immediately hands on the issue. She contacted relevant team and had my router shipped out immediately and explained the set up process clearly. She was also in touch after the router was delivered to check if everything works okay. She provided excellent customer service and made the whole experience of setting up a new broadband smooth and personal as she showed empathy and was reliable. Definitely recommend Rebel’s services.

Rebel does what it says it can do.
Brilliant WiFi....

I have been a customer of Rebel internet for just over a year and my experience with them has been second to none. I have recently moved homes and must commend both Dhivya and Kevin for their efficiency, diligence and efforts in keeping me connected.

Following issues (with Openreach), Dhivya was absolutely fantastic with providing prompt, daily updates both by phone and email. She also checked in, once my service had been restored. I must say it is incredibly refreshing to have received this type of personal touch.

Kevin was excellent with understanding my needs and addressing my initial concerns (with connectivity at my new property) thoroughly and quickly. Again, this is far from the experience I have had with providers in the past.

I would highly recommend Rebel to anybody.

Without a doubt the best internet provider I have ever had and I have had many! Good stable connection but what sets them apart is their amazing customer service. Had an issue with my phone line and it was resolved personally by their cofounder.
Thank you Rebel Internet! Highly recommended!

I switched to Rebel to get away from Virgin, where my experience was as bad as others have reported. The initial set-up process was straightforward and the service was flagged as Available but then I was told it would take three months, which I was annoyed about. When I contacted Rebel they looked into it and said it was for essential engineering upgrades from OpenReach, so outside their control, but they offered me a month's free anyway and kept on top of the updates on my behalf.

Since then the service has run so smoothly that I don't notice it, and I mean that as a compliment. There was one glitch where I changed my log-in email which caused the router to log me out of everything and I had to ask Tech support to reset it remotely, but that was fixed within 24h and again communication & action were quick, thoughtful and efficient.

You do probably pay slightly more for Rebel than some 'other' companies, but trust me, it's worth it.