REBELLE 

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Rated 5 out of 5 stars

Ich habe schon einige Designer-Teile von Chanel, Louis Vuitton oder Gucci bei Rebelle gekauft. Ich finde die angebotende Authentisierung sehr gut und es schafft Vertrauen beim Kaufen. Ich schaue... See more

Rated 1 out of 5 stars

Terrible communication and customer service. Item never arrived. Got one email reply saying that another would be dispatched. That never happened and all emails since to this company have been ignored... See more

Rated 1 out of 5 stars

I placed an order almost two months ago and I haven’t received it, I can’t email or get in touch with customer service for some reason so this is my only point of contact.

Rated 5 out of 5 stars

I bought a wool blazer on Rebelle last week. Delivery was quick (2 days to Berlin, probably partly because the product was marked “ready to ship”) and the product is in a really good condition as bein... See more

Company details

  1. Online Marketplace
  2. Bag Shop
  3. Clothing Store
  4. Used Clothing Store
  5. Women's Clothing Store

Written by the company

Ab dem 18. März 2024 ist Rebelle zu Vinted umgezogen, wo wir gemeinsam wachsen und Innovationen in der Luxusmode entwickeln werden. Mit Vinted erhält man Zugang zu einer größeren Community, die Millionen von Mitgliedern verbindet, und hat bessere Chancen, mehr Artikel schneller zu verkaufen. Wir freuen uns darauf, die unendlichen Möglichkeiten zu erkunden, die bei Vinted vor uns liegen und Secondhand-Mode zur ersten Wahl zu machen. Folgen Sie uns auf https://www.vinted.com/


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All reviews

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Rated 5 out of 5 stars

I am very happy with my experience

I am very happy with my experience. I ordered two items and one was immediately returned and refunded as it did not pass quality control. Other competitors don’t really check items unless you complain so I am very happy with Rebelle quality control process.

September 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Great seller

Very swift communication.
Paid returns that are easy to do.
I would feel confident buying from this company again.

August 30, 2020
Unprompted review
Rated 2 out of 5 stars

Terrible seller experience(s) great buyer experience(s)

If you are selling items under 200 euros look elsewhere to sell. Today they sent me an offer (a bid on one of my items) I would have made zero euros and they would keep the entire commission- it's a joke selling there.

As a buyer, I have only had positive experiences.

I will likely continue to purchase from the platform but will never send items for them to sell again.

August 24, 2020
Unprompted review
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Rated 5 out of 5 stars

Great purchase!

This was the first time I bought an item from Rebelle and also the first time I bought something used. I look forward to repeating the experience. Thank you for your excellent service. Maria (Portugal)

August 21, 2020
Unprompted review
Rated 1 out of 5 stars

WARNING!!!!!!!! DO NOT PURCHASE OR SELL

WARNING DO NOT PURCHASE OR SELL. I purchased a Channel purse from there for over £700 and as it was a gift, got it 'gift wrapped'. its came in a hessian bag in a little box! Although they are certified ect, the only certification that it came with was a little tag saying 'this item was checked by' and the date. You could tell almost immediately that this items was not correct, the stitching was bad, diamonds off center ect and i asked for a refund. But no i couldnt as the seller was 'Private'.
After having a look into it i found that in fact it was a store based in russia, who i message directly, and su[[risingly enough they didnt was anything to do with me and said i had to deal with rebelle, and that they didnt 'remeber' the purse.
Thankfully i paid through paypal so raised a case and after a month or so managed to get my money back, even though rebelle emailed basically asking me to cancel the Paypal case and they would pay me themselves, but i was not inclined.
Go and see the bags you are buying people, these people make it very dangerous!!!!

August 20, 2020
Unprompted review
REBELLE logo

Reply from REBELLE

Dear Fred, thank you for your feedback. As we can see, you have put the item back to sell on our website , where it was sold right away and at the same time you opend a paypal conflict. We asked you to cancel the paypal conflict, in order to prevent that you receive double payment.

If you have any further questions, feel free to contact our customer care department.

Kind regards,

your Rebelle Team

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Rated 1 out of 5 stars

WARNING!!

WARNING!!! I do not recommend.I selling the item and did not receive the money from REBELLE. I will REPORT them to the appropriate authority...They are thieves.

August 11, 2020
Unprompted review
REBELLE logo

Reply from REBELLE

Dear Jimmy, thank you once again for your review. I can see that you are upset, since almost daily you are sending this assessment. I kindly advise you to contact our customer support, so we can solve your problem together. Kind regards, your Rebelle Team

Rated 1 out of 5 stars

Unfortunately not recommended

Unfortunately not recommended, especially not to take the concierge service, is unfortunately quite a rip-off. For a jacket that was sold for 47 €, I got 6 euros.

August 10, 2020
Unprompted review
REBELLE logo

Reply from REBELLE

Dear Succi, thank you for your feedback. We are very sorry that you are not happy with our service. Unfortunatley the revenue is quiet less for an item which is sold for a lower price, due to our concierge fee and the comission. Nevertheless we´ll always inform you about the revenue, in case an item is sold. If you have further questions, feel free to contact our customer service. Kind regards, your Rebelle Team

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