Ich habe schon einige Designer-Teile von Chanel, Louis Vuitton oder Gucci bei Rebelle gekauft. Ich finde die angebotende Authentisierung sehr gut und es schafft Vertrauen beim Kaufen. Ich schaue... See more
REBELLE
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See what reviewers are saying
Terrible communication and customer service. Item never arrived. Got one email reply saying that another would be dispatched. That never happened and all emails since to this company have been ignored... See more
I placed an order almost two months ago and I haven’t received it, I can’t email or get in touch with customer service for some reason so this is my only point of contact.
I bought a wool blazer on Rebelle last week. Delivery was quick (2 days to Berlin, probably partly because the product was marked “ready to ship”) and the product is in a really good condition as bein... See more
Company details
Written by the company
Ab dem 18. März 2024 ist Rebelle zu Vinted umgezogen, wo wir gemeinsam wachsen und Innovationen in der Luxusmode entwickeln werden. Mit Vinted erhält man Zugang zu einer größeren Community, die Millionen von Mitgliedern verbindet, und hat bessere Chancen, mehr Artikel schneller zu verkaufen. Wir freuen uns darauf, die unendlichen Möglichkeiten zu erkunden, die bei Vinted vor uns liegen und Secondhand-Mode zur ersten Wahl zu machen. Folgen Sie uns auf https://www.vinted.com/
Contact info
Block X, 1. Boden rechts, Brooktorkai 4, 20457, Hamburg, Germany
- (040) 30 70 19 08
- https://www.rebelle.com/contact/new
- rebelle.com
People also looked at
My order was for three items but one is…
My order was for three items but one is still missing.
This caused a delay to the delivery of the other two.
I am still waiting for my third ordered item to be found.
The bag I recieved is in better…
The bag I recieved is in better condition than I could have hoped for. Delivery was speedy. Service was brilliant.
happy
the products arrived in nice bags, where as described! I am super happy, will definetely buy here again
Fantastic choice
Fantastic choice of eco friendly second hand items. Very happy with my shoes, only critique was a slightly longer delivery time.
Excellent customer service
Excellent customer service, queries answered quickly. Really pleased with my purchase, thank you!
Good quality
Good quality, as described, fast delivery, great eco-packaging
best second hand luxury!!
One of the best second hand luxury shops!! Love the clothing, the service and everything!
Everything went well
Perfect and smooth communication and delivery. Happy with my purchase!
Item just as described
Item just as described, checked and authenticity confirmed. Packaged beautifully. Highly recommended service
Great experience
The delivery was as fast as promised and I'm quite satisfied with the quality of the product. I was worried about the size, but it fits me perfectly.
I am really happy with Rebelle’s recent…
I am really happy with Rebelle’s recent service for my Hermes Handbag. Many thanks and wish ReBelle staff all the best.
Wishes
Katherine
Exactly as described
Bought second hand pair of boots which I've been searching for years as a present for my wife. Negotiated a fair price and delivery was fairly quick. The boots were exactly as shown and as described so I'm very happy with the purchase.
Hopefully they fit when I give the surprise present to my wife !!
Miu Miu Crossbody Bag
Purchased Miu Miu Bag very happy with item it was in perfect condition. I would highly recommend Rebelle Website will definitely shop again 👍
Product bought was exactly as…
Product bought was exactly as described. Quick delivery!
Bad experience with shipping (wrong name on the package!)
Seems like a serious website with good quality standards, but unfortunately they made a mistake which is causing my 2 packages to be "lost in space" and their customer service is not really helping.
Before my parcels were shipped, I asked customer service to change the shipping address incl. the name of the addressee. They did change the address but left the old name on it, and as a result the courier couldn't find the name on the doorbell, so: both packages were not delivered but (supposedly) sent back.
Worst of all, one of the two has been sitting somewhere in a warehouse for almost a week now and Rebelle customer service cannot seem to find a way to get it sent again to the right address!
Probably "shared fault" between Rebelle and DHL, but sadly I wouldn't trust Rebelle with future purchases if they cannot even write a name and address right.

Reply from REBELLE
Excellent!
My order was delivered in excellent condition on time. And the packaging was very well done as well. Loved the garment nag that my order was packed in. Will definitely order again!
Prompt and polite support
While I am very happy with my new boots there was a frustrating delivery delay. I checked and the delivery address was correct, so not sure what happened with UPS. All along however I was given prompt and polite support from Rebelle Italy. Very happy client and will definitely be buying more items.
Beautiful condition and came so quickly
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