REBELLE 

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Rated 5 out of 5 stars

Ich habe schon einige Designer-Teile von Chanel, Louis Vuitton oder Gucci bei Rebelle gekauft. Ich finde die angebotende Authentisierung sehr gut und es schafft Vertrauen beim Kaufen. Ich schaue... See more

Rated 1 out of 5 stars

Terrible communication and customer service. Item never arrived. Got one email reply saying that another would be dispatched. That never happened and all emails since to this company have been ignored... See more

Rated 1 out of 5 stars

I placed an order almost two months ago and I haven’t received it, I can’t email or get in touch with customer service for some reason so this is my only point of contact.

Rated 5 out of 5 stars

I bought a wool blazer on Rebelle last week. Delivery was quick (2 days to Berlin, probably partly because the product was marked “ready to ship”) and the product is in a really good condition as bein... See more

Company details

  1. Online Marketplace
  2. Bag Shop
  3. Clothing Store
  4. Used Clothing Store
  5. Women's Clothing Store

Written by the company

Ab dem 18. März 2024 ist Rebelle zu Vinted umgezogen, wo wir gemeinsam wachsen und Innovationen in der Luxusmode entwickeln werden. Mit Vinted erhält man Zugang zu einer größeren Community, die Millionen von Mitgliedern verbindet, und hat bessere Chancen, mehr Artikel schneller zu verkaufen. Wir freuen uns darauf, die unendlichen Möglichkeiten zu erkunden, die bei Vinted vor uns liegen und Secondhand-Mode zur ersten Wahl zu machen. Folgen Sie uns auf https://www.vinted.com/


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All reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

happy

the products arrived in nice bags, where as described! I am super happy, will definetely buy here again

October 25, 2020
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Rated 4 out of 5 stars

Fantastic choice

Fantastic choice of eco friendly second hand items. Very happy with my shoes, only critique was a slightly longer delivery time.

October 23, 2020
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Rated 5 out of 5 stars

Great experience

The delivery was as fast as promised and I'm quite satisfied with the quality of the product. I was worried about the size, but it fits me perfectly.

October 12, 2020
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Rated 5 out of 5 stars

Exactly as described

Bought second hand pair of boots which I've been searching for years as a present for my wife. Negotiated a fair price and delivery was fairly quick. The boots were exactly as shown and as described so I'm very happy with the purchase.
Hopefully they fit when I give the surprise present to my wife !!

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Miu Miu Crossbody Bag

Purchased Miu Miu Bag very happy with item it was in perfect condition. I would highly recommend Rebelle Website will definitely shop again 👍

September 27, 2020
Unprompted review
Rated 2 out of 5 stars

Bad experience with shipping (wrong name on the package!)

Seems like a serious website with good quality standards, but unfortunately they made a mistake which is causing my 2 packages to be "lost in space" and their customer service is not really helping.
Before my parcels were shipped, I asked customer service to change the shipping address incl. the name of the addressee. They did change the address but left the old name on it, and as a result the courier couldn't find the name on the doorbell, so: both packages were not delivered but (supposedly) sent back.
Worst of all, one of the two has been sitting somewhere in a warehouse for almost a week now and Rebelle customer service cannot seem to find a way to get it sent again to the right address!
Probably "shared fault" between Rebelle and DHL, but sadly I wouldn't trust Rebelle with future purchases if they cannot even write a name and address right.

September 17, 2020
Unprompted review
REBELLE logo

Reply from REBELLE

Dear Emilia, thank you for your feedback and I am really sorry for the experience you have made. We will take care of it and try to find out what happend with your parcel. We´ll get back to you as soon as possible. Kind regards, your Rebelle Team

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Rated 5 out of 5 stars

Excellent!

My order was delivered in excellent condition on time. And the packaging was very well done as well. Loved the garment nag that my order was packed in. Will definitely order again!

September 16, 2020
Unprompted review
Rated 4 out of 5 stars

Prompt and polite support

While I am very happy with my new boots there was a frustrating delivery delay. I checked and the delivery address was correct, so not sure what happened with UPS. All along however I was given prompt and polite support from Rebelle Italy. Very happy client and will definitely be buying more items.

September 15, 2020
Unprompted review

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