Reborn Device Reviews 

255
•
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were unhappy with their experience overall, expressing deep frustration with what they received. Customers frequently complained about poor product quality, noting that materials wear down quickly, peel easily, or arrive with visible defects right out of the box. People also felt that the items were heavily overpriced and failed to provide either the promised protection or authentic carbon fiber components. Some reviewers were happy with the slim design, sleek appearance, and surprisingly helpful customer service experiences. A few consumers additionally noted that the products felt lightweight and comfortable to hold during daily use. Others mentioned that replacement items were sent promptly when issues arose.

What people talk about most

Product

Consumers find product to be a mixed experience, as while some reviewers praised the slim design, fantastic... See more

Quality

Clients share negative opinions on quality, noting that products wear down quickly, chip at the corners, and... See more

Price

Users describe profound disappointment with the price, highlighting that the quality does not match the cost... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Case is great looking however material colour around camera bump for iPhone 16 pro max has rubbed away in less than a month. Both the red and the blue case. Disappointed.

Rated 3 out of 5 stars

The AirPods 4 case has been out of stock for quite some time. I've emailed several times asking when it will be back in stock. I'm hoping to get an answer this way. It's a shame because the phone case... See more

Rated 2 out of 5 stars

I received my case today, and unfortunately, I noticed some small defects around the edge straight out of the box. I expected better quality control, especially for a new case at this price. It’s disa... See more

Rated 4 out of 5 stars

I’m quite selective about what I buy because appearance and quality matter to me. I used Apple’s silicone case before, but it started peeling, felt oily, and kept collecting dust, which made it look u... See more


2.6

Poor

TrustScore 2.5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(255)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best

Top products,well packaged and delivered promptly.

January 30, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review! We are happy that you are satisfied.

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Rated 5 out of 5 stars

Good product and easy customer service experience

Cover and lense protector (iPhone 13 pro max) are amazing. Good feel, perfect fit.. feels close to bo cover attached. Super slim.
Customer service answered fast and satisfying to my issue with the screen protector foil.

January 16, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review!
We are happy that you enjoy your case.

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Very happy with the service. Very friendly and professional people.always happy to buy again

November 10, 2023
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review!
We are happy that you enjoy your case.

Rated 5 out of 5 stars

A very satisfying experience.

I ordered a phone case from this company. When it arrived it wasn’t the correct one for my phone. I promptly contacted them about it. Apparently I had clicked the wrong item in the drop down menu. So I had actually received what I should have. Martin, from Reborn Device came up with a great solution which I was very happy with. I am now about to receive the correct case for my phone.
More companies should take a leaf out of Reborn Device’s after sales book.
I would highly recommend this company.

January 8, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review!
We are happy that you enjoy your case.

Rated 1 out of 5 stars

It’s says “carbon fiber” but the case…

It’s says “carbon fiber” but the case is just a regular plastic case, the build quality is horrible, i would not recommend buying this case or any protect from this scam company!

October 2, 2023
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Tim,
Thank you for your review.

We use synthetic fiber, meaning hydro-dipped hard plastic for our cases.
We do not use real carbon fiber because it can interfere with signals.
The material is specified in the product details.

If you are not satisfied with your case, please contact us on contact@reborndevice.com and we will arrange a return.

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Rated 3 out of 5 stars

I would just like to say that I have…

I would just like to say that I have had the carbon fibre case v3 for 4 months now and have to come realise that it is not actually carbon fibre and just some plastic with a fake carbon fibre pattern over the top

January 8, 2024
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Cameron,
Thank you for your review.

We use synthetic fiber, meaning hydro-dipped hard plastic for our cases.
We do not use real carbon fiber because it can interfere with signals.
The material is specified in the product details.

Rated 5 out of 5 stars

Reborn IPhone Case. Excellent product and customer service!

The carbon fiber iPhone cases are excellent! Great fit, nice feel and texture, and awesome looks! Finally found the case I was looking for after hours of searching.
Shipping took about a week but tracking number is provided. It’s shipping from Europe so took some time. Lastly, I had questions on how to install the lens protector and their customer support answered all my questions within 24 hours. Thank you!!

December 28, 2023
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi John,
Thank you for your review.

We are happy that you enjoy your case and are satisfied with our customer service.

Have a wonderful day!

Rated 5 out of 5 stars

This is the second cover I have bought

This is the second cover I have bought from RD, this time for a15ProMax. I really like the minimal profile it offers which doesn’t detract from the design of the phone. The all over pattern is very cool and gives a good grip. My ordering experience has been good on both occasions with delivery within 5 days.

December 21, 2023
Unprompted review
Reborn Device logo

Reply from Reborn Device

Thank you for your review!
We are happy that you enjoy your case.

Rated 1 out of 5 stars

WHAT A SCAM!!!

WHAT A SCAM!!!
I ordered over 2 months ago, and never Received my order, these people are thieves, I hope they rot and go broke, please don’t order from this place!!!

December 12, 2023
Unprompted review
Reborn Device logo

Reply from Reborn Device

Hi Keegan,
Thank you for your review.

Please contact us at contact@reborndevice.com and we will find a solution.

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Rated 1 out of 5 stars

This company are crooks

This company are crooks. Ordered the Case for iPhone 15 pro and never received it. Sent them multiple emails with no reply.
Stay away.
Ordered a Pitaka case just a week ago and received it with no issues.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Dreadfull service

It’s been two weeks now and no one has even bothered to reply to any of my emails. Not happy with lack of customer service is a understatement

September 1, 2023
Unprompted review
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Rated 1 out of 5 stars

worthless plastic covers

worthless plastic covers, reviews on site get deleted if they dont like them. what you get is a textured plastic cover painted to look like carbon. paints scrapes off 2 months in.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

Complete scam site

Complete scam site - advertises for carbon fiber covers that are almost unbreakable etc.
Overpay just to have a 2milimeter thin plastic s**t cover mailed to me. Wish products with fancy advertisement, f*** you RD

July 31, 2023
Unprompted review
Rated 1 out of 5 stars

Stay Away

The Carbon phone case was nice to look at but that’s all. The buttons rattle when moved. Not cool. Finger smudges show all over. Slippery when held. Good luck trying to return product. No such option on website. Tried emailing them but as expected no reply from this fly by night company. Can not recommend at all.

June 7, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered the case for iphone 14 pro max

I ordered the case for iphone 14 pro max. First thing wrong is that they state that the case is carbon composite. That is not true. Thjese cases are made of plastic with carbon fiber paint. The first case didn't fit. They did send me another case only to crack days from installing it. Didnt even drop the phone, just installed they way they directed it. I purchased another only to have it crack again. I sent martin from customer service 5 emails along with photos to not get any responses back. If this case cost $15, I would say its cheap and not real carbon, but I paid $54 with shipping for what I thought was real carbon composite case, not cheap plastic. They are scamming and will not return money or refund bad items. buyer be ware!
If the company doesn't want bad TRUE reviews, then reply to your customers that are asking for your help to resolve a defective item or piece of crap item

November 19, 2022
Unprompted review

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