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Rebound Fitness Reviews 

2,352
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the products, noting that the fitness rebounders are exceptionally sturdy, reliable, smooth, and very comfortable for daily workouts. People also highlight the prompt, reliable delivery service alongside a helpful and highly responsive customer support team that quickly resolves any questions or concerns. Some reviewers were not happy with minor setup challenges, mentioning difficulties with physical assembly or noticing missing components upon opening their boxes. A few consumers additionally pointed out occasional issues with specific accessories like the stability bar performance or unexpected postage costs for heavy items.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the rebounder is exceptionally well-constructed,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the equipment is sturdy and well made.... See more

User experience

Customers report overwhelmingly positive experiences with user experience, highlighting how easy and fun the... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the prompt, helpful, and... See more

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting the prompt shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After carefully reviewing my options, I chose the FitBounce Pro rebounder and am happy with my choice and really enjoying it! The price was very reasonable and soooo worth every dime! A great inv... See more

Company replied

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

This is a very well run company with people who actually, not only care, but actually respond immediately when requested to. I received the large support bar which made a huge difference for my wife a... See more

Company replied

Rated 5 out of 5 stars

Sturdy, stable, well-constructed kit that folds easily (with a little practice). It’s heavy, so carrying it about is a workout in itself, but compact. Easy and fun to use. The accompanying videos are... See more

Company replied



Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,352)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service Very easy to…

Excellent service Very easy to negotiate the website and my rebounder arrived very quickly

June 22, 2026
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Reply from Rebound Fitness

Hi Jackie, thank you for the 5 star review - and we are so happy that you found doing business with us was an excellent experience!

Rated 5 out of 5 stars

Excellent service with good…

Excellent service with good communication about my order, which was dispatched quickly and arrived on promptly.

June 23, 2026
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Reply from Rebound Fitness

Hi Carole, thank you for your lovely review and additional feedback. So pleased that we provided you with the excellent service we do pride ourselves on!

Rated 5 out of 5 stars

Great experience

Easy process.. clear website.. quick delivery with a good delivery agent..
this is the second rebounder I’ve had.. last one served me will for 6 years.. with workouts 5-7 times a week.

June 22, 2026
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Reply from Rebound Fitness

Hi Derrick, thank you for taking the time to submit your review and your feedback. So happy to read that you are a returning customer and that we are easy to do business with!

Rated 5 out of 5 stars

Excellent rebounder for a great price

Excellent rebounder for a great price!

Been using it for a few months now and I can say it's great. Get one! Start bouncing!

May 13, 2026
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Reply from Rebound Fitness

Hi Rachel, thank you for taking the time to leave a review! We're thrilled that you were so happy with your rebounder and enjoying your rebounding workouts. Please remember that should you have any questions or concerns we're only an email away! service@rebound.fitness

Rated 5 out of 5 stars

So worth it!

I am so glad my husband got this for me. I haven’t been rebounding for long but wasn’t keen on my cheaper rebounder that had a jarring bounce. My Fitbounce Pro is so worth the hefty price tag (shipping to UAE) . With its convenient folding feature and bag was able to check it in when I came back to my home base to Lebanon.

June 27, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Nancy, we are so happy to read that you are enjoying your rebounder! Thank you for the 5 star review and taking the time to leave your additional feedback. We wish you many happy 'bouncing' hours !

Rated 5 out of 5 stars

Excellent customer service

Rebound fitnesses customer service is excellent. We did a lot of research and we had a lot of questions, all of which were answered very promptly by email. Thank you, Liza for helping us choose the right rebounder. The just bounce is really good value. It is very sturdy and exactly what we needed.

June 22, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Alexandra, thank you so much for leaving your 5 star review. We love reading all about our customers' experience with our company, products and services. We do pride ourselves on our customer service and we agree with you that Liza is an absolute star! Thank you again!

Rated 5 out of 5 stars

Just bought the Just Bounce

Just bought the Just Bounce - which is amazing. Such fun! Had a few questions and the customer service was brilliant - prompt, informative and solved my little issue quickly! Thanks Liza! Highly recommend!

June 26, 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you very much for submitting the 5 star review and your additional comments. We do pride ourselves on our excellent customer service, and Liza is an absolute star! Thank you again for your endorsement!

Rated 5 out of 5 stars

Excellent customer Service experience …

Excellent customer Service experience again. The response to my email enquiry was quick and helpful with a link to the product website.. Once my order was placed, the product was received in a couple of days and included a bonus gift. Excellent communications and product.

June 19, 2026
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Reply from Rebound Fitness

Hi Mary Ellen, thank you so much for your lovely review, and for the 5 stars! We do pride ourselves on providing excellent customer service, and we thank you for your personal endorsement. Please remember that we're here for you should you have any questions or concerns! service@rebound.fitness

Rated 4 out of 5 stars

Love your product but you could update…

Love your product but you could update your instruction manual. It said you have two C clamps in the box so when I only saw one I was disappointed and the next day went to town to buy another one since I was wanting to try the rebounder. After buying a second C clamp in town I got home and put things together. Noticing I only needed one C clamp. That was double frustrating but ai have another one if needed now. Please update your instruction manual. Love your product though. 😊🏡🌷

June 12, 2026
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Reply from Rebound Fitness

Hi Leona, many thanks for your review and your additional feedback. We do apologise for the error in our instruction manual. We are in the process of amending the information about the C clamps, and will be adding this information to the confirmation email to customers - thanks for your input!

Rated 4 out of 5 stars

Arrived on time good quality product…

Arrived on time good quality product though it did take some time to set up

June 10, 2026
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Reply from Rebound Fitness

Hi Jacqui, so happy to read that you are satisfied with the purchase, delivery and the product itself. We would be interested in finding out more about the issues you experienced with the set up. If. you wish please contact service@rebound.fitness with more information - many thanks!

Rated 5 out of 5 stars

Top Customer Service!

Excellent customer service (prompt and helpful responses) and fantastic product! Highly recommend!

June 12, 2026
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Reply from Rebound Fitness

Hi Shannon, thank you so much for your wonderful 5 star review and comments. We really appreciate you taking the time to do so!

Rated 5 out of 5 stars

Maximus Pro Bungee: a good investment

Maximus Pro Bungee was a good investment. The product is well built. Folding legs was an important consideration. The unit is stable. After a few weeks of use, my legs have gotten firmer & bouncing has gotten more confident. This is so convenient that I have consistently used it several times a day while increasing the time spent.
As a rebounding beginner, I do not move around much on the pad. Even so, the exercise is robust with good increases in heart rate and calorie expenditure. A more aggressive user might opt for a larger pad surface.
Customer service was first rate and responsive. The purchase was made through Amazon and delivery was speedy.

May 30, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Pete, thank you for taking the time, not only to submit your 5 star review, but for providing your feedback and comments. We always enjoy reading about our customers' experience and how they are using their rebounder. Please don't forget that we're only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great quality

At 43 and 95 kg, I knew I needed a new way to stay active. Rebounding kept coming up, so I invested in a high-quality one, and I’m so glad I did! It’s soft, has a fantastic bounce, and being able to collapse it is a huge bonus

June 8, 2026
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Reply from Rebound Fitness

Hi Ripeka, thank you so much for your lovely review and feedback. We really do appreciate you taking the time to do so! Thanks again!

Rated 5 out of 5 stars

Truly portable and good quality

This shipping and communication for this rebounder was very quick. I bought I on a Thursday and received it the following Wednesday.

June 5, 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your review. We are pleased to read that you are satisfied with the purchasing and delivery process you experienced. We are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Great quality

Great quality, good and friendly service. Issue with delivery but was sorted quickly.

June 4, 2026
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Reply from Rebound Fitness

Hi! We really appreciate your 5 star review and pleased that we were able to resolve the delivery issue for you! Thanks

Rated 5 out of 5 stars

Fast delivery- great product

Fast delivery - kept me informed re delivery every step of the way.
Customer service very prompt in answering any questions I had and I love the actual product!

June 3, 2026
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Reply from Rebound Fitness

Hi Debra, many thanks for the 5 stars and your additional comments. We are so happy to read that we have met your expectations both from a product perspective and the buying experience! Thank you !

Rated 5 out of 5 stars

Great experience with this Company

Great experience with this Company. Reasonably priced bungies and they gave good advice when making the purchase as my trampette wasnt listed so I emailed and they came back straight away. Once ordered delivery was super speedy. Definitely recommend and would use again.

June 9, 2026
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Reply from Rebound Fitness

Hi! Thank yo so much for your 5 star review and for your personal recommendation - that means a lot to us!

Rated 5 out of 5 stars

I’m thrilled with my purchase

I’m thrilled with my purchase. I use my rebounder everyday and I appreciate the results I see in my core strength. Of course, the benefits versus other exercises are amazing. The quality is great and I appreciate the quietness of my rebounder.

June 1, 2026
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Reply from Rebound Fitness

Hi Cheryl, thanks so much for your 5 star review and your additional comments. We really do appreciate you taking the time to share your rebounding experience!

Rated 5 out of 5 stars

Smiling While Bouncing!

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing! It's well constructed for years of continuous use and satisfaction. It's the best rebounder we've ever bought, so I'm a customer for life. Thank you for making such a quality product and being a company consumers can trust.

June 8, 2026
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Reply from Rebound Fitness

Hi! You just made us smile 😄 Thanks for the kind words — we love having you as a customer! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent company and product

Excellent company and product! They stand behind their product and provide email support! Thanks to Lisa who has been exemplary of good customer service! Thank you!!

June 11, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Cynthia, thank you so much for your review. Reviews like this mean the world to our team. Everyone here works hard to make each experience a good one, and it's great to know that comes through. Thank you!

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