The report was very thorough. Conversation with inspector made the process worth while. Together it allowed us to make an informed decision on a vehicle 1200km’s away. Could not be happier. Would hi... See more

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Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection

Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
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Unbelievable attention to detail by a…
Unbelievable attention to detail by a mechanic who knew the company, the platform and all the little things that could go wrong with it. I would definitely consider the money spent on this service is money absolutely well spent. I have always loved the 2 door pillarless coupe from Mercedes-Benz. Its one of those like starlight foundation wishes but for an adult. The inspector and the inspection allowed me to fulfil a dream
After a reassuring report from Redbook…
After a reassuring report from Redbook I then went to visit the car for myself and found that the report had been very accurate and picked up things that I could not have myself.
quick and very easy to set up
Excellent service*****
Easy to use and great feedback from…
Easy to use and great feedback from inspector. Would highly reccomend.
Excellent report and thorough…
Excellent report and thorough inspection. I paid for the higher spec $295 which was cheaper than my member price with RAA.
The mechanic Sam rang me to go through the report.
I dodged a bullet as the 4x4 Ute I was going to buy had a range of issues which were not obvious. Turbo and a few other concerns that would have cost me a fortune to fix when they failed completely.
The report had a tonne of photos and clearly the mechanics spend a lot of time ensuring everything is inspected.
$295 well spent. Will use them again for the next 4x4 that I find (before I buy).
Interstate....No problem!
Being in WA and not seeing the car in Sydney Redbook made the process easy.
Very thorough inspection!
The inspection was booked an do completed very quickly and the report was very thorough and detailed with many photos. The inspector called soon after the appointment and gave a great overview of the inspection and was very helpful. Much appreciated, thank you!
I couldn't be there in person to…
I couldn't be there in person to inspect the vehicle. They did a great job of coordinating and inspecting. I didn't buy the first car but did buy the second based on their information/report.
Excellent and responsive service
Prompt service with a very detailed…
Prompt service with a very detailed report and phone call from the tech.
Good service
Comprehensive review of car with clear photos and explanation of the condition of the motor vehicle.
Good to receive a phone call from the motor vehicle inspector (Tom) who answered all questions clearly. Also, good to get an NRMA member discount.
Our report was detailed and thorough
Our report was detailed and thorough, the young man I spoke to was clear and easy to understand.
Joe MX5 inspection - EXCELLENT work
Joe, the vehicle inspector, was great to deal with on the phone organising the booking and post the inspection with details of the vehicle inspection. The report was very detailed and showed me all the informtion I required as a remote buyer prior to the final agreement to purchase the vehicle and organise travel to pick up the vehicle.
Overall the service was EXCELLENT - well done Joe.
Comprehensive car inspection on recent…
Comprehensive car inspection on recent purchase,
Acttual inspection took 2 hours and 150 photos. Covering engine, tyres, steering and suspension to body and interior. Inspector followed up with a phone call.
Highly recommend red book inspection
Promt appointment detailed phone call…
Promt appointment detailed phone call and a very helpful inspection
Very easy to book
Very easy to book and have RedBook do all the work, from contacting the vendor to arrange the inspection to emailing the report through
May use AI-assist with repliesRead more
Lite inspect VW Golf or is it Polo??
I liked how easy it was to book and the status updates. The report was pleasingly comprehensive for a lite inspect although the photos were small. Not a great first impression though when the car reported on was a different model to that I intended to buy ... report said Vw Golf where my car was a Vw Polo!!

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