Best Experience in Perth I had about inspecting my vehicle. It was seamless process, I handed my keys to them and they inspected my vehicle quickly and everything was fine. They also conversed politel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchasing our son’s first car and so we wanted additional information about the car as it was an older model being purchased privately. Found this service outstanding end to end. - Quick an... See more
Saving myself from a potential financial crisis. What I thought were minor issues turned out to be something that might cost me more. Wouldn't know without the expert inspection. Thanks a lot!
This was my first time buying a vehicle interstate, I don’t have the time or money to travel to inspect it myself. I got their most expensive package as I didn’t want to muck around getting a car I ca... See more
Company details
Written by the company
Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection
We'll refund or transfer your booking if the vehicle sells before your scheduled pre-purchase inspection.
Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
4.6
Excellent
4K reviews
Asks customers to review
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Great comms and work from Ken
Great comms and work from Ken. Really appreciate this service.
June 16, 2026
Inspection was very thorough
Would give 5 stars but people on the phone when asking why inspection hadn’t been booked within 24 hours ,were not very friendly.
Saying that once the inspection was done (booked on Wednesday and inspection was done on following Tuesday), it was great .
Inspector Kyle ,was beyond thorough, every scratch and tiniest little flaw was reported.
Kyle called me as well and discussed everything
Would definitely recommend before buying a car.
June 16, 2026
Professional and very quick service
Professional and very quick service, friendly phone call to confirm everything. Picked up some issues with the car.
Would definitely recommend
June 15, 2026
Thank you Mahmoud
The person who did the inspection was a true professional. He rang to make sure I got the report, he asked if I had any questions and when i did, he explained it so I understood.
June 15, 2026
I got my vehicle inspected for uber…
I got my vehicle inspected for uber ride share services this morning. I must say “Simon”the person who assisted me was great at providing customer service .
He was very welcoming , and amazing .
He had great knowledge of his work . I was very happy with his service .
Highly recommended , keep up the great work.
June 18, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very rude behaviour by the staff
Very rude behaviour by the staff, not helpful and also intimidating. Obviously they think you infinite supply of my to book their inspection again and again for any minor issue.
June 15, 2026
Unprompted review
Reply from RedBook Inspect
Hi There,
Thank you for leaving a review of our service.
All our inspections for rideshare and roadworthy are done to the standards set out by the various government bodies and legal requirements in each state and we must report on all issues which fail to meet these.
For this reason we encourage people to check the requirements thoroughly to ensure there is minimal chance of vehicles failing inspection.
Regards,
The Redbook Inspect Team.
Was helpful to have a professional look…
Was helpful to have a professional look over the car, found a couple of minor issues that the dealer was happy to fix, well worth the money
June 12, 2026
Very fast and informative report.
June 11, 2026
Informative report
Very knowledgeable and communicative inspector. As an interstate purchaser, the inspector as my eyes and ears. Tops.
June 11, 2026
Amazing service
Got the phone call immediately after inspection, the inspector gave me his number if I wanted to contact him again, the report came thru promptly, plenty of photos, and exactly what was wrong with car.
June 8, 2026
Good
Good. Mechanic communicated clearly and highlighted points of note in after-inspection phone call, and the scheduling made it very easy to arrange.
June 11, 2026
Given false information
I organised and paid $350 for a pre-purchase inspection on a second hand car last week. I was told over the phone by the mechanic and also in the report that the car passenger window didn’t work, the tyres needed urgent attention and that there were various other significant issues with the vehicle. I purchased the vehicle and clicked the ‘unlock’ button on the driver side to find the passenger windows were working in perfect order. I then took it to my regular, trusted mechanic ready to have all of these problems rectified only to find out that actually nothing is faulty with the vehicle at all and tyres do not require replacing or attention. Whilst I’m of course glad I didn’t have to spend extra money having these problems solved, spending $350 and being given false information is not what I would expect from a company like this. It is hard finding a mechanic you trust at the best of times and this experience only fuels that fire.
June 10, 2026
Reply from RedBook Inspect
Hi There,
Thanks for leaving a review of our inspection service.
Our inspection service is a condition report of the vehicle at the time of viewing, and the items noted on the report were deemed notable enough to be marked attention required.
The tyre in question was noted for having a large gouge mark in the sidewall of the front left tyre as shown in image 13 under the tyre section, there were no noted issues on the remaining tyres and this area was rated 2 stars.
The window was shown to be in the unlocked position when the inspector tried to lower it however it did not opperate correctly at the time of inspection.
As the vehicle was previously reported as having been written off our team will do a thorough check and note anything that may be considered necessary to ensure the maximum amount of information is conveyed to buyers by the report.
Regards,
The Redbook Inspect Team.
excellent service and communication
June 9, 2026
I was provided with a useful report and…
I was provided with a useful report and had the opportunity to ask questions of the inspector
June 11, 2026
The inspector was very thorough and we…
The inspector was very thorough and we had a good dicussion about the vehicle. Highly recommended if make a serious purchase and not mechanically minded but have a general understanding, peace of mind.
June 9, 2026
Fantastic service. Would recommend.
Prompt inspection booking. Great report. Drove away in confidence.
June 10, 2026
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