RED EVENTS & Distribution ltd. Reviews 103

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers praised the musical performances, often describing them as superb, excellent, and magical, with special mentions for the talent of the musicians and the overall quality of the ensemble. People also appreciated the various locations, finding them beautiful and well-suited for the events. The staff were frequently described as friendly and helpful, contributing to a positive atmosphere. However, some people were dissatisfied with the pricing, finding the events far too expensive for what was offered, especially considering the duration of the performances. A few other people also felt that the quality of the performances was subpar, with issues like untuned instruments, poor timing, and a lack of professionalism from the musicians. Some customers also noted problems with event organization, including misleading information about the program, seating issues, and a lack of communication from staff.

What people talk about most

Location

Customers consistently note ambiguous experiences with location. Many reviewers praise the beautiful and... See more

Service

People report ambiguous experiences with service. Many customers enjoyed concerts like the classical Ghibli,... See more

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff, describing them as lovely,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, citing poor... See more

Price

Reviewers express significant disappointment with the pricing, finding it excessively high for the quality of... See more

Based on these reviews

Rated 4 out of 5 stars

The positive: I attended and very much enjoyed 'Vivaldi's Four Seasons by Candlelight' at Kensington's United Reformed Church by the Mystery Ensemble on 30th May 2025. The music was absolutely sup... See more

Rated 4 out of 5 stars

Was lovely. I attended to the Music of Harry Potter by Mystery Ensemble. Quality price very good. Had an upgrade on the seating with a great view for free. Lasted 1h15min total. They have added a f... See more

Rated 5 out of 5 stars

I recently attended Hayao Miyazaki's Dreams event at St. Peter’s Church in Bournemouth, I have to say it’s one of the best live concerts I’ve seen in many years! Having been a long time follower o... See more

Company replied

Rated 5 out of 5 stars

Was lucky enough to attend the quartet playing music from Tim Burton. Loved the setting at Chester cathedral, under the moon exhibit. My daughter and I thought it was wonderful. Well done to everyone,... See more

Company replied


Company details

  1. Event Management Company
  2. Music Management and Promotion

Written by the company

RED EVENTS & Distribution ltd. is a dynamic and innovative company, led by a founder with extensive international expertise in curating and organizing extraordinary events within the cultural and educational realms. Our primary mission is to discover and showcase exceptional talents, including globally renowned artists, through captivating touring activities. At RED EVENTS & Distribution ltd., we are dedicated to creating unforgettable live music experiences and awe-inspiring performances. Our passion for curating extraordinary events knows no bounds, as we constantly explore new horizons and push the boundaries of our creative endeavors. Headquartered in the United Kingdom, our team of visionary professionals is committed to continual growth and the pursuit of groundbreaking concepts worldwide. We thrive on embracing fresh ideas, injecting innovation into every aspect of our work, and delivering unparalleled experiences for our esteemed clientele. With a profound understanding of the power of live entertainment, RED EVENTS & Distribution ltd. stands as a beacon of excellence, crafting extraordinary moments that leave a lasting impact on audiences worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

103 reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

It was a very nice event

It was a very nice event. I will always follow new events.

December 6, 2025
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Thank you for your feedback and kind words! We are sincerely glad that you enjoyed the concert. Comments like yours truly inspire our team and motivate us to make our events even better ✨

Kind regards,
Red Events Team

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Rated 5 out of 5 stars

It was amazing

November 7, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you very much for your kind words! We are truly happy to hear that you enjoyed the concert.
We would be delighted to welcome you again at our future events and share more memorable musical moments with you ❤️

Warm regards,
Red Events Team

Rated 1 out of 5 stars

This is hurting musicians

Just right now at one of the concerts and I got so desperate for some clue about what I am witnessing that I came across your post. I did some digging (trying my very best to keep myself distracted from what is happening on stage) and found out that this "candle light" franchise, find musicians last minute and than pretend that the chamber music is some norm of consecrated? Or that the people played before together? And to be honest, it sounds like a lie too. The guys are very together, they seem to be having very different intentions and directions, and, most painful, different tunings. The pieces are written "easily" so I don't think anyone thought to practice beforehand, or didn't have enough time. Also, I don't want to sound mean, but the group is (and most probably will always be) made up of... "Ok" musicians, if not meh. Where I am now, the first violin seems to have forgotten that the same note will be found on the same spot on the tongue.

Bottom line, I wish, if you already did buy some tickets, for the concert to "be postponed" or "canceled" and either get your money back or not. Just... Don't go.

Musicians deserve time to practice, good arrangements, and the financial incentive. This type of business must stop.

November 7, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you for sharing your thoughts with us. We are truly sorry to hear that the musicians’ performance did not meet your expectations.

We take such feedback seriously and will be sure to pass your comments on to the team. Your honesty helps us improve and continue developing our concerts. Thank you for taking the time to let us know.

Warm regards,
Red Events Team

Rated 5 out of 5 stars

One of the most beautiful concerts

One of the most beautiful concerts! Thank you, breathtaking music!

October 11, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you for your feedback! We are sincerely glad that you enjoyed the concert.

Kind regards,
Red Events Team

Rated 2 out of 5 stars

NOT a candlelight experience (mis-sellling)

Went to Carmina Burana by candlelight yesterday.
The musicians (choir) were very good hence the rating is not even lower.
Other than that the experience was a complete disappointment.
In contrast to other « by candlelight » experiences, the atmosphere was completely lacking impact, quality, imagination, immersion.
Using a handful of candles does NOT turn a concert into a candlelight experience.

October 9, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you for sharing your opinion. We sincerely regret that your overall impression of the concert atmosphere was not fully positive.
We value all feedback and use it to further improve the quality of our events.

Kind regards,
Red Events Team

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Rated 2 out of 5 stars

So over priced

So over priced. The young musicians were clearly talented, but I have no idea who they were as there were no introductions or programmes. Vivaldi didn’t write Four Seasons for a string quartet, but that’s all we got on stage. And the concert was just one hour long. The performance was ok, about what I’d expect from a talented student ensemble.

I get the business model, but to pull off a quartet version of the piece, in a one hour concert for £30 a ticket you have to make it special. As a minimum programmes should have been provided. Or the performers should have engaged more with the audience.

At ~£15 a ticket, this concert would have been fine. But when you can see a whole world class symphony orchestra for £30, this was just too expensive.

October 4, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you for sharing your feedback with us. We are sorry to hear that the ticket price did not meet your expectations.
Our pricing reflects various factors involved in producing the concert, including the venue, musicians, and overall experience. That said, we understand that the perceived value can differ from person to person. We truly appreciate your honesty — it helps us better understand our audience.

Warm regards,
Red Events Team

Rated 2 out of 5 stars

Poor communication no tickets

I had trouble getting anyone to answer emails or Instagram or Facebook messages to buy access tickets. Eventually a response but now I am attending an event tonight in York at 6pm but have no tickets despite having paid 2 weeks ago!

October 4, 2025
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

We apologize for not being able to respond to you in a timely manner. We understand how unpleasant such a situation can be, especially when it concerns attending an event.

Your comment has been shared with the team, and we are already working on improving our internal processes to avoid similar situations in the future.

If you still have not received a response, please contact us by email at info@redevents.world. Thank you for bringing this to our attention.

Kind regards,
Red Events Team

Rated 3 out of 5 stars

It would be nice to have a introduction…

It would be nice to have a introduction of which piece

October 3, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you for sharing your recommendation. We truly appreciate this kind of feedback, as it helps us grow and improve our events. Your suggestion will definitely be taken into consideration.

Warm regards,
Red Events Team

Rated 1 out of 5 stars

Think twice before booking with this organizer

I attended the Vivaldi concert in Zuiderkerk, Amsterdam, and left feeling scammed and very sad for the young artists involved (all I can hope they get fairly compensated). The concept could be nice, but the execution is shockingly poor and clearly prioritizes profit over the actual performance.
Tickets were overpriced and misleadingly tiered (the front sections cost nearly double the back, even though the venue is quite small, making such pricing unreasonable.) During the show, the house lights were left on, making the audience brighter than the performers. No microphones were provided, so whenever the artists spoke, it was almost impossible to hear them, something unacceptable in a larger venue. Sadly, this isn’t new. I attended another of their events a few years ago and had similar experience: glossy advertisements, but a horribly organized show. If I had realized it was the same organizer, I would never have bought tickets again. Even the cheapest ticket at €30 felt like a waste. Please, organizers, you have to do something about this. I’ve seen many more similar reviews - it’s horrible that so many events are put together in such a poor way, it misleads the public and sets a very low standard for what cultural events should be!

September 6, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you for sharing your honest feedback. We are truly sorry to hear that the concert did not meet your expectations and left you feeling disappointed.

We understand how important the balance between ticket price, musical quality, and overall experience is, and we regret that this balance did not come across for you. Your comments are very valuable to us and will be carefully reviewed and shared with the team as part of our ongoing efforts to improve.

Kind regards,
Red Events Team

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Rated 1 out of 5 stars

Ordered tickets for an event by Red…

Ordered tickets for an event by Red Events by Eventbrite, but never received these. When requesting a repayment, Red Events took no action whatsoever to repay me. Horrible support.

Edit 12/02/2026: did not get any reply on my e-mail below either.

Edit 17/02/2026: please provide proof of the ARN number of the repayment. I already asked EventBrite multiple times via e-mail to transfer this information. Without ARN number, my bank cannot retrace anything.

August 4, 2025
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

We sincerely regret that you experienced a delay in our response.
During periods of increased demand, response times may be longer; however, we fully understand how important timely communication is in such situations. We will certainly take your feedback into account and strengthen control over response times.

If you still have not received a response, please contact us by email at info@redevents.world. Thank you for your feedback.

Update: Dear Lander, we have checked this with Eventbrite, and they confirmed that the refund was processed immediately after we received and approved your request. According to them, the amount was returned to the card used for the purchase.

Please note that as event organizers, we do not control the payment system or the transfer process. Once we approve a refund, it is handled entirely by Eventbrite and the banking system.

As we mentioned in our previous emails, if the refunded amount has still not appeared on your card, we kindly ask you to contact Eventbrite support and your bank directly, as only they can trace the transaction on a technical level.

From our side, the request was handled promptly and correctly. We therefore find it difficult to understand the negative review directed at us, as the refund was approved without delay and in full compliance with the procedure.

Kind regards,
Red Events Team

Rated 1 out of 5 stars

Restricted view without warning

We paid a lot of money to see a Lord of the Rings orchestra performance so we were very annoyed when we got there to discover we couldn't see the orchestra at all and were instead staring at the wall of a church. There had been absolutely no indication during the booking process that these were restricted view seats which was incredibly disappointing for the money paid. The customer service is also very poor, they respond to emails very slowly and when they finally did all they said was they'd improve it for the next people, which doesn't help us a lot! Wouldn't use again, poor experience overall

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

No view of performance we paid for without warning

I purchased Lord of the Rings Tribute tickets for my boyfriend and myself at Southwark Cathedral and when purchasing the tickets there was no indication of 'restricted view' or in fact 'no view' at all. On arrival a whole section of us were seated behind a huge pillar in the cathedral and couldn't see any of the performers. There was nothing to look at and felt like we could have just been listening to the radio.

After leaving feeling very disappointed, especially as this had been a birthday gift. I contacted Red Events saying I've been missold and didn't get the performance promised after paying over £60 for the tickets. Their response was incredibly disappointing, saying that they are going to change the seating for future customers and although we didn't actually see any of the performance, didn't offer anything to rectify what I had paid for and to reflect what we actually got. Only a 15% off future purchases which goes without saying we won't be using as we cannot trust the company as they didn't even check out a what they blamed as a 'new venue' enough to think putting 50 seats behind a huge cathedral pillar would be okay. They want to profit from spending more with them off their own mistake.

I have emailed back explaining we have been treated like guinea pigs and paid the same for a worse experience and have since been ignored. Really awful customer service and way to treat people after they've booked an experience with you. Avoid this company at all costs

August 7, 2025
Unprompted review
Rated 4 out of 5 stars

Was lovely

Was lovely. I attended to the Music of Harry Potter by Mystery Ensemble.
Quality price very good. Had an upgrade on the seating with a great view for free. Lasted 1h15min total.
They have added a few candles in the proximity of the musicians, was a nice touch, but some more would have been even better!
Overall I recommend it.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Another great concert checked and next…

Another great concert checked and next week another one ahead! Mystery Ensemble is my most favourite in London. I love the passion of all of the crew, the moments they are smiling, communicating with audience throughout the acts! And I simply cannot get my eyes of the pianist- her devotion is mesmerising and all over her face.

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

On Saturday

On Saturday, July 12th, we visited the Zuiderkerk in Amsterdam to attend the Symphonic Rock Hits.

The event is far too expensive for the amateurish quality of the performance. 65 minutes of music for 46 euros per person is equivalent to a Robbie Williams concert in the Amsterdam Arena!

The performance, with five string players and a pianist, was subpar. It had a very student-like feel with many errors.

The performers didn't say anything except for the announcement of the first song and the last. There was no interaction with the audience.

Artistically, everything was neglected to make it look appealing. It's unbelievable that you can advertise so much for a product that is completely out of balance in terms of price/quality.

My advice: don't go. Far, far too expensive for what you get.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

The musicians made the whole show

The musicians made the whole show. It was so raw. Amazing!

July 11, 2025
Unprompted review
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Reply from RED EVENTS & Distribution ltd.

Thank you so much for your kind words!

We’re thrilled to hear that the musicians made such a strong impression! We’ll be sure to pass your feedback on to the performers — they’ll be delighted to hear it!

Hope to see you again at another show soon.

Warm regards,
Red Events Team

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Rated 3 out of 5 stars

Need better customer service

After I wrote my review here, they responded quickly and sorted my issue with refund.
Unfortunatly after my bad expirience I can't give more than 3 stars.
Thank you.

April 25, 2025
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Dear Ed,

We are truly sorry to hear about your experience, and thank you for bringing this to our attention.

We’d like to clarify that all refunds for the cancelled Symphonic Rock Legends performance in Kensington have been processed some time ago to everyone who submitted a valid refund request.

It’s possible that your refund was already issued on our side, but please note that depending on the bank, refund processing can take up to 30 working days — and in some rare cases, even longer. Unfortunately, this part of the process is beyond our control, though we can certainly submit a follow-up request to the payment provider on your behalf.

To help us resolve this swiftly, could you please email us at info@redevents.world with your full name, booking reference, and the last four digits of the payment card used? We’ll prioritise this and ensure the refund has either gone through or is reissued if necessary.

We completely understand your frustration and are committed to making this right.

Warm regards,
Red Events Customer Support Team

Rated 4 out of 5 stars

Vivaldi's dark experience

The positive:
I attended and very much enjoyed 'Vivaldi's Four Seasons by Candlelight' at Kensington's United Reformed Church by the Mystery Ensemble on 30th May 2025. The music was absolutely superb, the performers were excellent.

The negative:
I could not see their faces or movements as there was no lighting upon them, which was taking candlelight a little too far. It was as if they were silhouetted as shadow puppets against a lighter background. They also started 15 minutes late. And I would have liked to have seen short bios of the musicians, or at least their names.

May 30, 2025
Unprompted review

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