RED EVENTS & Distribution ltd. Reviews 103

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers praised the musical performances, often describing them as superb, excellent, and magical, with special mentions for the talent of the musicians and the overall quality of the ensemble. People also appreciated the various locations, finding them beautiful and well-suited for the events. The staff were frequently described as friendly and helpful, contributing to a positive atmosphere. However, some people were dissatisfied with the pricing, finding the events far too expensive for what was offered, especially considering the duration of the performances. A few other people also felt that the quality of the performances was subpar, with issues like untuned instruments, poor timing, and a lack of professionalism from the musicians. Some customers also noted problems with event organization, including misleading information about the program, seating issues, and a lack of communication from staff.

What people talk about most

Location

Customers consistently note ambiguous experiences with location. Many reviewers praise the beautiful and... See more

Service

People report ambiguous experiences with service. Many customers enjoyed concerts like the classical Ghibli,... See more

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff, describing them as lovely,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, citing poor... See more

Price

Reviewers express significant disappointment with the pricing, finding it excessively high for the quality of... See more

Based on these reviews

Rated 4 out of 5 stars

The positive: I attended and very much enjoyed 'Vivaldi's Four Seasons by Candlelight' at Kensington's United Reformed Church by the Mystery Ensemble on 30th May 2025. The music was absolutely sup... See more

Rated 4 out of 5 stars

Was lovely. I attended to the Music of Harry Potter by Mystery Ensemble. Quality price very good. Had an upgrade on the seating with a great view for free. Lasted 1h15min total. They have added a f... See more

Rated 5 out of 5 stars

I recently attended Hayao Miyazaki's Dreams event at St. Peter’s Church in Bournemouth, I have to say it’s one of the best live concerts I’ve seen in many years! Having been a long time follower o... See more

Company replied

Rated 5 out of 5 stars

Was lucky enough to attend the quartet playing music from Tim Burton. Loved the setting at Chester cathedral, under the moon exhibit. My daughter and I thought it was wonderful. Well done to everyone,... See more

Company replied


Company details

  1. Event Management Company
  2. Music Management and Promotion

Written by the company

RED EVENTS & Distribution ltd. is a dynamic and innovative company, led by a founder with extensive international expertise in curating and organizing extraordinary events within the cultural and educational realms. Our primary mission is to discover and showcase exceptional talents, including globally renowned artists, through captivating touring activities. At RED EVENTS & Distribution ltd., we are dedicated to creating unforgettable live music experiences and awe-inspiring performances. Our passion for curating extraordinary events knows no bounds, as we constantly explore new horizons and push the boundaries of our creative endeavors. Headquartered in the United Kingdom, our team of visionary professionals is committed to continual growth and the pursuit of groundbreaking concepts worldwide. We thrive on embracing fresh ideas, injecting innovation into every aspect of our work, and delivering unparalleled experiences for our esteemed clientele. With a profound understanding of the power of live entertainment, RED EVENTS & Distribution ltd. stands as a beacon of excellence, crafting extraordinary moments that leave a lasting impact on audiences worldwide.


Contact info

3.5

Average

TrustScore 3.5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mystery Ensemble

We very much enjoyed Mystery Ensemble playing the music of Max Richter at the Tung Auditorium, Liverpool. (28.03.25)
Superb performance especially the lead violinist who is clearly very talented.👏

March 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

2 days before the event started

2 days before the event started, I emailed 3 times to the organiser to change my ticket date of the events, but it was NO response. I used one of my ticket, and I asked one of the staff members at the event who checked the tickets, if I could use my another ticket next time. They said it shouldn't be a problem, and the manager will contact me. They took a picture of my ticket and asked my full name and my ticket details. Of course, nobody contacted me. After this, I emailed again, and still NO response. I contacted Eventbrite, but they can't help me. I spent my money for nothing, and I lost my second ticket because they just did not answered me. Pay twice for one.
Good business Isn't it?
I WOULDN'T RECOMMEND THIS ORGANISER. NEVER NEVER AGAIN!!

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Magical evening 💕

Magical evening at Kensington United Reformed Church listening to beautiful Ludovico Einaudi performed by talented and gorgeous Varvara Tarasova! I've never seen such a gentle and emotional playing! I've been transferred to absolutely different world! Thank you very much for such a wonderful experience 💕

February 22, 2025
Unprompted review
Rated 3 out of 5 stars

I visited a concert in the Netherlands…

I visited a concert in the Netherlands yesterday evening, in the Nicolaichurch. This was a Ghibli filmmusic evening. Not so satisfied, the ticketprices are way too high for what you get. A very shot performance from a good 1hr and 15min max. No program info and no further info about the playlist. Amateurish organization.

February 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars; I would.

Attended their event (22/12/24) in O’Reilly Theatre Dublin. It seems baffling that Red Events demanded the venue seat an entire auditorium (confirmed by the venue stage manager) when they knew the show wouldn’t be going ahead in advance. Disappointed kids and adults alike.
The height of unprofessionalism to cancel 20 minutes after the doors had closed!

Don’t give Red Events your money or trust.

Edit: 15.07.25

Red Events contacted me in July 2025 (a timely response?) requiring further information on the threat of my review being deleted if I fail to provide this. I no longer have the reference as this was several months ago.

Here is their statement taking full responsibility for the event being cancelled and apologising to the Theatre posted on their website on 23.12.24. The day after the event.

I can’t link the statement but direct quote;

“We would like to emphasise that the challenges we faced were in no way related to the O’Reilly Theatre or their management. On the contrary, we extend our heartfelt thanks to the theatre management for their exceptional support to both our team and our audience during this challenging situation, as well as for their efforts in managing matters on-site.
We are truly sorry for this outcome and offer our sincerest apologies to you, our dear audience, and to the O’Reilly Theatre.”

December 22, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

This company exploits musicians

This company exploits musicians, don’t support them by buying tickets. I’m a violinist who worked for this company at the end of October and I still haven’t received payment, over a month and a half later. Emails have been ignored and there is no other way to contact them.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

the ticket didn't come at first, but then

I was not sent a ticket at first, but was contacted by mail and told there was a technical error. Everything was sent and they also gave me another ticket as a gift. In the end, my girlfriends and I went to see Hayao Miyazaki's Dreams on November 6. It was a total delight! I felt like the heroes of Miyazaki's masterpieces were about to jump out from behind the musicians.
Thank you very much! We will come again!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

The Music of Harry Potter

On November 8th, I attended the musical concert The Music of Harry Potter, hosted by Red Events, which was great! 🎶✨.

The orchestra delivered an excellent performance that brought the music from the beloved movie to life.

Thank you so much for the fantastic experience! I will watch your upcoming events and suggest your concerts to my friends.

November 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Love it!

I went to two their different cincerts with my friend, and both were realky fantastic! Very nice music and show! Thank you!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

I was skeptical and panicked after I…

I was skeptical and panicked after I bought tickets to see their show in Cambridge because of the reviews and some people calling it scam. BUT there was no need as it was such a lovely performance and I'm so glad to have went for a good price.

Funny though, when I bought the tickets I panicked because I didn't get the confirmation email with tickets. Thankfully I kept the webpage up (which I always do to make sure the email comes through before I close it) so backtracked my previous page, I saw for myself that I typed my email address wrong.

Again the only contact info they gave was an email so I was worried but refused to lose that money. They were actually fast to respond to my first email and get back to me with the tickets when they checked that I was who I claimed to be with evidence of purchase.

November 6, 2024
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Thank you so much for sharing your experience! We're delighted to hear that you enjoyed the performance in Cambridge. We understand how frustrating it can be when a confirmation email doesn’t arrive right away, so we're glad our team could quickly help resolve the issue. Your feedback means a lot to us, and we truly appreciate your trust in attending our event. We hope to welcome you back at another concert soon!

Warm regards,
Red Events Team

Rated 4 out of 5 stars

Major issue with ticketing, Red Event did sort the issue with a goodwill

**3rd Edit
To Redevent's credit, they have done as promised, they have sent us an upgrade and an extra ticket as a goodwill gesture for the ticket issue. They have apologised for the ticket issue and assured me that the new system will iron out the issues.

**2nd Edit
Finally, 5 days later, I have received the ticket.
2 complaints, 2 emails.
They really need to sort the system.

**Edit
I received the response below from Red Events. I emailed them straight away, I have had no response 24 hours later.
Still no ticket. They have taken payment.

Original post:
I bought a ticket for Max Richter on Thursday 7th November for Edinburgh. The money has, of course, been taken but there has been no confirmation email. This ticket is a gift and I have nothing to say it is confirmed. I am gutted.
I wish I'd used the direct website but I followed the Red Event link from an advert.
Never again. Was this a scam?

November 7, 2024
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Dear Sarah,

I’m so sorry for the inconvenience you’ve experienced with your ticket purchase. Unfortunately, our partner ticketing platform has encountered technical issues, and we understand how disappointing this must be, especially when purchasing a gift. To ensure this doesn’t happen again, we’ve decided to transition to a new, larger platform that offers a more reliable experience.

We’re committed to making this right for you. Please email us at info@redevents.uk so we can promptly check the status of your ticket, issue you newly upgraded tickets, and provide a special promo code for future concerts as a token of our apology, valid until the end of November.

Thank you for your patience, and we look forward to creating a fantastic concert experience for you.

Warm regards,
Red Events Team

Rated 1 out of 5 stars

SCAMMERS!

Fake ? Bought tickets this morning for an event on 16th November . No acknwedgement , no email or text . Nothing. Emailed them . No reply. Avoid them . I’ve raised a dispute bacia my bank to get my money back. They don’t have a chat function or a phone number so there are no immediate means by which you could sort an issue .

November 8, 2024
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Dear Robert,

Thank you for reaching out and letting us know about this issue. I apologize for any frustration this may have caused.

Could you kindly send an email to info@redevents.uk with your purchase details? We’ll look into this immediately and ensure your tickets are sent to you without delay. Our ticket platform partner is currently experiencing some technical issues, so we're transitioning to a larger platform to prevent such inconveniences in the future. In the meantime, rest assured that any issues can be addressed promptly by emailing our info team.

To compensate for the inconvenience, we would be pleased to upgrade your tickets, as we value your trust and want your experience with us to be truly enjoyable. Thank you again for your patience, and we look forward to welcoming you to the event!

Warm regards,
Red Events Team

Advertisement
Rated 1 out of 5 stars

It's a scam...should have known when…

It's a scam...should have known when everything was in Russian. If you are stupid like me....report to the bank straight away

October 27, 2024
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Dear Customer,

We are truly sorry to hear about your concerns, and we want to reassure you that Red Events is a legitimate and trusted company. We understand how important it is to feel confident when purchasing tickets, and we assure you that tickets bought directly from our official website are legitimate and secure. Unfortunately, third-party resellers can sometimes cause confusion, but purchasing directly from our official site guarantees that your tickets are valid and your experience is hassle-free.

If you have any issues with your order, please don't hesitate to contact us directly at info@redevents.uk, and we will be more than happy to assist you further. We are committed to ensuring a positive experience for all of our customers and hope to have the opportunity to welcome you to one of our future events.

Thank you for your understanding. We look forward to welcoming you to one of our events soon.

Kind regards,
RED EVENTS Team

Rated 1 out of 5 stars

Scam

Don't buy tickets through this company. Looks like they duplicate official events on their own website but they're not official vendors of tickets (I found the event I was looking at on the venue's website and the seats that are actually still available are completely different). Their events are a scam and you won't get your tickets

October 23, 2024
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Dear Helen,

We’re sorry to hear about your concerns. Please allow us to clarify that Red Events is a genuine company, and we have organized hundreds of unforgettable concerts across the UK and Europe with thousands of satisfied clients. You can find many of their reviews on our social media platforms, and we encourage you to attend our upcoming events to see for yourself the quality and professionalism we pride ourselves on.

We are aware that our ticket platform provider recently experienced a technical issue, which caused delays in ticket delivery for some customers. This issue has since been resolved, and we are actively working to ensure that it does not affect our future events.

We understand how important it is to be confident in where you purchase tickets from, and we assure you that tickets bought directly from our official website are legitimate and secure. Unfortunately, third-party resellers may sometimes create confusion, but purchasing from our official site guarantees your tickets are valid and your experience is hassle-free.

If you are experiencing any issues with your order or have further concerns, please do not hesitate to contact us at info@redevents.uk. We’re here to help and look forward to assisting you.

Thank you for your understanding, and we hope to have the opportunity to welcome you to one of our future events.

Kind regards,
RED EVENTS Team

Rated 1 out of 5 stars

I have contacted you multiple times…

I have contacted you multiple times regarding not receiving my tickets. You have taken the payment. The event is on Saturday. Buyer beware. Maybe a scam.

October 15, 2024
Unprompted review
RED EVENTS & Distribution ltd. logo

Reply from RED EVENTS & Distribution ltd.

Dear Sally,

Thank you for reaching out, and we truly apologize for the frustration caused by this situation.

We understand how concerning it must be not to have received your tickets, especially with the event so soon. To clarify, our ticket platform provider's email system encountered an unexpected technical issue, which unfortunately delayed ticket deliveries. We are actively working with them to resolve this, and we can assure you that this is not a scam.

In the meantime, please know that you can still attend the event by showing proof of payment at the venue. Our staff will be at the doors to assist with any missing tickets.

We want to make sure you have a positive experience with us, and as a gesture of goodwill, we are happy to offer you complimentary tickets for a future event and a discount for any upcoming concerts. Please send your order details to info@redevents.uk, and we will promptly address your matter.

We sincerely apologize for the inconvenience and hope to welcome you to one of our future events.

Kind regards,
RED EVENTS Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look