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Red House Service Station Reviews 

315
•
TrustScore 5 out of 5

5.0

Towing Service
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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the assistance provided. Customers frequently praise the exceptionally prompt response times, noting that teams arrive quickly to handle breakdowns efficiently. People also mention that the digital tracking links sent via text message are very useful, prompt, and easy to navigate. Consumers are extremely happy with the staff, describing every team member as remarkably friendly, polite, and thoroughly professional. Reviewers deeply appreciate the clear and reassuring explanations provided regarding vehicle issues during the entire recovery process. Many individuals mention feeling completely safe, comfortable, and well cared for throughout their journey home.

What people talk about most

Service

People report high satisfaction with the breakdown service, highlighting prompt arrivals and friendly... See more

Staff

Users describe positive interactions with staff, highlighting their friendly and professional demeanor during... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting exceptionally fast arrival times that often... See more

Response time

Customers had positive experiences with response_time, consistently highlighting fast and prompt service.... See more

User experience

Consumers find the user experience to be exceptionally positive during stressful breakdowns. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service. Stranded in a dangerous spot with kids after hitting a massive pothole. Quoted 2+ hours by breakdown cover, but Red House arrived in 10 minutes! They prioritized our safety by send... See more

Rated 5 out of 5 stars

After phoning the AA, I quickly received very clear information sent by text explaining who the company were; the name of the driver who was coming to assist; the reg number of their vehicle and wha... See more

Rated 5 out of 5 stars

Straightforward booking. Correct tow vehicle scheduled. Arrived within a few minutes of forecasted ETA. Carefully checked the vehicle and loaded it. Phoned by office to say it was being off l... See more

Rated 5 out of 5 stars

My insurance company arranged breakdown recovery with Redhouse Recovery. The app link I received via text message from Redhouse was prompt and easy to use. I could track the arrival of the recovery ve... See more

Company details

  1. Towing Service
  2. Car Service

Written by the company

Roadside Breakdown Assistance & Vehicle Recovery, Serving: Derbyshire • Nottinghamshire • South Yorkshire

Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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No recent history of asking for reviews

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5.0

All reviews

(315)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Great breakdown service

My car wouldn't start when I finished work so I called my breakdown number. Red House Service Station came out to me at the specified time. After numerous tests it was found that I needed a new battery. Andy fitted one for me and got me on my way. Great service and very professional. Highly recommended. Thank you

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service
Turned up, pleasant and friendly. Fixed the problem in minutes and ensured I knew what I needed to do going forward.

February 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Broken Down in the Rain

The telephone operative was very helpful and found my account and location quickly before despatching an engineer. The engineer arrived within 25 minutes and despite the rain, diagnosed the problem and got the car going again allowing us to continue our journey home.

January 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, arrived within the hour of calling and kept up to date with phone calls. Very courteous service from Dawid.

January 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service as ever

Great service as ever. Battery dead. Rang breakdown. Arrived within the hour, battery on board. Changed it over. Done. Really impressed with these guys. Have used them a few times before. Always a great service. Cannot recommend enough.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Arrived in really short time and were able to fix my car, they told me who was coming and the reg number of the recovery vehicle so I felt safe. Couldn’t fault the communication and service. I was soon on my way with advice of next steps needed. Thank you

January 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent on a breakdown

Excellent
Excellent service on a breakdown job ! Bob arrived in good time and communication was excellent. All resolved in under 30 mins
Thanks !

January 7, 2025
Unprompted review

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