Had a great experience from start to finish. Gail was on hand for any help and assistance needed when we was on holiday. Very professional and would definitely use again 🙂
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gail has been booking our holidays for a few years now and I can’t recommend her enough 👌 From short haul to long, beach or skiing she’s done them all for us and really knows her stuff. She take... See more
Gail is so knowledgeable and helpful … she again found us a great deal ok a holiday and took the extra care and attention to make sure we had a wonderful time ! highly recommend to family and fr... See more
Gail was so friendly , efficient and made everything as smooth and stress free as possible. We have just booked to go to the Maldives for our honeymoon, Gail matched a price I found and included bene... See more
Company replied
Company details
Written by the company
RedRoute Travel - Doing It With Passion Hello, I’m Gail your Personal travel consultant with Redroute Travel With every holiday that you book with me you will get our VIP service. I will make planning your next holiday stress free & easy. https://bit.ly/3cDrqbE Fully ATOL & ABTA Protected
Contact info
Holden Street , Sw11 5up , London , United Kingdom
- 02036677287
- Redroutetravel@notjusttravel.com
- redroutetravel.notjusttravel.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
holidays
Gail booked a surprise Birthday holiday for my husband 6 months ago to Italy for June this year.
She found the perfect package for an incredible price with great flights ticking every box.
However, life can get in the way and due to my health and a critical op now pending I had to cancel. Rather than losing the deposit Gail jumped into action and supported me as I decided to change our needs entirely moving the holiday to a family package next year when I will hopefully be recovered.
I cannot thank her enough.
It’s been a tricky journey and she patiently held my hand, called me to give me reassurance with no sales pitch to see how she could help.
Gail, you are a ray of sunshine and although I don’t know you, after our chats I feel indebted to you as you went above and beyond!
Roll on next year and I’ll definitely be booking with you again xxxxx

Reply from RedRoute Travel
Gail found us the perfect trip
Gail found us the perfect trip - spent time to adjust one that she had to make it perfect for what we wanted. Found us something special we hadn’t thought about and answered all our questions with speed and patience - so excited for the fabulous trip Gail has put together. Many thanks.

Reply from RedRoute Travel
Excellent service…
We have made many holiday bookings through RedRoute travel and the service received from Gail Granville has been excellent. Gail always goes the extra mile to make our travels stress free. Many thanks Gail and we appreciate all your hard work. Chris & Dawn Holmes
Gail sorted and was thee if needed had no worries in our trip to Iceland…
Gail helped me with our trip to Iceland and also asked while we was away if all was ok
Nice to have someone there for you

Reply from RedRoute Travel
Loveky break in Dubai
Just returned from a break in Dubai. Lovely break away and excellent service from Gail at Redroute travel.

Reply from RedRoute Travel
Great experience from start to finish
Great experience from start to finish. Very personable, would highly recommend :)

Reply from RedRoute Travel
Had a fantastic break at You and Me…
Had a fantastic break at You and Me Cocoon Maldives! Gail was attentive to your needs from start to finish and threw in little extras as well!
Beautiful and fun😎 xx

Reply from RedRoute Travel
PERFECT HONEYMOON BOOKED BY HUBBY WITH GAILS HELP
Gail helped my hubby plan and book our honeymoon - i had no idea where we were going until i got on the amazing celebrity beyond cruise ship in Rome. Perfect in every way she helped him book every detail from the flights to the private transfers and so on. Would highly recommend Gail, have used her before and she really looks after you and is very personable. Thanks for making our honeymoon perfect!

Reply from RedRoute Travel
Excellent service and I would highly…
Excellent service and I would highly recommend booking through Gail! Gail is super efficient and is so so lovely to deal with. She is there for you at the drop of a hat! Fabulous holiday! Thank you Gail … you’re a star! Can’t wait to book our next adventure 😎❤️ X

Reply from RedRoute Travel
Stress free holiday?? This is the place to book with
If you want a stress free holiday which is exactly what you’ve asked for then go to Gail at Redroute Travel.
Gail cannot do enough for you and even checks in whilst on holiday to make sure everything is ok.
I would definitely recommend Redroute Travel and will certainly be using again for our next holiday

Reply from RedRoute Travel
(AMAZING)
Just back from my dream holiday to the Maldives & it was nothing short of paradise❤️Gail at redroute travel went above & beyond for us even getting us a upgrade to villa with pool whilst there. She’s a fabulous lady who’s fantastic at her job ❤️ Totally putting us at ease throughout the entire experience. I highly recommend using Gail and I certainly will be booking with her again. Super service. Fantastic amazing holiday to paradise what more could you want. Thanks ever so much Gail ur a superstar xxx

Reply from RedRoute Travel
10/10 Highly recommend!
Gail helped me plan the most wonderful holiday to Dubai for my Mum’s 60th birthday. She was incredible with any questions and fitted in around my work schedule with phone calls and texts to arrange! She even got us a surprise of balloons, flowers, wine and cake in the hotel for our arrival. Thank you so much for creating a memory that will last a lifetime!

Reply from RedRoute Travel
Redroute travel was totally efficient…
Redroute travel was totally efficient and the communication was excellent . So much nicer dealing with real people and having someone who seems to genuinely care about your holiday experience. Would definitely recommend 5 stars and thank you . Will be using them again.

Reply from RedRoute Travel
Booked our Honeymoon with Gail…
Booked our Honeymoon with Gail Granville from Red Route travel. From the start she went above an beyond for us. If it wasn’t for Gail we wouldn’t of managed to get the hotel an honeymoon we wanted. She worked tirelessly to get it all sorted an kept us updated with everything that was happening. Can’t recommend Gail enough

Reply from RedRoute Travel
Gail at Red Route Travel
Gail was brilliant when my girlfriend and I decided that we wanted to change our planned holiday for September which we had already booked through her to a later option, due of course to the current uncertainty around travelling abroad at the moment. She was very understanding when I spoke to her about this and quickly provided all the information I needed to make an informed decision on the matter. She then helped us to plan a new holiday for next January. A completely different location and type of vacation. She found us the perfect place to go from a very small brief and within our budget. This whole process took place over just a few days. The service was professional, personal and timely. She answered all questions and queries and was happy to make slight tweaks to meet our needs. I am now looking forward to a great break with the confidents it will be a smooth and well managed affair.

Reply from RedRoute Travel
Excellent service
Excellent service. If you are planning a holiday look no further.
We wanted to book something special for my birthday, but didnt know quite where to start, however Gail guided us through so enthusiastically and really have found us a wonderful hoilday that everyone is truly excited about.

Reply from RedRoute Travel
Professional and helpful
Gail is professional and dealt with everything perfectly. Wouldn't go anywhere else to book a holiday. Glad I found you x

Reply from RedRoute Travel
Wouldn't go anywhere else for my…
Wouldn't go anywhere else for my holidays now! So professional, attention to detail is second to none, making sure every part of our holiday is sorted!

Reply from RedRoute Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







