I have had hire car excess insurance cover with Reduce My Excess for several years. Way cheaper than buying cover directly from the car hire companies. For the first time, I also had to make a claim r... See more
Company replied
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Review summary
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I initially set up a policy for a specific holiday, which was easy to do. I then decided it would be better to switch to an annual policy and this was not a problem. Seems like very good value, polic... See more
Company replied
Great communication, very fast turnaround, super helpful, great price and when making a claim; the process/form is easy to use and submit. Extremely grateful to this company for the pleasant and stres... See more
Company replied
The price is a real bonus when compared with the extravagant prices from the car hire firms. Would make it an annual purchase as the whole annual premium can be paid for with one weekly car hire
Company replied
Company details
About ReduceMyExcess
Written by the company
ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.
Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.Contact info
United Kingdom
- reducemyexcess.co.uk
ReduceMyExcess Car Hire Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Not communicating
Automatically renewed my policy and are not replying to my email to get a refund
July 13, 2026
Reply from ReduceMyExcess
Hi Ian,
Thank you for taking the time to leave a review. I'm sorry to hear you were unhappy with the automatic renewal of your policy.
Automatic renewal is agreed to at the point of purchase, and we provide advance notice before renewal, giving customers the opportunity to contact us if they wish to switch this off.
If we do not receive instructions to cancel the automatic renewal, the policy will renew in line with the agreed terms and conditions.
We can confirm that an agent has responded to your request received on 14th July and that this matter has now been resolved.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hi Garry,
We're so pleased to hear that our car hire excess insurance has met all your expectations. Thank you for your feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Stephen,
We’re delighted to hear you’ve found our communication helpful and appreciated the discounts available. Thank you for taking the time to share your feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Hannen,
We're so happy to hear you found ReduceMyExcess easy to navigate and our policies great value. We appreciate your positive feedback!
Kind regards,
Anna
Super easy quote system
Super easy quote system, excellent price I would certainly recommend for covering excess collision damage waiver!
July 12, 2026
Reply from ReduceMyExcess
Hi John,
We're really happy to hear you found it easy to get a quote on ReduceMyExcess, and that our pricing is excellent. Thank you for recommending us!
Kind regards,
Anna
Quick and easy
July 10, 2026
Reply from ReduceMyExcess
Hi Rufus,
We're happy to hear you found it quick and easy!
Kind regards,
Anna
Very competitive
Really easy use website. Most important cover at a great cost. Not had to claim, but this is my 2nd purchase
July 12, 2026
Reply from ReduceMyExcess
Hi Richard,
We’re really pleased to hear you found the cover competitively priced and the website easy to use. It’s also great to know you’ve chosen us for a second time.
If you ever need to use our cover, our team will be there to support you.
Kind regards,
Anna
Value for money policy excess.
It was easy to buy my policy and the cover provided more than meets my needs. Total cost of policy for my entire rental period is the same as the hirer’s per day cost.
July 10, 2026
Reply from ReduceMyExcess
Hi Martin,
We’re really pleased to hear you found the policy easy to arrange and that the level of cover more than met your needs. It’s also great to know you found the policy offered excellent value for money.
Kind regards,
Anna
Easy and clear
July 10, 2026
Reply from ReduceMyExcess
Hi Mr Andrews,
It's great to hear you found ReduceMyExcess both easy and clear!
Kind regards,
Anna
Easy to use fully recommend
Easy to use fully recommend - saves a fortune a great service
July 10, 2026
Reply from ReduceMyExcess
Hi Hal,
We're delighted to hear you found the cover easy to arrange and great value for money. Providing a simple, straightforward service that helps customers save money is exactly what we want to do at ReduceMyExcess.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi David,
We're happy to hear you had a good experience with the ReduceMyExcess website.
Kind regards,
Anna
Quick easy clear
July 8, 2026
Reply from ReduceMyExcess
Hi Andrew,
We're happy to hear you found ReduceMyExcess quick, easy and clear to use.
Kind regards,
Anna
Single trip car hire insurance excess
Website very easy to use. Conditions and inclusions clear. Excellent pricing
July 11, 2026
Reply from ReduceMyExcess
Hi Mark,
We're glad you found our website easy to use and that the conditions and inclusions were clear. We appreciate you mentioning our excellent pricing!
Kind regards,
Anna
The reason for not giving 5 stars is…
The reason for not giving 5 stars is merely that the docs you provided does not include my wife’s name as an additional driver.
July 9, 2026
A real person answered my queries.
A real person answered my queries as opposed to a "virtual assistant" and resolved the issue quickly,as it should be.Thank You.chris.
July 9, 2026
Reply from ReduceMyExcess
Hi Chris,
We’re glad our team was able to answer your questions and resolve the issue quickly for you. We appreciate your feedback.
Kind regards,
Anna
Reply from ReduceMyExcess
Hi,
We're so glad to hear you are happy with your car hire excess insurance.
Kind regards,
Anna
Easy to use
Easy to use. Peace of mind that you won’t get scalped by your car rental company on holiday
July 8, 2026
Reply from ReduceMyExcess
Hi,
We're so pleased to hear that our service was easy to use and provided you with peace of mind regarding car rental excess charges on your holiday. Thank you for your positive feedback!
Kind regards,
Anna
Reply from ReduceMyExcess
Hi Nathalie,
We're happy our website was easy to navigate and that you found the product simple to purchase. Thank you for your positive feedback; we appreciate it!
Kind regards,
Anna
I made a very simple mistake on my…
I made a very simple mistake on my coverage- contacted Reducemyexcess nearly immediately and to say they were completely unhelpful and pedantic would be an understatement.
July 8, 2026
Reply from ReduceMyExcess
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear that you are unhappy with your experience.
Unfortunately, we are unable to change the start date of a policy once cover has commenced and the rental vehicle has already been collected.
However, a member of our team has been in touch to discuss the matter with you and see how we may be able to help.
Kind regards,
Chloe
Reply from ReduceMyExcess
Hi Colin,
We're delighted to hear that purchasing car hire insurance was an easy process for you. Thank you for your positive feedback!
Kind regards,
Anna
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