Regionsflorist Reviews 

1,841
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

The flowers arrived on time but were awful. Wilted, mould, looked nothing like the promised photo. Currently trying to get a refund. DO NOT use if you want to surprise someone

Company replied

Rated 1 out of 5 stars

Very disappointing!! My partner ordered flowers from here (50 roses) for a special occasion, and the entire experience was a disaster and did not justify the price. The delivery was late, and when th... See more

Company replied

Rated 1 out of 5 stars

DHL will not ring recipients if unable to make a delivery. They say this is to guard against fraud?Address was incorrect admittedly my mistake but phone number of recipient clearly on the address. The... See more

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Rated 5 out of 5 stars

Not knowing what to expect I found this company when looking for flower deliveries in Germany, I live in the UK. Looked for a reasonably priced birthday bouquet. Got a call from the recipient today,... See more

Company details

  1. Flower Market

Written by the company

Blumen und Pflanzen nach Deutschland versenden Über Regionsflorist.de können Sie schnell und einfach Blumen und Pflanzen online bestellen. Unsere Blumen und Pflanzen kommen direkt von ausgewählten niederländischen Züchtern und werden frisch für den Versand vorbereitet. So profitieren Sie von frischer Qualität direkt aus den Niederlanden. Ihre Bestellung wird sorgfältig verpackt und zuverlässig an die gewünschte Adresse in Deutschland geliefert. Überraschen Sie einen lieben Menschen mit einem schönen Blumenstrauß, gratulieren Sie zum Geburtstag, sagen Sie „Danke“ oder verschicken Sie einfach so eine blumige Aufmerksamkeit. Blumen und Pflanzen sind für viele Anlässe ein passendes Geschenk. Regionsflorist.de – frische Blumen und Pflanzen direkt vom niederländischen Züchter.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

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1.9

All reviews

(1,841)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Phenomenal Service

Fantastic company to work with. Ordering flowers all the way from the United States to Germany, It was tough finding a reputable company that provided timely and quality service, but I’m glad I decided to do business with them. Safrina did a fantastic job dealing with a small hiccup I had with one of the local florist- solved the issue in a very decisive and professional manner. I’m truly grateful for the help. Will definitely be using them moving forward in the future!

-Mario

May 12, 2019
Unprompted review
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Rated 5 out of 5 stars

Fabulous!

It’s the first time I used this company and I would most definitely use them again. What an easy way to order beautiful flowers. I’m based in England and wanted to send my friend flowers in Germany. I don’t speak German so couldn’t understand the local florist websites. I found this site in English, their communication with me was outstanding! They delivered on the same day, and my friend sent me a photo of the beautiful bouquet! I can’t thank them enough and I would definitely use them again!!

May 11, 2019
Unprompted review
Rated 5 out of 5 stars

Regionsflorist was amazing!

Regionsflorist was extremely helpful and easy to deal with. The process of ordering and paying was user-friendly. The delivery was punctual with the product as beautiful as the website. I would recommend Regionsflorist and will be using them again!

May 10, 2019
Unprompted review
Rated 5 out of 5 stars

Very good and prompt services!

Very good and prompt services!
I use this service every year and am extremely pleased with their promptness and good communication.
I highly recommend the Region Florist!

May 10, 2019
Unprompted review
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Rated 5 out of 5 stars

Good Service :)

1. Do everything that I requested. Message on the card, time for delivery.

2. Easy for payment. can pay by credit card

3. only wanna suggest to give the picture of the flowers that I bought to me as well. Because I wanna know how is it :)

4. and it will be better if you have more channel to talk with, such as whatsapp :)

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

We are all happy because of Regionsflorist!

I recently visited a small town in the Munich area. I was treated with such kindness while there and decided to send flowers to my hosts when I returned to the USA. I tried contacting a local florist, but despite their wish to please, we could not communicate, and payment method was not available. They recommended Regionsflorist and honestly it was so simple, and most importantly my hosts were thrilled with the flowers received. Great job and many thanks.
RBP from USA

April 26, 2019
Unprompted review
Rated 5 out of 5 stars

Best service ever

Best service ever! Thank you so much for arranging delivery of the birthday bouquet for my friend in Germany, flowers were superb and delivered on the same day. Extremely happy with the service and the florist who made the arrangement. Elizabeth :-)

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

Dear Regionsflorist

Dear Regionsflorist,
I am thrilled with the efficiency (24 hr delivery from purchase) of your service. I have made the purchase online from Adelaide, Australia and chose your spring collection to be delivered to my Mother in law in Lueneburg who has recently broken her arm and is suffering. She was surprised and thrilled by delivery and the beauty of her flowers which are lasting well and continuing to give her great joy. Thank you so much! 5 stars and I will be recommending you in future. Have a great day!
Kind regards, Jo

April 21, 2019
Unprompted review
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Rated 1 out of 5 stars

Do Not Recommend Regionflorist.de

I ordered red tulips and a box of chocolates to be delivered on 8 March. They were not delivered. I checked my mail and discovered that there was a message from the company telling me that red tulips were not available, but I could choose from orange, pink or yellow colors. I requested orange or pink. It was 9 March (Saturday) and I was informed that delivery could not be done until Monday, 11 March. I was upset, but could not complain because I replied to the company only on the 9th.
On Monday afternoon finally the delivery arrived. The tulips were yellow (the color hated by the recipient) and instead of a pretty box of pralines shown on the website there was a small cheap-looking paper bag.
I used this company before, there was no problem. But now I am bitterly disappointed. This is the worst experience out of nearly 20 years of my dealing with international florists.

March 12, 2019
Unprompted review
Rated 2 out of 5 stars

DO NOT ORDER HERE. DISAPPOINTING.

I ordered a potted rose a day before my boyfriend's birthday and it was supposedly to be delivered on Feb 28. I noted to have the flowers delivered at 16:00 but it did not arrive on time (and as of writing, it has not arrived yet). They destroyed my surprise.

I am so disappointed that service in Germany is still like in the 90s. Other countries in Europe, US, and Asia already improved delivery service by using technology, which makes them execute the job flawlessly and sometimes right on the dot.

February 28, 2019
Unprompted review
Regionsflorist logo

Reply from Regionsflorist

Hi Val,
I checked our system and see that your order was delivered at 16:30 to the requested address.
Please note that we cannot guarantee exact delivery times. Our florists try to accommodate our customer requests as best they can. As you can see 16:30 is still very close to your request (16:00).
At 16:30 the flowers could not be handed over to the recipient, so our florist left the flowers with a neighbor.

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Rated 5 out of 5 stars

Thank you

Thanks to your help, my mom had a wonderful surprise for her birthday. The bouquets are beautiful, right on time, the flowers look better than in the picture. Because you are so professional and because the flowers are beautiful, I'll orderer flowers every month to make my mom happy

February 23, 2019
Unprompted review
Rated 4 out of 5 stars

Very nice and fresh flowers, not what you usually get when you order flowers online!

Flowers were very nice and fresh! However, delivery was late. I ordered same-day delivery, but it arrived in the afternoon hours on the next day. That was disappointing as it was a birthday gift, but I do understand they depend on local florists and they don't have full control over the delivery. Overall, flowers and customer support were nice enough so regardless of late delivery, I'm satisfied and would recommend them.

February 22, 2019
Unprompted review
Rated 5 out of 5 stars

Regionsflorist.de was AMAZING

Regionsflorist.de was AMAZING!

I ordered flowers, two teddy bears and chocolates for my kids and grand kids for Valentine's Day. My order was place ONE DAY PRIOR from the US because another vendor notified me that the order I placed, well in advance, wouldn't be delivered on time. I tried ordering through other flower delivery sites but they all had February 14th blocked. I ordered a large bouquet of tulips, my daughter said they were absolutely beautiful. She called to thank me as soon as the delivery arrived, my grand kids were beyond excited, the moment was absolutely priceless.

Thank you Regionsflorist.de, you saved the day! :)

February 15, 2019
Unprompted review

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