Regus - Arizona, Chandler - San Tan Corporate Center II Reviews 

Rene's customer service and client support are exceptional. The team is always willing and prepared to provide support, and this is critical for my small, very active business. When Rene is not available, her presence and professionalism is noticeably missing.

I would give zero stars if possible. I was told I could use any Regus with the membership I bought, but that turned out to be untrue. I was told there would be soft chairs available for my patients, but that turned out to be untrue. I was told I cannot provide my own chair because there is no place to store it, though there was a large storage room in the building. I was apparently renting a " model" office, with nails sticking out of the walls and no wall hangings to cover. I cancelled my membership after two months, NEVER USING THE SPACE ONCE. I gave 30 days notice and paid for those 30 days. However, I was charged for an additional TWO MONTHS, and late charges were added. They claimed I had booked rooms after I cancelled, which I most assuredly did not. I would not ever bring a patient there. It is cold, corporate, and the staff is rude and unaccommodating. I am a healthcare professional, and several of my colleagues report similar experiences. I DO NOT RECOMMEND AND WOULD NEVER USE REGUS SPACE AGAIN. NOT UNDER ANY CIRCUMSTANCES
Adendum
Since this posting and the reply below, I have received yet another bill from this “company,” even though I have never used them and cancelled 5 months ago. I am now going to contact the Attorney General's office and the Federal Trade Commission. I am also consulting a lawyer. I urge EVERYONE to read their review on BBB site! I wish I had before I signed. I never would have!
5/6/2026 Again. In response to the unhelpful and smoke-and-mirror reply from Regus PR below, none of this was told to me. There were no " alternatives" presented except to rent a full office space 24/7/365 , which did not align with my needs. The whole membership was severely misrepresented.
There is a current class action suit pending that I will be joining, and we can let the lawyers review the data. There are sooooo many people who have had the same negative experience. It is not a one-off. Unethical billing and business practices have been reported across the board. They sent me an email and said, "In good faith," we will refund you the late fees. This is too ironic! They are refunding me the 30-dollar late fee on a 302-dollar charge I never owed. They are literally criminals.

I’ve been a Regus customer since 2019. While the workspace has been convenient, I’ve decided not to renew my lease when it ends.

I feel that the company prioritizes short-term profits over of long-term relationships.

Renters should be aware that Regus’ “standard” renewal increases are very high. In an email from management, I was told that “most clients see a 10–15% increase upon renewal,” which is well beyond the rate of inflation. Negotiating renewals is essential—I would not simply accept their standard rates.

I also recommend reading every document carefully, including the house rules, and asking about:
* How rent increases are determined
* The furniture rental policy
* How and when the security deposit will be returned

I hope this review helps future renters approach their lease with open eyes.

Ma Tanardi makes everyday a wonderful experience. She is attentive to the needs of the clients and helps in every way possible.