Great location and friendly service.
June 23, 2025
Location
Switch location73-3-1, Ideal@The One, Jalan Mahsuri, 11950 Bayan Lepas, Penang, MY
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Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
73-3-1, Ideal@The One, Jalan Mahsuri, 11950, Bayan Lepas, Penang, Malaysia
- 322466175
3.8
Great
3 reviews
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Quiet working environment
Place is organized, the reception personnel are very warmth and welcoming.
Keep up the good work.
April 30, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bad experience with Regus - Penang
We have taken office in Regus Penang , had very bad experience from day 1 our tenancy started. Regus team front desk coordination is very poor without prior approval or our attention they keep extending the contract and increase in rental. Lacking in facilities and always have problem with electricity, Water facility and lift issues. Will not recommend to any connects for Regus.
January 31, 2024
Unprompted review
Reply from Regus - Bayan Lepas, iDEAL
Hi Naren,
I apologise if you haven’t received the level of service that you’d expect from Regus.
I understand that you’re unhappy with the latest auto-renewal of your agreement.
You have provided your previous centre team with a notice to end your agreement with the end date of 31 January 2024 on 14 April 2023. Due to an internal miscommunication, it was not actioned, nor you were advised to end your agreement online. This caused your agreement to auto-renew for another term.
This issue is resolved now by the current centre team and your agreement expired on 31 January 2024.
We are so sorry for the inconvenience caused.
As for the issue with the centre facilities, your centre team confirmed that it has been addressed and resolved.
If you need further assistance in this matter, please respond to my team member who is in touch with you.
Best regards,
Lorraine Brule
Global Customer Service at Regus
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