Regus - FL, Clearwater - Highway 19N Reviews 

2
TrustScore 3 out of 5

2.9

26750 US Highway 19 N, 3rd Floor, 33761 Clearwater, FL, US


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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 26750 US Highway 19 N, 3rd Floor, 33761, Clearwater, FL, United States

  • 8554003575

2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

2,834 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT sign up with Regus unless you…

DO NOT sign up with Regus unless you absolutely need a stale corporate office and have read every single page of the agreement (including the “House Rules”).

If someone is rushing you to sign, follow your gut. Looking back, that was the warning sign I ignored.

Based on my experience, once you sign the agreement, you are contractually obligated for the minimum term. I have this confirmed in writing. It did not matter that we never took possession of the office, attempted to withdraw almost immediately, or notified Regus in writing via email before our planned move-in date. We were still held to the agreement and charged accordingly.

As a newly relocated 501(c)(3) nonprofit, this has been one of the worst business decisions we have ever made.

Our organization informed Regus that we would not be taking possession until August 1. We later withdrew in writing before ever occupying the office. Despite that, our credit card was charged over $567 and then another $977+, even though we never moved into the space.

My advice is simple:

DO NOT sign anything until you have read and fully understand every term of the agreement. Don’t listen to the sales rep; it’s not consistent with the written agreement or House Rules.

DO NOT allow yourself to be pressured because a sales representative is going on vacation or wants the paperwork completed immediately for a “special pricing”.

Ask questions. Compare other office providers in the area; review Yelp, Goggle, and BBB; and ask another business owner (not the worker) that maybe at Regus. Understand the cancellation policy, billing practices, minimum term, and every fee before signing.

I wish I had trusted my instincts. Follow your gut. I will never have anything positive to say about Regus or their representatives.

July 16, 2026
Unprompted review
Regus - FL, Clearwater - Highway 19N logo

Reply from Regus - FL, Clearwater - Highway 19N

Hi Bonita,
I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from HQ.
I have immediately asked the Manager of your centre to look into this as a priority and provide me with more information. A member of our team will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at HQ

Rated 1 out of 5 stars

I am writing this to warn any business…

I am writing this to warn any business owner or freelancer considering Regus: do not give them your credit card information. What starts as a simple workspace solution quickly turns into an inescapable financial trap designed to drain your bank account.
Non-Existent Support: When you inevitably try to dispute these unfair charges, customer service vanishes. Local office managers tell you they have "no control over billing," and the centralized corporate ticketing system is a black hole. I have been trying to resolve a dispute regarding Late fees which was their system problem not mine a $84 overcharge and they simply ignore the messages. Regus operates more like a predatory collection agency than a professional workspace provider. Save your business the stress, the hidden fees, and the endless hours of arguing with an unreachable corporate entity. Look elsewhere for office space.

June 8, 2026
Unprompted review
Regus - FL, Clearwater - Highway 19N logo

Reply from Regus - FL, Clearwater - Highway 19N

Hi Ahmed Yassin,
I’m so sorry for your dissatisfaction.
The details of charges and services are outlined in our agreement, and we bill our customers accordingly.
Our invoices are payable no later than on the 15th day of the month. If payment is not received by the due date, we incur administration costs and, though we would like to avoid charging you for this, we must pass on a late fee to you. The late payment fees billed to you due to delayed payments and are valid. You can review invoice and payment dates on your statement of account, available in your online account (myregus.com).
For any assistance with your account, billing, or payments, you can contact our dedicated account helpdesk team through your online account (myregus.com > ‘Help’ section). Alternatively, you can query our AI bot ‘Aurora’ directly from your online account.
One of my team members has contacted you in this matter, but you remain unresponsive. Please respond to them.
Thank you,
Lorraine Brule
Global Customer Service at Regus

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