Regus - Leudelange, Altitude Reviews 1

The location itself is decent and the offices are fine, but my experience with Regus has been extremely disappointing from an administrative and billing perspective.

Throughout my entire rental period, I was regularly charged incorrectly, including services and items I never reserved or used. Each time, I had to spend a significant amount of time checking invoices, sending emails, and asking for corrections.

Unfortunately, customer service is unresponsive. Despite multiple requests and reminders, I often received no answer at all, especially regarding refunds. Even when errors were clearly on their side, resolving them was unnecessarily slow and frustrating.

This creates a strong feeling of lack of transparency in their billing practices. While the physical workspace is acceptable, the way clients are charged and the absence of proper follow-up make the overall experience unreliable and stressful.

I would strongly advise future clients to check every single invoice very carefully and be prepared to chase repeatedly if something goes wrong.