I'd been asking several times
I'd been asking several times for office Sanitary Permit - a requirement to renew my business permit, and I haven't received any. I'd been calling as well and emailing, no response either.
Update 05/15/2024:
A Manager called me last week and was upset regarding this, told her to call me back again when she’s calmed down then she told me that she will send me the documents been waiting for a week, so i called regus one-ecom yesterday again and told me they will send and I even email to customer service, and upto now I haven’t received any documents on e-mail. Last year the service was better and now the Service is getting horrible.
Reply from Regus - Manila, One E-com Pasay
Hi Janessa,
I’m so sorry for your dissatisfaction.
I understand that the sanitary permit plays a crucial part in the registration and renewal of business licenses in the Philippines.
I have coordinated this with your centre team. They confirmed that they have addressed this matter with you. You are required to apply for the sanitary permit under your company name and they will provide you with all the required documentation for the application.
If you need further help, please contact your centre team as they’re your key contact in this matter.
Thank you,
Lorraine Brule
Global Customer Service at Regus