Overpriced Rental Closets and Hidden Fees - Getty Israel
Let's start with the fact that their closet size offices are highly over priced. I rented a space on a month to month basis, which I ended on September 2, 2026. I was informed that I owed for the month of October because Regus didn't officially end the lease agreement until 10/31/26, which does not correspond with the lease agreement that I signed. Furthermore, Regus debited my card for a "payment method retainer fee since there was no card on file set as the default payment preference". The bottom line is this unethical company overcharges for rent and exploits its business tenants. I highly recommend not doing business with it because there are too many hidden fees and surprises.
Reply from Regus - Mississippi, Ridgeland - Renaissance at Colony Park
Hi,
Thank you for bringing this to our attention. We’re sorry to hear about your experience and would like the opportunity to review the concerns you raised regarding your agreement end date and the charges applied to your account.
As your review has been posted anonymously, we’re unable to identify your account from the information available.
Please email me at lorraine.brule@regus.com with your company name and/or account reference so we can locate your account and assist you further.
Best,
Lorraine Brule
Global Customer Service at Regus