Erica is amazing. Kind, professional, and efficient. All of the things that make conducting business easier. The office is clean, and comfortable. and the cost is reasonable.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a broker you will not get paid if you bring a client. There is no actual person to contact via phone. All contacts must be via email and is usually routed to a different person in their network... See more
Company replied
Great support, follow through, response time and care for the client. Thanks!
Efficient and courteous service.
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
112 West 34th Street 18th floor, 10120, Manhattan, NY, United States
- 2129462800
3.9
Great
6 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Erica is amazing
Erica is amazing. Kind, professional, and efficient. All of the things that make conducting business easier. The office is clean, and comfortable. and the cost is reasonable.
December 2, 2024
Great support
Great support, follow through, response time and care for the client. Thanks!
October 8, 2024
The staff is great.
June 7, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
As a broker you will not get paid.....
As a broker you will not get paid if you bring a client. There is no actual person to contact via phone. All contacts must be via email and is usually routed to a different person in their network each time you write who has no access to previous emails. I have sent all documentation necessary to collect commission multiple times, and they have yet respond meaningfully and after my last inquiry two weeks ago:not at all. The local staff wash their hands of the matter saying it's not their problem too.
April 1, 2024
Unprompted review
Reply from Regus - New York, New York - 112 W. 34th
Hi Jorge, thanks for getting in touch, although I am sorry to hear of your dissatisfaction.
We do have a process to follow in our customer referral programme. We encourage you to please communicate this with directly with the relevant team at GlobalBroker.Commissions@iwgplc.com for further assistance.
Thank you,
Lorraine Brule
Global Customer Service at Regus
Excellent service, professional and courteous staff.
Efficient and courteous service.
September 15, 2023
Very expensive and difficult to cancel…
Very expensive and difficult to cancel contract
May 22, 2023
Unprompted review
Reply from Regus - New York, New York - 112 W. 34th
Hi Rafael,
I’m very sorry to hear of your disappointment.
You can quickly and easily end the agreement at any time through your online account (myregus.com) by going to Account > Workspaces and services > End Agreement. This will ensure the agreement ends at the current final date and will not renew further.
At Regus we work hard to ensure our services offer exceptional value to our customers and to provide many different options to meet every requirement and budget.
I’d like to make sure we have provided the best service possible but haven’t been able to identify your account. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?
I look forward to receiving more information from you.
Best regards,
Michelle Spire
Assistant Global Customer Service at Regus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.