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Regus - Rome, Trastevere Reviews 1

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TrustScore 3 out of 5

3.2

Business Center
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Via Crescenzo del Monte, n. 25, 153 Rome, IT

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • Via Crescenzo del Monte, n. 25, 153, Rome, Italy

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Gestione imbarazzante e non restituzione del deposito cauzionale

Esperienza pessima. Gestione imbarazzante.
Contratto concluso mesi fa e non ho mai ricevuto la restituzione del deposito cauzionale pari ad oltre 2mila euro, nonostante i plurimi solleciti e diffida ad adempiere. Hanno addirittura affermato di aver eseguito il pagamento (mai ricevuto), ma sono ancora in attesa della più volte sollecitata contabile (poiché evidentemente inesistente). Non commento oltre.

July 30, 2025
Unprompted review
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Reply from Regus - Rome, Trastevere

Ciao Annemarie,  
Comprendiamo quanto sia importante per te ricevere il rimborso del tuo anticipo e ci scusiamo profondamente per non aver rispettato i nostri tempi standard in questa occasione.
A causa di un imprevisto relativo al tuo pagamento, sarà necessario ripetere la procedura, causando così questo ritardo. Ci scusiamo nuovamente per il disagio causato.
Una volta rielaborato il tuo rimborso, riceverai una comunicazione che conferma la nuova data di pagamento.
Se hai bisogno di ulteriore assistenza, ti preghiamo di rispondere al membro del mio team che è in contatto con te.
Cordiali saluti,  
Michelle Spire  
Assistente del servizio clienti globale presso Regus

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