Regus - Sofia, European Trade Centre Reviews 2

TrustScore 3 out of 5

3.0

Building D, 1F 115 M Tsarigradsko Shose Blvd., 1784 Sofia, BG


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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • Building D, 1F 115 M Tsarigradsko Shose Blvd., 1784, Sofia, Bulgaria

  • 24903016

3.0

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Nobody cares

I am a customer at the Sofia office. Bulgaria switched to the euro recently. Regus keeps sending reminders to pay (which was automated beforehand) which I gladly would do. They even mailed me from the legal department. I have sent over 3 replies to both email addresses, asking them to attach an invoice in euro. Nobody replies and they keep sending reminders. This is not a serious business. What a poor customer experience. I will never use Regus anymore.

March 23, 2026
Unprompted review
Regus - Sofia, European Trade Centre logo

Reply from Regus - Sofia, European Trade Centre

Hi Rene,
I’m so sorry to hear about your dissatisfaction.
I understand that the recent currency transition in Bulgaria has created some payment challenges for our customers. Your request for an invoice in euros following this change is valid, and your centre team is currently working to resolve the issue as quickly as possible. They have contacted you in this matter. Please respond to them for further assistance.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

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