Regus - Wolverhampton, Salop Street Reviews 6

TrustScore 3 out of 5

3.0

84 Salop Street, 3rd & 4th floors, WV3 0SR Wolverhampton, United Kingdom, GB


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See what reviewers are saying

Rated 5 out of 5 stars

If you are looking to rent an office space, look no further. These offices are well managed, clean and the staff are so friendly that they will make you feel right at home and any visitors you may hav... See more

Rated 5 out of 5 stars

Great experience at this Regus. The meeting room had everything I needed, staff were very friendly and helpful. Plenty of parking nearby although the road layout makes it a little difficult to find.

Rated 1 out of 5 stars

As stated in my previous review, my entire experience with Regus has been a terrible, chaotic one. I would advise anyone to avoid Regus at all costs. Firstly Regus took 3 months to process a simp... See more

Company replied


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 84 Salop Street, 3rd & 4th floors, WV3 0SR, Wolverhampton, United Kingdom, United Kingdom

  • 8000608702

3.0

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Violating GDPR regulations

As stated in my previous review, my entire experience with Regus has been a terrible, chaotic one. I would advise anyone to avoid Regus at all costs.

Firstly Regus took 3 months to process a simple refund delaying and ignoring me every step of the way. In addition they are now ignoring my GDPR requests, and violating the law & GDPR regulations.

Do not use this company.

January 16, 2025
Unprompted review
Regus - Wolverhampton, Salop Street logo

Reply from Regus - Wolverhampton, Salop Street

Hi Toby,
I’m sorry if you felt the need to escalate this again.
You purchased a virtual office online, but as you are under 18, we are unable to provide the services.
We are disappointed that you felt the need to complain publicly again, as the refund of your payments has been processed, and all emails were responded to efficiently.
A member of my team has been in touch again to repeat this information.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Rated 1 out of 5 stars

No Auto Renewal Notification

They don't notify you about auto renewal on your contract then ask you for 3 months notice to cancel.

Shady scammers. Do not use.

September 10, 2024
Unprompted review
Regus - Wolverhampton, Salop Street logo

Reply from Regus - Wolverhampton, Salop Street

Hi, we’ve tried to identify who you are in order to assist you to no avail. For you to come on here and call us names but give us no chance to try and help you, is just not fair or accurate for that matter.
At Regus, we take renewals very seriously and take great care in communicating how the process works.
It’s our goal to make this an efficient and simple process for our customers. Prior to any renewal, customers receive a courtesy reminder email. This email includes detailed information on prices, terms and the option of ending the agreement if you no longer require our services. This was sent to the email address we have on file, which you can review and amend at any time by logging in to your account online (MyRegus.com).
We apologise if for any reason you didn’t receive this reminder. This could be due to your account details needing to be updated. Please log on to your online account and check that your phone number and email address are correct. It is also worth checking that our emails are not landing in your spam folder.
All our agreements can be ended provided they meet a specified notification period and it’s in the terms of your agreement.
If you’d value a deeper investigation into the matter, or have any further concerns, I’d be happy to assist you. Please email me at lorraine.brule@regus.com with your company name and details.
Best,
Lorraine Brule
Global Customer Service at Regus

Rated 5 out of 5 stars

Great staff and meeting room

Great experience at this Regus. The meeting room had everything I needed, staff were very friendly and helpful. Plenty of parking nearby although the road layout makes it a little difficult to find.

October 12, 2023
Rated 5 out of 5 stars

Look no further!

If you are looking to rent an office space, look no further. These offices are well managed, clean and the staff are so friendly that they will make you feel right at home and any visitors you may have.

September 13, 2023

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