Reiss Reviews 

11,008
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 9,912 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible product quality, beautiful styling, and wonderful fit of the clothing, making it a reliable wardrobe choice for many people. People also genuinely appreciate the exceptionally fast delivery service, highly efficient online ordering system, and extremely helpful staff members encountered during their daily shopping trips. However, some customers also noted frustrating issues with delivery delays, missing package components, and unexpected shipping complications across multiple orders. Reviewers occasionally experienced problems with poorly packaged or heavily creased items arriving in unsatisfactory conditions that required extra cleaning and ironing effort.

What people talk about most

Product

Consumers find product to be positive, frequently praising the excellent quality, beautiful designs, and... See more

Quality

Customers had positive experiences with quality, praising the excellent designs, superb tailoring, and... See more

Delivery service

People report positive experiences with delivery service, noting that packages frequently arrive next day or... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying widely among consumers.... See more

Service

Customers consistently note positive experiences with service, highlighting efficient delivery and a smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reiss delivered in line with my expectations. The leather jacket is stunning leather is like butter so soft. I was a little worried whether I had ordered the correct size but it was perfect fit, very... See more

Rated 5 out of 5 stars

Reiss are brilliant if you want something quick and in a real hurry and I am only talking about next day urgent delivery use them rather than next. Next as a whole are super efficient. I have been a c... See more

Rated 5 out of 5 stars

I ordered two suits and settled for the Gabi suit blazer in petite and trousers to match in regular length so I can adjust to heel hight. I am delighted with the style, quality and fit, the jacket i... See more

Rated 5 out of 5 stars

I have shopped in Reiss in Leeds for over 25 years and always loved the style of clothing. I’ve seen lots of staff teams come and go and they are always so helpful and accommodating. I would like to s... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.4

All reviews

(11,008)

9,939 reviews in the last 12 months

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Rated 1 out of 5 stars

Item not received

Item not received - your chat function is useless and unable to help! Please stop using Evri

September 15, 2026
Rated 5 out of 5 stars

ordered online

ordered online, easily done, arrived on time.
ordered medium - way too small, returned it and exchanged for XL which fitted perfectly. exchanged in store easily without hassle.

September 15, 2026
Rated 1 out of 5 stars

Order chased twice using online form

Order chased twice using online form. No communication. Husband’s birthday presents now late.

September 12, 2026
Reiss logo

Reply from Reiss

Hi Selina,

We sincerely regret the delay and lack of communication regarding your order. We understand your frustration about the late birthday presents.

We will reach out to you to resolve this,
The Reiss Team

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