Reiss delivered in line with my expectations. The leather jacket is stunning leather is like butter so soft. I was a little worried whether I had ordered the correct size but it was perfect fit, very... See more
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Reiss are brilliant if you want something quick and in a real hurry and I am only talking about next day urgent delivery use them rather than next. Next as a whole are super efficient. I have been a c... See more
I ordered two suits and settled for the Gabi suit blazer in petite and trousers to match in regular length so I can adjust to heel hight. I am delighted with the style, quality and fit, the jacket i... See more
I have shopped in Reiss in Leeds for over 25 years and always loved the style of clothing. I’ve seen lots of staff teams come and go and they are always so helpful and accommodating. I would like to s... See more
4.4
Excellent
11K reviews
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The waistcoat arrived with a small 1cm…
The waistcoat arrived with a small 1cm slice in the wool. It looked like someone had caught it with a blade when unpacking it before dispatching it to me. Unfortunately, I had already taken off the tags (which I had to cut) before I noticed it, so I was unable to return the waistcoat. It is really disappointing.
September 6, 2026
Reply from Reiss
Hi Ben,
We are so sorry to hear that your waistcoat arrived with a defect and that you were unable to return it.
We understand your disappointment and will reach out to you directly to discuss this further,
The Reiss Team
Super fast delivery and the clothes…
Super fast delivery and the clothes themselves are so awesome. Thank you
September 13, 2026
Excellent dress
September 6, 2026
Excellent customer service
I had an issue with some missing items from an order. The ladies I spoke to were extremely helpful and got replacements out next day.
September 6, 2026
Excellent and recommended
Excellent and recommended. Classy selections, competitive prices and great delivery
September 13, 2026
I haven’t received my order and the…
I haven’t received my order and the tracking info says unavailable :-(
September 13, 2026
Reply from Reiss
Hi Anna,
We are very sorry to hear that your order has not arrived and that you're unable to track it. We understand how frustrating this situation must be.
We will reach out to you directly to investigate this further and help resolve the situation,
The Reiss Team
Delivered on time
Delivered on time
Great quality product
Well presented, sophisticated packaging
September 7, 2026
Very poorly packed
Two of the items have been packed/ shoved into inappropriately small bags that they are so ridiculously creased that I probably won’t even bother trying them on as the admin that will be involved to get them back into a wearable state is too much. They will need washing and ironing first. I have pictures.
September 10, 2026
Reply from Reiss
Hi Katy,
We are truly sorry to hear about the condition of your recent order. It's certainly not the experience we want our customers to have when receiving their items.
We understand your frustration with the creasing and the effort required to make them wearable and will reach out to you to resolve this,
The Reiss Team
Reply from Reiss
Good Morning,
Thank you for your feedback, we appreciate you bringing the condition of the items to our attention.
We will reach out to you to resolve this,
The Reiss Team
My favourite women’s clothing brand
Reiss is my favourite high end high street brand. It’s excellent quality and style and has a great petite range (unlike many other top end brands). Always worth paying more for quality!
September 5, 2026
The delivery service was brilliant
The delivery service was brilliant. I was looking for a dress for my sons wedding in October so ordered a couple of dresses and it was so easy to return the other dress and get a refund. The whole experience has given me a lot of confidence in making future purchases with them.
September 2, 2026
Great service with quick delivery …
September 12, 2026
Still waiting for my order to arrive…
Still waiting for my order to arrive even after having to cancel it and reorder when it didn’t arrive the first time around . Stop using evri as your delivery service
September 12, 2026
Reply from Reiss
Hello Laura,
We are sorry to hear about the ongoing issues with your order and the frustration of having to cancel and reorder. We understand how disappointing it is when deliveries don't arrive as expected, especially after such an experience. We will reach out to you directly to look into this further.
The Reiss Team.
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