Relay Direct logo
Visit website

Relay Direct Reviews 230

•
TrustScore 5 out of 5

4.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the excellent customer service, appreciating the detailed explanations and the non-pressured approach to sales. Consumers frequently mention the positive and insightful user experience, noting that the staff are knowledgeable about the company and its products. The service is often described as excellent, with many looking forward to using it.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe staff members as... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, warmth, and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Product

Users describe positive interactions with product information and offerings. Customers appreciate the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Selam I very happy today that u have gave us good information about the organic food that u guys are delivering to all people in London. I quite happy about that u guys don't charge for any delivery... See more

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lawrence was great!!

Lawrence was great. Really personable, inquisitive but in no way a hard sell.

Talked about the benefits, talked me through the website and how to access different parts.

I'm looking forward to having a good look through all of the products you offer.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Jibreal

Great service, easy to set up & great prices, Jibreal explained everything very well

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Milk & More

Milk & More
I had a great experience with the two beautiful girls Tulsi and Anni who assisted me. They explained the products very clearly and made everything easy to understand. They were patient, friendly, and very professional throughout.

Their knowledge and helpful attitude really made a difference, and I felt confident in my purchase because of them. Excellent customer service—highly recommended!

March 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look