Relay Direct Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the excellent customer service, appreciating the detailed explanations and the non-pressured approach to sales. Consumers frequently mention the positive and insightful user experience, noting that the staff are knowledgeable about the company and its products. The service is often described as excellent, with many looking forward to using it.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe staff members as... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, warmth, and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Product

Users describe positive interactions with product information and offerings. Customers appreciate the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Selam I very happy today that u have gave us good information about the organic food that u guys are delivering to all people in London. I quite happy about that u guys don't charge for any delivery... See more

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

A good on-the-doorstep experience

We normally avoid agreeing to sign-up for things when people call, but Jelena Jovanovic is a very pleasant young person, as was her companion Mia, and she clearly explained the process, without being “pushy”.
She’s a credit to the Milk & More company.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Tulsi and Anni were super helpful

Tulsi and Anni were super helpful, explaining the process of ordering and giving good comparisons so I could be well informed of my decision. Looking forward to using the service!

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer experience

Max was great. He visited us to present the offers about Milk and More. From the start, he was professional, approachable, and very well prepared. His communication skills stood out immediately he explained everything clearly and made sure we fully understood both the product and how to use the mobile app.
Max walked us through the features step by step, making the whole process feel simple and straightforward. He also took the time to highlight the value of the offer, which was genuinely appealing. The deal he provided for the next three months was very competitive, and it ultimately played a key role in our decision to subscribe.

Overall, it was a smooth and positive experience, and his approach made a strong impression on us.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Tulsi and Anni were very informative…

Tulsi and Anni were very informative and friendly, they explained the service and products clearly, and were patient when answering my questions. Two great employees you have working for you. Kind regards Mitesh

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Tulsi and Damini

Tulsi and Damini -

Today I had such a lovely and unexpected experience when two wonderful ladies came to my door to tell me about Milk & More. From the moment they arrived, they were incredibly kind, patient, and genuine. What could have been just a quick sales visit turned into a really heartwarming interaction.

My son is autistic, and sometimes unexpected knocks at the door can be a bit overwhelming for him. The ladies were so understanding and respectful, giving us space and speaking so kindly. Their calm and friendly approach really meant a lot to me as a parent. It’s not every day you come across people who show that level of empathy and awareness.

They explained everything clearly about the service and never made me feel pressured at all. Instead, they left me feeling positive and supported, which honestly made my day.

It’s small interactions like this that remind you there are still truly thoughtful people out there. Thank you to these two lovely ladies for their kindness and professionalism — it didn’t go unnoticed.

March 16, 2026
Unprompted review

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