Renaissancejewel Reviews 

865
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 842 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the jewelry, often noting the brilliant sparkle and how well products match expectations. Many people found the ordering process straightforward and easy, appreciating the helpful and responsive customer service that kept them informed throughout, alongside quick delivery and efficient service. However, some customers also noted that delivery times could be longer than anticipated, with several experiencing delays beyond initial estimates. A few other people also felt that the initial product received was not always exactly what they wanted, or had minor issues such as needing adjustments or appearing smaller than pictured.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting its beauty, quality, and... See more

Quality

Customers had positive experiences with quality, frequently describing items as gorgeous, well-made, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, top-notch,... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the straightforward and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its speed and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE my new ring! I purchased it to celebrate my 60th birthday, and I couldn't be happier with my choice. The sparkle is absolutely stunning, and it's incredibly comfortable to wear... See more

Rated 5 out of 5 stars

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolu... See more

Company replied

Rated 5 out of 5 stars

I recently purchased diamond hoops from renaissance jewelry and they are absolutely amazing!! I really did my research for these earrings and so happy I did!!Thank you renaissance!!

Rated 5 out of 5 stars

My wife and I have been looking for an eternity band for an upcoming Anniversary. Our hesitation is with mined stones and then we found Renaissance. Beautiful stones and great customer service. We... See more


Company details

  1. #14 of 57 best companies in Jeweler
  2. #23 of 154 best companies in Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

865 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(865)

858 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality is Outstanding …

The quality of the product that you receive is amazing. After ordering my three stone princess cut ring in December. I love my new Emerald cut three stone necklace just as much! For the price and quality you can’t go wrong.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Eternity Band

I purchased an ascher cut eternity band and it’s absolutely gorgeous. It’s well made and the price was great!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased man-made diamond ring from…

I purchased man-made diamond ring from Renaissance Jewel and it wasn’t exactly what I wanted. Renaissance was very helpful in taking the ring back and providing exactly what I did want. The one I received is absolutely beautiful. I would highly recommend Renaissance Jewel for all your needs.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, excellent quality, fast shipping and love the free appraisal documentation. Would definitely recommend and purchase from again.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

The process was very straightforward…

The process was very straightforward and comprehensive with tracking provided through the whole experience. The engagement ring showed up within a reasonable timeframe and the ring itself took her breath away. I am very pleased with product and company

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Renaissance Jewel. The ordering process was straight forward and easy to understand. A representative reached out to ensure that the ordered wedding ring would fit with the engagement ring. We were able to check in on the ring throughout the process online. We received the ring and it is a quality piece that looks fantastic. We were even provided with an appraisal along with our order. The whole process was thorough and done with care at a great price.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

They were fast

They were fast, efficient, professional, and had amazing quality. I’ll definitely be back to buy from them again in the future thank you so much!

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Nice ring!

I bought an engagement ring from Renaissance Jewel in May 2026 and had a great experience. I had questions on the online ordering process and turn around and Ron helped me from beginning to end. He was very helpful and transparent about how long it would take to get it to me. He quoted me a minimum of 4 weeks of delivery but they had the ring shipped two weeks later. The ring arrived with the IGI report included and the appraisal report was emailed to me. If I was to suggest any feedback for improvement, it would be about including paperwork for the lifetime warranty I bought. I didn’t see anything about it after I purchased it online, and no information was sent with the ring. I will follow up with them to see if they can send something on it so we have that as a back up when it needs to be utilized. Other than that, I am happy with my purchase.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

In love with my ring.

Pleasant experience buying diamond from Renaissance Jewel. My order went smooth and they kept me updated throughout the process. Thank you, I am in love with my ring.

July 21, 2026
Unprompted review

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