Renaissancejewel Reviews 

909
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 890 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beauty of the jewelry, often describing products as stunning and exceeding expectations. Many people highlight the outstanding customer service, noting the team's helpfulness, clear communication, and responsiveness throughout the ordering process. Reviewers also appreciate the ease of placing orders and the efficient delivery service, with many receiving their items quickly, leading to high satisfaction. However, some customers noted concerns regarding delivery timelines, with orders occasionally taking longer than expected or communicated. A few also felt the final product, particularly in terms of size or design, sometimes differed from their initial expectations or how it appeared in pictures.

What people talk about most

Product

People report positive experiences with product, often describing items like necklaces, earrings, and rings... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with their... See more

Order

Clients share positive opinions on order, with many expressing satisfaction and a strong intent to reorder... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as outstanding,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting outstanding customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a new wedding band from them and it’s more beautiful than I anticipated. I was able to see the progression of creating the ring all the way through shipping. Their website is very convenie... See more

Rated 5 out of 5 stars

The customer service team is impeccable. They made sure that when my fiances ring broke that it was fixed expeditiously. They’re a great company that makes phenomenal products.

Rated 5 out of 5 stars

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolu... See more

Company replied


Company details

  1. #14 of 58 best companies in Jeweler
  2. #23 of 155 best companies in Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

909 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(909)

907 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely Stunning Lab Diamond Earrings!

I absolutely love my lab diamond earrings! They are stunning, sparkly, and look even more beautiful in person. The quality is amazing, and I’ve received so many compliments whenever I wear them. I’m extremely happy with my purchase and would definitely recommend them to anyone looking for beautiful, high-quality lab diamond jewelry!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

They were very professional

They were very professional. They helped me via chat within minutes and even set up a call back to have all my questions answered. They were great at keeping me informed and my ring came out amazing. I love it !

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

stunning engagement ring

Ring is stunning. Fiancée absolutely loves it and can’t stop talking about it.
The customer service was outstanding. The first ring I had ordered wasn’t quite what I was looking for. They graciously allowed me to return it and order the one she now wears.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Quality is Outstanding …

The quality of the product that you receive is amazing. After ordering my three stone princess cut ring in December. I love my new Emerald cut three stone necklace just as much! For the price and quality you can’t go wrong.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Eternity Band

I purchased an ascher cut eternity band and it’s absolutely gorgeous. It’s well made and the price was great!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased man-made diamond ring from…

I purchased man-made diamond ring from Renaissance Jewel and it wasn’t exactly what I wanted. Renaissance was very helpful in taking the ring back and providing exactly what I did want. The one I received is absolutely beautiful. I would highly recommend Renaissance Jewel for all your needs.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, excellent quality, fast shipping and love the free appraisal documentation. Would definitely recommend and purchase from again.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

The process was very straightforward…

The process was very straightforward and comprehensive with tracking provided through the whole experience. The engagement ring showed up within a reasonable timeframe and the ring itself took her breath away. I am very pleased with product and company

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Renaissance Jewel. The ordering process was straight forward and easy to understand. A representative reached out to ensure that the ordered wedding ring would fit with the engagement ring. We were able to check in on the ring throughout the process online. We received the ring and it is a quality piece that looks fantastic. We were even provided with an appraisal along with our order. The whole process was thorough and done with care at a great price.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

They were fast

They were fast, efficient, professional, and had amazing quality. I’ll definitely be back to buy from them again in the future thank you so much!

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Nice ring!

I bought an engagement ring from Renaissance Jewel in May 2026 and had a great experience. I had questions on the online ordering process and turn around and Ron helped me from beginning to end. He was very helpful and transparent about how long it would take to get it to me. He quoted me a minimum of 4 weeks of delivery but they had the ring shipped two weeks later. The ring arrived with the IGI report included and the appraisal report was emailed to me. If I was to suggest any feedback for improvement, it would be about including paperwork for the lifetime warranty I bought. I didn’t see anything about it after I purchased it online, and no information was sent with the ring. I will follow up with them to see if they can send something on it so we have that as a back up when it needs to be utilized. Other than that, I am happy with my purchase.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

In love with my ring.

Pleasant experience buying diamond from Renaissance Jewel. My order went smooth and they kept me updated throughout the process. Thank you, I am in love with my ring.

July 21, 2026
Unprompted review

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