RentalCover.com Reviews 

23,186
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely straightforward online claims process and the remarkably fast payouts they receive directly to their bank accounts. Many people mention that uploading the required documents is exceptionally simple, and money usually arrives safely within a very short timeframe. Some reviewers were not happy with communication, noting frustrating delays in receiving email replies or a complete lack of confirmation messages after submitting their forms. A few other consumers also experienced unexpected complications with customer support, alongside prolonged response times when trying to resolve urgent after-sales issues.

What people talk about most

Claim

Users describe positive interactions with claim, noting that the online submission process is exceptionally... See more

Service

Reviewers highlight positive aspects of service, noting that the claims process is exceptionally fast,... See more

Payment

People report positive experiences with payment, highlighting the exceptionally fast money transfers and... See more

Response time

Customers report widespread satisfaction regarding the exceptionally fast response time and quick claim... See more

Refund

Customers consistently note positive experiences with refund, highlighting fast reimbursements and smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a recent incident with a rental car - scraping a pole in a carpark. This incurred the full excess charge from the car rental company, however thankfully i had taken out protection with RentalCov... See more

Rated 5 out of 5 stars

I can highly recommend the holiday car insurance cover. Hertz in Malta claimed the car had more scratches than before and I got my money back within less than 24 hours. Raising a claim was very straig... See more

Rated 5 out of 5 stars

Made a claim, and had money within 12 hours, no questions asked, website allowed you to provide as much detail as possible and then they took care of the rest

Rated 5 out of 5 stars

The processes for claiming and receiving the money were extremely easy. The simple design on the website and the examples of the required documents make very intuitive what you have to present to... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(23,186)

5,972 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

recently had to submit a car incident…

recently had to submit a car incident claim with RentalCover, and I was genuinely impressed by how quickly and professionally everything was handled. From the moment I submitted my claim, it took only 24 hours for it to be reviewed and approved. Even better, the claim was paid in full within just 3 days.

Their customer service team was responsive, helpful, and made the entire process stress‑free. It’s rare to find a company that resolves issues this efficiently, and RentalCover exceeded my expectations.

I highly recommend getting car coverage through RentalCover. Their fast turnaround and excellent support make them a standout choice for peace of mind on the road.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The process of claim was absolutely easy; excellent support and the reimbursement was really fast. Totally recommend buying this insurance.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good deal

Good deal, easy to get cover from booking when extra more protection with your car insurance

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Hired a car via Avis and took out the…

Hired a car via Avis and took out the additional insurance via XCOVER ( Rental cover.com ) as it was cheaper than the equivalent Avis product. Unfortunately I returned to my car after parking it at a hotel and golf resort to find a large crack in the windscreen. Avis were not very helpful initially but XCOVER were brilliant from the off. Professional, courteous and efficient, my claim was processed quickly and I would 100% use again and fully recommend.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Long journey but worth a try

I had full coverage insurance for 10days of rental car. And unfortunately, at the very last minute before returning the car, I had a car damage by myself. So, I paid for the repair invoice and prepared the whole document package. After submitting all documents, I got the first approval, which was a wrong calculation. Then, I submitted the extra supporting documents. Afterward, I got the second approval, which was again the wrong calculation. This process made me quite exhausted. However, I asked them to calculate again. And they finally approved the correct amount of money. It was a long journey. But in the end, it was worth a try. They were collaborative and fast to respond. Overall, thanks to the claim team's agile response, everything went well. I am satisfied with their service.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely smooth and hassle-free…

Extremely smooth and hassle-free process!
"I had to file a claim after getting a minor dent on my rental car. RentalCover made the entire process so easy. Submitting the documents took just a few minutes, and my reimbursement was approved and processed faster than I expected. Buying coverage through them saved me hundreds compared to the rental company's counter prices. Highly recommended!

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Totally Satisfied

I took a chance and covered my rental through RentalCover—because when has anything ever happened to my rental car? Imagine my horror when less than an hour after renting my car I was rear-ended. RentalCover was amazing to work with. The claim was easy to submit and I was reimbursed quickly! I would choose them again and hope you will too!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Hands down the best rental vehicle…

Hands down the best rental vehicle insurance I’ve ever used. Once I discovered rentalcover and used it for the first time I can comfortably tell you I will never go anywhere else again. 10/10 well done.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

It was such an easy claims experience…

It was such an easy claims experience with RentalCover. RentalCover.Unfortunately during my rental I had an incident, someone broke front grille while the car unattended.
Fortunately I bought insurance from RentalCover even though I have to pay upfront the excess. After that I submitted a claim to RentalCover for Reimbursement. The claim was very easy everything done in no time and I received the payment the next day.
Thank you RentalCover for such quick response.

July 29, 2026
Unprompted review

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