RentalCover.com Reviews 

22,996
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward claim process, finding it easy to submit documentation online. Claims are often approved and paid out very quickly, sometimes within hours or a few days. Reviewers highlight the excellent service, reliability, and smooth experience, appreciating fast response times and convenient refund methods. However, some customers noted significant issues with communication and follow-up. A few reported complete radio silence after submitting claims, with no updates or replies to their inquiries. Others mentioned difficulties with unredeemable payment links or delays in receiving promised payments, despite initial approval.

What people talk about most

Claim

People report positive experiences with claim, often highlighting the smooth, fast, and straightforward... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Payment

Users describe positive interactions with payment, highlighting the straightforward and quick process for... See more

Response time

Consumers generally express satisfaction with the response time, with many claims being reviewed and approved... See more

Refund

Customers had positive experiences with refund, often highlighting the speed and efficiency of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the absolute easiest process! Filing a claim was a breeze — you do need all the evidence ready, including a photo of the incident, which, truly, isn't too much to ask. My claim was reviewed a... See more

Rated 5 out of 5 stars

After an unforeseen issue with a small ding in a rental car in Sri Lanka I submitted the claim and all was handled impressively well with payment completed within 48 hours. Great job.

Rated 5 out of 5 stars

Rental cover it’s a great company!!! I rent a car in Sicily and they was more cheaper than the rental company to provide me a full insurance, more over, when i return the car, the rental employee disc... See more

Rated 5 out of 5 stars

I added RentalCover when I booked a hire car through Expedia. I was unsure if I really needed it but I'm so glad I did - when reversing I hit a branch that was jutting out into the road and the passen... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(22,996)

5,821 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so satisfied with the service

I am so satisfied with the service , and how smooth they reimbursement was. i rented a car for 2 days in Zurich.and after returning the car, with very very very small scratch , they charged me 1200CHF . Luckily i purchased a full insurance while making the car booking. after i submitted the documents required, i got the approval same day exactly after 3 hours of submitting the claim. 3 days later i got the payment throu my bank account . i would difenetly always recommend any one to purchase the insurance, we never know sometimes its not really our mistake,sometimes while parking the car you can still hit something unintentionally . Thank you again for this fast and smoooth service.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Assurance auto au top

Assurance auto au top ! Rapide, simple et efficace. Souscription facile, excellent service et prise en charge impeccable. Je recommande sans hésitation

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

I’m very pleased with how this company operates. Unfortunately, I had to make a claim on my policy, and they handled it quickly and efficiently.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

I rented a car from VIPCARS.COM and…

I rented a car from VIPCARS.COM and after the agreement was completed the option came up from RentalCover.com offering car rental insurance. I signed up for the service and within 3 hrs after signing up the rental car company VIPCARS.COM sent me an email to inform me that my car rental agreement was canceled. I immediately called VIPCARS.COM to find out why my rental agreement was canceled and was told that there was no car available. I asked the representative when I would expect the credit to be applied to my credit card and was told I would have to wait 10 to 15 days. I received the credit refind for the rental car cost but did not receive the payment for the additional insurance. I contacted RentalCover.com via email and was that I had to complete a claim form on line via there website. I followed the instructions that was provided and when I selected the request to cancel the insurance the form would take me to the company policy agreement. I made several attempts to contact them directly to resolve the issue but to date they have not replied. It is obvious that they do not wish to refund the funds that was paid for coverage for a rental car that I did not rent.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and fast claim approval

I had a damage during rental period, once i got demage report + invoice Ive' opened a claim online; got the approval + money transfer within hours! no problems, no bureaucracy...

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, both buying protection and claiming a refund. Very straightforward, each step is explained clearly and we got from filing a request to getting the refund in less than 3 days, without any hiccups.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fast & efficient claims process

I chose to use RentalCover instead of the hire car company’s insurance and I’m so glad I did. They were less expensive, had helpful customer service, clear instructions on how to make a claim and my claim/refund was processed & deposited into my bank account on the same day. Excellent company & I will use them every time I hire a car 🙂

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy claim, quick pay out

Very easy to submit a claim and very quick to accept and pay out the cost of a wheel scratch on our rental car - highly recommended- worth adding to any booking

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Coverage was a good idea

This was our first trip back to Europe renting a car in over ten years. If we rent a car in the States, usually we rely on the credit card insurance. In Europe this time, it seemed like a good idea to have more coverage. The population of the area we were visiting has boomed, roads, as well as neighborhoods have changed, and we thought we'd reserved a VW Polo (small, fits well in tight spaces and traffic situations). However by the time we got to the rental desk, the counter person told us they didn't have any small vehicles left that day, and only SUV type cars (huge) so they up-sold us into a bigger car than we wanted. Mostly it worked out ok, but at one point I clipped a curb and scratched the hub cap. This turned out to be costly to repair and the rental company charged us accordingly. They did provide us with all the paperwork needed to file, and Rental Cover made filing pretty easy and covered the cost. Getting coverage turned out to be a good idea and worth every penny!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy reimbursement!

Coming from Singapore, I was a hit sceptical of this insurance.

But turns out to be easy and swift when doing claims! The only setback was the currency exchange so i kinda lost SGD$30

Will definitely engage this service again in future!

July 28, 2026
Unprompted review

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