RentalCover.com Reviews 

23,001
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 5,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward claim process, finding it easy to submit documentation online. Claims are often approved and paid out very quickly, sometimes within hours or a few days. Reviewers highlight the excellent service, reliability, and smooth experience, appreciating fast response times and convenient refund methods. However, some customers noted significant issues with communication and follow-up. A few reported complete radio silence after submitting claims, with no updates or replies to their inquiries. Others mentioned difficulties with unredeemable payment links or delays in receiving promised payments, despite initial approval.

What people talk about most

Claim

People report positive experiences with claim, often highlighting the smooth, fast, and straightforward... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and ease of... See more

Payment

Users describe positive interactions with payment, highlighting the straightforward and quick process for... See more

Response time

Consumers generally express satisfaction with the response time, with many claims being reviewed and approved... See more

Refund

Customers had positive experiences with refund, often highlighting the speed and efficiency of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the absolute easiest process! Filing a claim was a breeze — you do need all the evidence ready, including a photo of the incident, which, truly, isn't too much to ask. My claim was reviewed a... See more

Rated 5 out of 5 stars

After an unforeseen issue with a small ding in a rental car in Sri Lanka I submitted the claim and all was handled impressively well with payment completed within 48 hours. Great job.

Rated 5 out of 5 stars

Rental cover it’s a great company!!! I rent a car in Sicily and they was more cheaper than the rental company to provide me a full insurance, more over, when i return the car, the rental employee disc... See more

Rated 5 out of 5 stars

I added RentalCover when I booked a hire car through Expedia. I was unsure if I really needed it but I'm so glad I did - when reversing I hit a branch that was jutting out into the road and the passen... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(23,001)

5,821 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

6 Stars!!

Was so impressed by how easy it was to make a claim and receive my payout - less than 48 hours later! Thank you very much XCover.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and easy

After returning my rented car, the hire company purchased € 550 damage for a tiny dent on the vehicle. I easily sent four documents to Rentalcover.com by uploading online in a very simple process , they approved the claim within 2 working days and immediately refunded me the money. Highly recommend company!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

I booked a vehicle through booking.com…

I booked a vehicle through booking.com and
I had a great experience with the insurance claim process. The entire process was incredibly fast and hassle-free. My claim was reviewed, approved, and the payment was completed much quicker than I expected. The service was professional, efficient, and kept me informed throughout. I truly appreciate the excellent support and would highly recommend this rentalcover insurance company to anyone looking for reliable and prompt claim service. Thank you for making the process so smooth..

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Simple and fast claim process

Competitive prices. Had to submit a claim re damage to my hire car in the UK. Process was really simple and response including claim being approved was extremely quick. Once claim approved, payment was instantaneous. Happily recommend.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind…

I am very glad I took the extra coverage with Rental Cover. Once claim was filed for a minor windshield issue I was contacted within a few days to complete the next steps. The claim process was solved I received money instantly. I highly recommend them.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

It was very easy to submit my claim on…

It was very easy to submit my claim on lione. Within 3 days my claim was approved and payment was in my bank. The informatrion on the webpage was very clear and I knew exactly what documents were required from me and the car hire company. Thank you - great service.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Honest Rental car insurance company

The process to file a claim was so simple and honest. I am glad that I was able to settle the damages from my rental car easily and effectively. The communication and ease of having car insurance gave me peace of mind. Very fast turnaround with payment and satisfaction of not being hassled.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fast reimbursement - easy

Unfortunately, I had a car accident when I rented in Brisbane Australia with rental cover it was so easy. They took care of everything and reimbursed me immediately and it all went well.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend this insurance…

I would recommend this insurance company to anyone. Very smooth, very efficient. I had so much hassle with my rental company, Europcar, over a flat tire. It was agony dealing with them. So when i filed my claim i was so relieved how quick and straight forward this insurance company was. Many thanks for covering me, i will be a returning customer.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

My small claim fir annoying paint…

My small claim fir annoying paint damage was handled by Rental cover, After submitting the claim form with requested supporting documents , I had their positive response within 3 hours and claim payment to my bank within 6 hours.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great insurance experience

I booked an insurance with RentalCover a couple of times and luckily never had to make a claim. However, on this vacation I damaged the car and got my claim accepted within two days and received the payment instantly. Awesome!

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

First time I use rental cover.com. At the beginning I was worried to tell the truth. But when I need it everything were great. Easy procedure, everything easy to understand. I filled the claim with the documents in a few minutes. The approval came same day the same day I had the payment. Thank you for your help.

July 29, 2026
Unprompted review

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