Repairpartsusa Reviews 

6,594
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that parts are a great value compared to other options on the market. People also find the website very easy to navigate, and many mention that the product descriptions are clear and helpful. Additionally, shoppers often praise the fast delivery and good packaging that keeps items safe during transit. However, some customers also noted issues with shipping delays, mentioning that orders occasionally take much longer than expected to arrive. Reviewers occasionally experienced problems with product quality, such as receiving cheaper screens or incorrect parts instead of what they actually ordered.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance. While many reviewers praise the... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply polarized opinions about the... See more

Order

Consumers find order experiences to be deeply polarized, as while some reviewers report receiving their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick and... See more

Price

Customers had positive experiences with price, frequently highlighting that the parts are very... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(6,594)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

samsung 22 ultra oled lcd screen

The samsung 22 ultra oled screen came in on time. And just as described. It came with the screen already on the frame for easy installation. I will continue to buy my customers products from Repairpartsusa.com. 5 star!

December 5, 2025
Unprompted review
Rated 2 out of 5 stars

Paid for shipping and it was beyond delayed

My phone was malfunctioning because of a swollen battery. I ordered a new battery from here and paid for the 3-4 day shipping and powered off my phone to avoid any further issues. 4 days pass and my order still hasn’t been shipped so I contacted customer service and then received a tracking a few hours later saying it was being shipped out that same day. Now it’s in transit and is expected to arrive in another 5 days. Really dissappointed because of the delay on top of me trying to get my phone fixed as soon as possible because of the swollen battery. Now the battery is so expanded that it shattered my phone screen and I’ll have to order another screen too! I thought this was a reliable source but they clearly don’t care about punctuality when it comes to shipping out orders in the set time frame and considering that customers may have an urgency. “3-4 days” turned into 10 days and caused a new complication and inconvenience. The least they can do is offer me a new screen with no charge. I would have gone to an actual place and paid the extra money to get my battery changed if I knew they were going to delay the shipping like this.

December 19, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID Repair Parts USA at all costs

AVOID Repair Parts USA at all costs! I ordered an iPhone 13 mini screen, specifically asked for soft LED, but got a cheap LCD screen instead. Customer service is nonexistent - no one answers calls, texts, or emails. Had to involve my credit card company to get a refund, which took 3+ months. Not worth the hassle. Buyer beware!

October 27, 2025
Unprompted review
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Rated 1 out of 5 stars

⭐ 1 Star

⭐ 1 Star — Major Delays, Zero Accountability, Left Me Without a Phone for Weeks

I ordered replacement phone screens from RepairPartsUSA and this entire experience has completely wrecked my routine. The site promised 3–4 day shipping. A full week passed with zero updates. When I reached out, they blamed a “shipping issue” and told me the order would go out within 24 hours.

It didn’t. It took them four more days to ship it.

When I asked for compensation for the delay, they offered me a $4 shipping refund, which felt insulting considering how much time I’d already lost. And even after that refund, they let almost another week pass before actually shipping anything.

It has now been 2 and a half weeks, and I STILL have no parts.

Because of their delays, I’ve been without my phone this entire time. I can’t order groceries, I can’t handle basic tasks, I can’t check certain accounts, and while being sick, it has made life genuinely harder. Something as simple as ordering a repair part turned into a massive, unnecessary ordeal.

This company does not meet its own timelines, does not communicate, and does not take responsibility for the problems they cause. I won’t be ordering from them again, and I wouldn’t recommend them to anyone who needs their parts in a reasonable timeframe.

November 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Unreliable

I ordered a part roughly two weeks ago. Paid for shipping and everything but I have not even received a tracking number or any word about my order. It feels like a scam at this point. Some reviews seem to report good experiences, but after what I’ve experienced, it’s clear that these people are unreliable and you’re better off spending your money elsewhere. It’s not worth the hassle.

November 6, 2025
Unprompted review

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