Repairpartsusa Reviews 

6,594
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that parts are a great value compared to other options on the market. People also find the website very easy to navigate, and many mention that the product descriptions are clear and helpful. Additionally, shoppers often praise the fast delivery and good packaging that keeps items safe during transit. However, some customers also noted issues with shipping delays, mentioning that orders occasionally take much longer than expected to arrive. Reviewers occasionally experienced problems with product quality, such as receiving cheaper screens or incorrect parts instead of what they actually ordered.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance. While many reviewers praise the... See more

Quality

Users describe ambiguous interactions with quality, as reviewers express deeply polarized opinions about the... See more

Order

Consumers find order experiences to be deeply polarized, as while some reviewers report receiving their... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising quick and... See more

Price

Customers had positive experiences with price, frequently highlighting that the parts are very... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(6,594)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

Honorable Business

Great communication although is hard to reach at first time.

They don’t have a cancel order button built in site and they might have too much email to look into, so they won’t really get to your email on time. If you want to cancel an order the most guaranteed way might be submitting a return request at first place.

They do ship out my order before I can cancel it, but they are kind enough to accept my deal so that I pay for the original shipping and they pay for the return label.

Is an honorable business but might needs little improvement at their contact lines.

December 8, 2025
Unprompted review
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Rated 1 out of 5 stars

The screen assembly sent fits but that…

The screen assembly sent fits but that is where the good news ends, the drivers are not compatible which leads to severe stability issues ( I have had to lock and unlock the screen several times just to type this review) the fingerprint scanner does not function ( the window for it is covered in some form of potting material that can't be removed) I disassembled the phone and checked for damage just to be sure. At this point m not interested in a new screen or a refund I just want the company to do and be better. This was such a disappointment.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

I bought the screen as well as the…

I bought the screen as well as the screen protector. The screen broke while the screen protector was still intact with no cracks.
I also has my I phone 12pro max replacement screen brake even though I bought screen protector from you guys and also had it in an otter Box.
I would like to think maybe it was a bad batch becouse I don’t understand how that would happen. I would really appreciate you guys reaching back out to me pls and hopefully this review can be Amended.
Thank you
Ruben Canales
Order# 333550R

December 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam store. Left abandoned.

I ordered on December 15
Still didn’t get a tracking number or an update. I emailed them multiple times. Called and texted. Nothing
It’s now 3 days before new years 2026.
Still didn’t get an update. Or reply.
This store is a scam.
First class 3-4? I think they mean 3-4 years lol. It’s a scam you guys

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Trust all the negative reviews on this company

Product was supposed to be delivered within 3-4 days. Weird because it was only going from South Florida to South West Florida - a two hour USPS drive, at most. Order was placed on Dec 5 and delivered Dec 12. When your screens spiderwebbed, you dont want to be stuck with the damage any longer than necessary. I guess 3-4 days and a week are the same thing to them. Then, when I actually attempted to replace the screen, I found out they sent me a non-working/defective replacement screen. I know because after unsuccessfully attempting to replace it once and then attempting it unsuccessfully two more times with the phone turning on (vibrating only) but the screen remaining totally black… I figured I may have damaged a flex sensor cable or something. So, with all cables appearing to be in tact, I tried to reconnect to the old broken screen. My phone and screen then worked again. I wasted about 1-1.5 hours trying this POS product from this POS company. Additionally, I had emailed them about why my order was taking so long to get to me since their website said 3-4 days (not 3-4 business days) and I NEVER HEARD BACK FROM ANYONE. I would not ever try anything from Repair Parts USA again. I only gave 1 Star because 0 stars wasn’t an option. 0/10 recommend.

December 12, 2025
Unprompted review

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