Repatch Reviews 

117
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Wrote to them Friday asking about a repair for a quote and it's currently Wednesday into next week, never got back to me either by WhatsApp or Email, shocking tbh. I could understand if they were b... See more

Rated 5 out of 5 stars

Repatch have helped me tremendously. They have fixed my laptop numerous times and also fixed my brothers- which apple said was 'not fixable'. There have been countless times where they have offered ad... See more

Rated 5 out of 5 stars

I heard about Repatch from a friend who recently had their Laptop repaired at a very reasonable rate by them. I contacted them about my heavily damaged iPhone 6s Screen and within 1 Hour, I received m... See more

Company replied

Rated 5 out of 5 stars

Super quick Diagnosis and Fix time! I first went to Apple who misdiagnosed the device as having water damage and they wanted to replace the whole hardware. Then i found repatch to look into the... See more

Company details

  1. Courier Service

Information provided by various external sources

Repatch helps those looking to repair their broken phone, laptop or tablet find highly skilled repair technicians to either repair your device onsite or pick up, repair and return at your convenience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

117 reviews

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4.3

All reviews

(117)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Never got back to me.

Wrote to them Friday asking about a repair for a quote and it's currently Wednesday into next week, never got back to me either by WhatsApp or Email, shocking tbh.

I could understand if they were busy and could've let me know via WhatsApp with a "Hey, we received your message but currently busy atm, we'll get back to you soon!" but nope, radio silence, which makes me think they aren't worth going with if my stuff ever got lost or damaged, I'd get no response.

June 19, 2026
Unprompted review
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Rated 5 out of 5 stars

laptop cover replaced

I needed a laptop cover replaced. I had so many questions and all were answered.
The customer service is top class. I would definitely recommend them

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

The algorithm has some gems

I saw an instagram ad for repatch a while ago. I finally got round to getting my laptop repaired. I couldn’t find my laptop model on their website. So I contacted them via WhatsApp. They added my laptop to their options on the website and gave me a quote. By the end of the day, my laptop was picked up and was told that it should be ready by Saturday. Nick at Repatch contacted me to let me know that the repair required three screws that had been ordered and were due to be delivered on Monday. Expecting it to be delivered the next day. I was told it was possible to get it delivered that same day. Lo and behold I have my laptop back and repaired.

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service 👍🏾

These guys have fixed my laptop 3 times now. And on all occasions they have been quick professional and communicative on all accounts. Very happy with their service. I would recommend

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service - outstanding - picked up the computer and repaired it perfectly then delivered back to my place of work. Pricing was also much more competitive than anyone else by far. Customer service was also superb - Repatch are a great outfit. Thank you

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot explain how indebted to…

I cannot explain how indebted to Repatch I am.
I've been trying to get my mac book fixed for ages, but to no avail. Most places either said they couldn't because they don't fix macs, or they said it'd cost as much as the Mac cost, so when I saw the advert on Instagram for Repatch, I just thought 'fat chance', but within 48 hours, my mac was fixed and back in my possession, and all for a very modest cost. I'm grateful for the seamless way that the guys at Repatch handled everything and I've now got my memories of the past 15 years back thanks to them. They're invaluable.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Super quick Diagnosis and Fix time!

Super quick Diagnosis and Fix time!
I first went to Apple who misdiagnosed the device as having water damage and they wanted to replace the whole hardware.

Then i found repatch to look into the device and long and behold as i expected all that needed to be changed was the battery! Not only have i saved money on the repair i now feel confident any future repairs will go to Repatch! They were very quick and kept me updated everyday & provoded valuable information to help keep my laptop fresh

Stay away from Apple & Curry’s for device repairs

July 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing and swift service

Amazing and swift service, would definitely recommend it. A courier was sent to collect the laptop same day and the next day the laptop was fix. Looks brand new. Thank you.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal experience from start to…

Phenomenal experience from start to finish!
I had a macbook pro which unfortunately had liquid spill onto it and stopped working. I completely gave up on getting it fixed when I took it to apple and got quoted an extortionate amount as it was out of warranty. Left my laptop under my bed for 3years with little to no hope of getting it fixed, until my sister sent me some reviews on the company. I then decided to give it a chance and go with it & I can honestly say it’s one of the best things i’ve ever done! Laptop came back in a few days working & looking brand new again! Thank you so much to the team at repatch. They’re brilliant at what they do!😆

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. They collected my MacBook and repaired the track pad within the promised time frames. Would definitely recommend and happy to use again and again if ever I had a gadget that needed repairing. Priced very reasonably too.

December 6, 2024
Unprompted review
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Reply from Repatch

Thank you for your review! We’re glad your trackpad was fixed 😄

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Rated 5 out of 5 stars

Excellent service from the comfort of your home.

Excellent service I needed my Mac Book repaired and came across Repatch on Instagram.Contacted them and they responded fast they picked up the same day kept me informed about the issue,gave me a diagnosis and a competitive price.
I was reassured and happy with the outcome payment process is easy and my MacBook was delivered back without me leaving my house.

I definitely recommend this company to everyone and I will always be using them in the future.
Keep up with the good work. 😄

November 26, 2024
Unprompted review
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Reply from Repatch

Thank you so much for your review! I’m glad we resolved your MacBook issue 💜

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, didn’t even need to leave my house. Prices were good compared to other places in london. they were SUPER quick with it, kept in contact the whole time and made sure I was up to date with everything. Not one bad thing to say, definitely will be using again in the future

October 6, 2024
Unprompted review
Repatch logo

Reply from Repatch

Thank you so much for your review. I’m glad we could sort out your repair! 💜

Rated 5 out of 5 stars

THE ABSOLUTE BEST!

I have just used Repatch for the 2nd time, and on both occasions, they did not disappoint.

Nick is friendly and very professional, and always on hand to answer questions, and give clear and honest explanations.

He collected my laptop from my parent's address on Saturday, and had it back to me at my house on Tuesday. All of this made my life easier, and none of it was too much trouble for him.

I love the option of being able to spread the cost through Klarna as well, as the repair was an unexpected blip after spilling tea on the keyboard!

Thanks to Nick and the team. You guys are amazing, and you will definitely be my go to in future!

May 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Phone like brand new!

I’ve used repatch countless times now. I can get clumsy when it comes to my phone. Each time they have delivered my phone back like it’s brand new! They were on time, kept communication throughout and their app made things seamless. Great service

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Was kept informed through you the entire process via the app and text message. Even when things didn’t go according to plan, the standard of service remained high. I cannot recommend this company enough! Should I need a device repairing again, they are the first ones I’m calling.

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. They will come collect and drop your laptop off. Fixed my laptop within days and its looks and works as good as new. Could not recommend them enough! Would certainly go back to them if I was in need of another fix

January 29, 2024
Unprompted review

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