Repatch Reviews 

117
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Wrote to them Friday asking about a repair for a quote and it's currently Wednesday into next week, never got back to me either by WhatsApp or Email, shocking tbh. I could understand if they were b... See more

Rated 5 out of 5 stars

Repatch have helped me tremendously. They have fixed my laptop numerous times and also fixed my brothers- which apple said was 'not fixable'. There have been countless times where they have offered ad... See more

Rated 5 out of 5 stars

I heard about Repatch from a friend who recently had their Laptop repaired at a very reasonable rate by them. I contacted them about my heavily damaged iPhone 6s Screen and within 1 Hour, I received m... See more

Company replied

Rated 5 out of 5 stars

Super quick Diagnosis and Fix time! I first went to Apple who misdiagnosed the device as having water damage and they wanted to replace the whole hardware. Then i found repatch to look into the... See more

Company details

  1. Courier Service

Information provided by various external sources

Repatch helps those looking to repair their broken phone, laptop or tablet find highly skilled repair technicians to either repair your device onsite or pick up, repair and return at your convenience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

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4.3

All reviews

(117)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Repatch delivered fast, reliable and excellent service when repairing my phone and dealing with the issues I had with it professionally. The best thing about the service which I have received for my iPhone 7 Plus repair is that it was repaired within an hour of collection, and my phone felt as new as ever when I got it back! I highly recommend the company and the staff for their amazing customer service as they deliver repair services for all types of electronic devices. I will definitely use their service again.

April 22, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Service

Recently got my MacBook screen fixed with these guys. Amazing service, it was really easy to communicate with them, they kept me updated with everything and their pick up and drop off service made the whole process easy and simple for me!

April 5, 2020
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Repatch. I DMd on Instagram and received an instant reply, by the next day my laptop was collected. Shortly after I was contacted by a technician who broke down the problems with my laptop and costs. It was then fixed and dropped back to me in perfect condition. From a laptop that crashes midway through my dissertation to a fully functioning laptop that can work without being plugged to a socket... I’m overly impressed. Not only was my laptop fixed technically but the service was impeccable, communication was very clear at all times. Repatch really are the Uber of Repairs!!

March 22, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, friendly fast and convenient! I don’t even have to get out of my house, wicked idea totally recommend

February 22, 2020
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Rated 5 out of 5 stars

Amazing

I saw one of my friends receive there laptop back from rematch. Mine had not been working for a year and I was reluctant to have it repaired as I know about computers but didn’t have the know how to repair and the prices I was being quoted were ridiculous. Repatch spoke me through the process I had a consultation on the phone and then another one once my device was delivered after collection. It was so quick and easy to use and my laptop is back to life and faster that it was when I got it due to all the amazing upgrades. A big thanks to Sal from Mr Fix It & Nick From Repatch for the great customer services and for going the extra mile!

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

I came across repatch through a girl…

I came across repatch through a girl called Aliyah on Instagram. Since then, I decided to keep them close by just in case I will need their service. That day come when I broke my friends phone. The screen wasn't working, so I decided to reach out to the repatch teams and I spoke to Nick, one of the team member and they come to pick up the phone on the same day.

Nick kept me informed every step of the way and very patient .the phone came back fully functioning. Their service and communication 100% I had a Great experience from the start to finish I highly recommend them .

December 28, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

I can honestly say, Repatch is a great service . From telephone conversation, to collection to delivery of my laptop. I was walked through the whole process, extremely happy with the service provided. Will definitely be using Repatch in the future

December 28, 2019
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Rated 2 out of 5 stars

Wouldn’t use again.

Poor customer service. Late, Rude and inconsistent. Wouldn’t use again although their actual work was okay.

December 3, 2019
Repatch logo

Reply from Repatch

Hello Shannon,

We can't find your name on our system to deal with this complaint, could you please email us on customersupport@repatch.co.uk with your customer reference number to further assist you.

Thank you.

Nick.

Rated 5 out of 5 stars

Say goodbye to rubbish repair shops

Repatch are so professional, down to earth and most importantly get the job done. I will recommend them highly and its such a convenient service having it done in your home or your device being delivered to you.

November 14, 2019
Unprompted review
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Rated 5 out of 5 stars

Fantastic Service!

Fantastic service, quick pick up and delivery! Laptop works great as before! Thanks for the amazing service guys, will deffo use again!

October 28, 2019
Unprompted review
Rated 4 out of 5 stars

My phone came later than the proposed…

My phone came later than the proposed time. Other than that, everything else was smooth.

October 28, 2019
Unprompted review
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Reply from Repatch

Hello Arnold,

Apologies for coming a little later than proposed, we had an issue getting the Samsung screen delivered on time, we will look to improve that aspect of the business with immediate effect.

Thank you for your review.

Rated 5 out of 5 stars

Great company! Great Service!

Great company! Everyone was really helpful. My laptop came with some hidden monster problems, which the company communicated to me, talked me through and set about fixing! I’ve used another company for several years - but who knew what I was missing!! I am one very happy customer. Had my laptop serviced and my hard drive increased; and also had my ipad screen fixed. Both came back good as new. Wouldn’t hesitate to use this company again! Thanks guys!

October 27, 2019
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Rated 5 out of 5 stars

Samsung s7 active SIM card tray, motherboard replacement & back cover restored.

I had come across repatch via an advert on my Instagram page. I was having some issues with my Samsung S7 active my SIM card tray was not reading my SIM card as it had been damaged. So I reached out to the repatch team. I was very impressed with customer service I received speaking to one of the repatch team (Nick). They came to my house the same day to pick up the phone.

There were a few minor issues but I was informed every step of the way with the update of what stage my phone was at keeping me reassured. I got my phone back in full working order SIM card tray now reading my SIM card "I was very impressed". Plus I also got a FREE charger for the repair taking a little longer than expected AMAZING CUSTOMER SERVICE.

I would strongly recommend anyone to use there services as they are very professional, prices are very reasonable, they come out on the same day to fix your phone but the most important the customer service is on point. I have already recommended many friends and family to them.

I wish these guys every success in the future and if they continue in this manner they will definitely go on to greater things. Thanks again repatch.

October 4, 2019
Unprompted review

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