Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more
Company replied
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more
Company replied
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more
Company replied
Company details
Written by the company
Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.
Contact info
Watermoor Point Watermoor Road , GL7 1LF, Cirencester , United Kingdom
- support@reportmyloss.com
- reportmyloss.com
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
simple process.
July 14, 2023
Unprompted review
Reply from Report My Loss
Hi Ahmed, thanks for your review. Good to know you found the reporting process simple to do.
Kind regards,
Report My Loss Support
Advertisement
Very helpful
July 7, 2023
Unprompted review
Reply from Report My Loss
Hi Norma,
Thanks for taking the time to provide a review. Good to know you found the service helpful.
Kind regards,
Report My Loss Support
Reply from Report My Loss
Hi Alan, thanks for your postive review. I'll be sure to pass your feedback to our development team.
Kind regards,
Report My Loss Support
I had the assistance of a computer…
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it.
I am hopeful that my wallet and contents will have been handed in to the police because someone has already notified the bank and there has not been any suspicious activity so far on that account.
I hope for the best and keep my fingers crossed. The system appears to be very through and efficient.
Thank you for your help in trying to locate my wallet I am most grateful
June 21, 2023
Unprompted review
Reply from Report My Loss
Hi, thank you for taking to time to provide your feedback on the service. Hopefully your wallet is found and returned to you soon.
Kind regards,
CheckMEND Support
Simplicity .
June 19, 2023
Unprompted review
Reply from Report My Loss
Hi Ariella
Thank you for taking the time to provide a review. Good to know you found making a loss report very easy.
Kind regards,
The Support Team
Advertisement
Very easy form submission Looks like a…
Very easy form submission Looks like a good database
June 17, 2023
Unprompted review
Reply from Report My Loss
Hi,
Thank you for taking the time to provide a review. We are pleased you found making a loss report straightforward.
Kind regards,
The Support Team
Easy to use very helpful would recommend
June 11, 2023
Unprompted review
Reply from Report My Loss
Hi Richard,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a loss report.
Kind regards,
The Support Team
Easy to use and user-friendly
Easy to use and user-friendly. No absurd technicalities. Highly recomended
June 6, 2023
Unprompted review
Reply from Report My Loss
Hi Olufemi,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a loss report.
Kind regards,
The Support Team
I FOUND IT VERY EASY TO MAKE MY REPORT
April 5, 2023
Unprompted review
Reply from Report My Loss
Hi Susan,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a loss report.
Kind regards,
The Support Team
Advertisement
Nice thank you very much!!
June 4, 2023
Unprompted review
Reply from Report My Loss
Hi Zhivko,
Thank you for taking the time to provide a review. Glad you liked the service.
Kind regards,
The Support Team
it was an interesting experience…
it was an interesting experience because it was for the first time but quite easy to solve
May 23, 2023
Unprompted review
Reply from Report My Loss
Hi there,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a report.
Kind regards,
The Support Team
Simple to follow
April 20, 2023
Unprompted review
Reply from Report My Loss
Hi Paul,
Thank you for taking the time to provide a review. We are pleased you found the reporting process simple to follow.
Kind regards,
The Support Team
A great site for insurance claims
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a claim. The insurance company is very supportive and advises me to lodge this loss report. The procedure is easy and simple.
April 20, 2023
Unprompted review
Reply from Report My Loss
Hi Tintin,
Thank you for taking the time to provide a review. We are pleased you found the process of making a loss report easy to do. We will pass your comments on to the development team.
Kind regards,
The Support Team
Advertisement
Excellent service prompt response
March 30, 2023
Unprompted review
Reply from Report My Loss
Hi Malik,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Kind regards,
The Support Team
I am really happy with this service.
March 30, 2023
Unprompted review
Reply from Report My Loss
Hi Mohammed,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Kind regards,
The Support Team
Easy to use website
Easy to use website. I liked the fact that I could halt my input and pick it up again later. Great idea.
March 21, 2023
Unprompted review
Reply from Report My Loss
Hi Mrs Patrick,
Thank you for taking the time to provide a review. We're pleased to hear you found the website easy to use and the "Continue Later" feature helpful. I'll pass on your comments to the product development team.
Kind regards,
The Support Team
Great easy to understand and complete…
Great easy to understand and complete form
February 26, 2023
Unprompted review
Reply from Report My Loss
Hi Susan,
Thank you for taking the time to provide a review. It's good to know you found the service easy to use.
Kind regards,
The Support Team
Advertisement
Very good 👍 10
February 23, 2023
Unprompted review
Reply from Report My Loss
Hi Robert,
Thank you for taking the time to provide a review. We are pleased you had a good experience with the service.
Kind regards,
The Support Team
Easy to apply but doesn't give you much…
Easy to apply but doesn't give you much information in regards to what they'll do abt it or when u might get contacted next
February 23, 2023
Unprompted review
Reply from Report My Loss
Hi, thank you for taking the time to provide your feedback. We will pass comments onto our product team to help improve the service.
Kind regards,
The Support Team, RML
Completing the details was…
Completing the details was straightforward, once my insurance company had confirmed this was a valid site, the information I had completed had been saved and I only had to make the payment.
February 17, 2023
Unprompted review
Reply from Report My Loss
HI John,
Thank you for taking the time for your feedback - We are pleased hear the process worked well whilst getting confirmation for using the service from your Insurance company.
Best regards,
The Support Team, RML
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.