I was kept up to date about the delivery service and expectations, which I appreciated. The parcel was shipped with DPD, which I also appreciate. It did arrive completely squished on one end with the... See more
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Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
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Guaranteed to arrive alive!

United Kingdom
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Replied to 94% of negative reviews
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Despite the hot weather, all the live food arrived in perfect condition. Wasn’t sure what to expect with it being so hot overnight, but they’re all perfect and healthy, just like last time.

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Came in 2 days from ordering . Perfect and my fatty dragon loved them

Reply from Reptiles By Post
Nothing wrong with the company, the delivery guy left them on the doorstep after knocking just once and walked off. Left on front in the sun 32c

Reply from Reptiles By Post
Great price, swift delivery, all crickets alive and well, ready for their play date with the spiders 🤣

Reply from Reptiles By Post
Slow to post, only after I complained and asked to cancel the order I received an email saying dispatched, wouldn’t use again

Reply from Reptiles By Post
Good quality food for my reptiles, fast delivery and nicely packaged.
Thank you.

Reply from Reptiles By Post
The packaging and tubs are exactly as I hoped, and plenty of mealworms as needed

Reply from Reptiles By Post
Amazing service Amazing packaging all critters alive n well!! This is now my go to supplier!!!
Highly recommend!!!!

Reply from Reptiles By Post
Very smooth transaction all the way through, arrived in a timely manner very well packed great communication from this seller

Reply from Reptiles By Post
Where I live there are no local stores for insects and supplies for my leopard gecko, getting food regularly was getting expensive with the travel. Since I’ve ordered from reptiles by post I wouldn’t use any other methods. It comes quickly, nicely packaged, never had any loose bugs, and they are healthier then ones you get from pets at home And it’s much cheaper to order them, then to get them in person.

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Arrived on time and fresh as described .Dave the bearded dragon seems to like them

Reply from Reptiles By Post
Ordered 2 pots of flies for a mantid. They were delivered by leaving on my door mat and ringing the door bell. The couriers photograph them on the mat cause I take too long to get to the door. I got them in and opened them up. One pot were hardly moving. One pot were flipping about as expected. No substrate or anything just flies. I left them on my stairs and went off to do whatever.
When I finally got round to giving him them the one pot were still totally dead!. The other I opened and a few came out. By the next day all had died. I contacted them to let them know.
I got a very stern, curt reply that they had been delivered. There was a picture of them left on the doorstep. So that must mean they had been out in the sun all day. They had even checked the weather to see how hot it was.
Then they had a dig about I was getting in touch too late.
Yes ok it was a few days but life takes over sometimes and the decision to email a company exactly on the same day about a tub of flies that died or whether to go help my Mums sort her dinner out was such a hard choice. My Mum won.
Companies that argue the toss and start getting petty dont get my return buy. I cant be bothered to argue the point.
I certainly wont be taking up their offer of 'sending a replacement pot foc as long as I pay the postage..."
As I said - Dont bother!
As I said - not prepared to actually ask me. Just assuming. As in saying about 1st attempt for delivery. We live in a small town. The couriers if not in leave parcels on door mats. Or with neighbours.
This actually was the first attempt. AND I was there.
AND I got it in but you carry on assuming..

Reply from Reptiles By Post
As with every order , you get great value for money, & always very he, great communication re delivery & fast delivery

Reply from Reptiles By Post
Great, quick delivery with Royal Mail. Great service. Thank you. X x x x. X x x

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Reply from Reptiles By Post
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