I was kept up to date about the delivery service and expectations, which I appreciated. The parcel was shipped with DPD, which I also appreciate. It did arrive completely squished on one end with the... See more
Company replied
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Review summary
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Where I live there are no local stores for insects and supplies for my leopard gecko, getting food regularly was getting expensive with the travel. Since I’ve ordered from reptiles by post I wouldn’t... See more
Company replied
Excellent service! First time I have used Reptiles by Post and I’m really impressed. Ordered Dubai Roaches - all the care and effort put into packaging them was top class, postage was perfect and the... See more
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My local reptile store unfortunately closed, so I moved to buying my pythons feed online. This is my first experience of using Reptiles by Post and I'm really pleased. The rats are clean, as per... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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EXCELLENT PRODUCT!
Very satisfied with the product (fruit fly culture) which arrived well-packaged and on time.
The culture produced an abundance of fruit flies...and I have just ordered another one!
Would not hesitate to recommend this seller. 👍👍👍
May 26, 2026
Reply from Reptiles By Post
Thank You, David
Arrive within a couple of days of…
Arrive within a couple of days of ordering, well packed, great service from them, have used before and will use again,
June 2, 2026
Reply from Reptiles By Post
Thank You, Denise
Perfect as always
Perfect as always, quality live food and delivered within 2 days .. Thankyou
June 2, 2026
Reply from Reptiles By Post
Thank You, Sam
Great service
Great service, well packaged and quick delivery, Would highly recommend Reptiles by Post.
May 26, 2026
Reply from Reptiles By Post
Thank You, Ian
Reply from Reptiles By Post
Hi Ceri, sorry to hear this. If you think that your order is short please email us at info@reptilesbypost.com so we can get it sorted for you. Thanks.
Reply from Reptiles By Post
Thank You, Victoria
Excellent service with very smooth…
Excellent service with very smooth transaction
5 ⭐️⭐️⭐️⭐️⭐️
June 2, 2026
Reply from Reptiles By Post
Thank You, Jennifer
Mealworms box broken open
Mealworms box was broken open many of them which were dead had to be put in a box with plastic around it which was probably why some died everything else was okay was just not very happy about the mealworms
May 29, 2026
Reply from Reptiles By Post
Hi Kian. I can't see any messages from you on our system. We have a live on arrival guarentee, so feel free to email us at info@reptilesbypost.com so we can put this right for you. Thanks.
Reply from Reptiles By Post
Hi Star. Sorry to hear this. I can't see any messages from you on our system. Please contact us at info@reptilesbypost.com so we can put this right for you. Thanks.
All arrived in excellent condtion
All arrived in excellent condtion.
The flightless fruit flies are ideal for my wildlife pond, the newts ate them straight away. Also the earthworms are very healthy, I ordered size small but they were not small enough for the newts, however our visiting Black Bird and Robin are having a little feast everyday with these. Will order again.
June 1, 2026
Reply from Reptiles By Post
Thank You, Wendy
Was kept in the loop by company and…
Was kept in the loop by company and delivery people with an hour timeslot
Very happy customer
June 1, 2026
Reply from Reptiles By Post
Thank You, Carmen
Reply from Reptiles By Post
Thank You, Zoe
Top notch 👍 I have trained a robin
Top notch 👍 I have trained a robin to eat from my hand using these mealworms (I feed the worms dandelions before I give them to the birds to increase the calcium levels)
June 1, 2026
Reply from Reptiles By Post
Thank You, Joanna
Reply from Reptiles By Post
Thank You, Lei
Reply from Reptiles By Post
Thank You, Dawn
Trustpilot Review:
Trustpilot Review:
⭐⭐⭐⭐⭐
“Excellent company! Reptiles by Post offers really great pricing on everything I need, and the subscription service for recurring food deliveries is a game-changer. No more forgetting to order – it just arrives automatically. Delivery is always fast and reliable. Very happy customer, will definitely be ordering again!”
— Highly recommended!
May 23, 2026
Reply from Reptiles By Post
Thank You, Darren
fast delivery and looks amazing
I got the 90x45x45cm vivarium for my leopard gecko and it looks amazing. instructions are easy to follow and delivery was super fast :)
May 28, 2026
Reply from Reptiles By Post
Thank You, Kaitlin
Waited ages for parcel Royal Mail sent…
Waited ages for parcel Royal Mail sent it to wrong depot and left me without the items for longer wait
May 29, 2026
Reply from Reptiles By Post
Hi Audrey. Sorry to hear that you had issues with Royal Mail. I can't see any messages from you on our system, but if you email us at info@reptilesbypost.com we can hopefully get this issue sorted for you.
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