Respondent Reviews 

1,373
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 732 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and navigation, highlighting its intuitive design and clear layout. Many users appreciate the variety of engaging studies available, which offer fair payouts and a smooth communication process with researchers. The overall user experience, from screening to payment, is frequently described as positive, efficient, and well-organized. However, some people mentioned issues with payment delays and a lack of support when problems arise, particularly concerning unpaid studies or unresponsive researchers. A few other people also felt that the website could be frustrating at times, with vague study descriptions and limitations on the number of screeners, leading to wasted effort.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use, navigate, and... See more

Payment

People report ambiguous experiences with payment, with many expressing significant frustration over not... See more

Website

Clients share positive opinions on the website, with many praising its updated layout, ease of navigation,... See more

Response time

Reviewers mention ambiguous feedback about response time, with many customers reporting no response from... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at tim... See more

Rated 4 out of 5 stars

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participan... See more

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more

Rated 4 out of 5 stars

It have varied but overall it has been very positive to work with Respondent. I have given them feedback along the way to make their screen messages clearer - such as the limit of screeners one can t... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(1,373)

967 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great time doing projects

I had a great time doing projects. It’s something to do for extra money but also giving your opinion on something. Payment comes fast, signing up for the project is easy and everything is simple to do.

June 18, 2026
Unprompted review
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Rated 5 out of 5 stars

I love respondent

I love respondent! It's a great opportunity to give your opinions and feedback on all different types of subjects...it's fun and pays out pretty fast... 💯 💯 💯

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Respondent has a great way of…

Respondent has a great way of collecting opportunities and sharing them on my study deck. I can pick and choose what I seem to be qualified for and even the AI studies are decent. Try them you won’t be disappointed!

July 1, 2026
Unprompted review
Rated 3 out of 5 stars

The support team needs to improve

The support team does not help. There are lots of researchers who do not pay participant after survey has been completed.
Respondent needs to improve how complaints can be submitted per project.
Respondent support is not in anyway helpful to participants and some researchers are using this as an opportunity to scam participants.
I have over 3 studies that I did and researchers never paid.

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I enjoy doing the surveys

I enjoy doing the surveys that allow me to give my opinion on things that matter.
The way everything is set up on their end makes taking part in the surveys very simple. I really like the AI ones that have you talk to them and not a real person. Because I'm an introvert and I don't like people.
These surveys also pay out handsomely and aren't cheap.
I wish I had gotten more, actually.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

The most legit and beginner-friendly…

The most legit and beginner-friendly paid survey platform! ⭐️⭐️⭐️⭐️⭐️ At first, I was quite skeptical and pessimistic, thinking that as a newbie, it would be hard to land a project here. But it turns out Respondent doesn't discriminate. Even without any specific skills, you still have a great chance of qualifying for projects. Just a week after signing up, I immediately got my first survey project. Thankfully, up until now, there's always at least one project I manage to secure every single month. For anyone who's still hesitating because you feel you lack specific skills, don't worry Respondent is completely legit and totally worth trying out.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

EASY SIDE HUSTLE!!

Great way to make some extra income by completing fairly simple surveys, questionnaires, and/or tasks. Instructions and simple and straight forward. Many different options to choose from. Pay arrives few days after they verify that you have successfully completed the requirements. Unlike, other apps ur surveys, you don’t have to spend a month trying tk get $5. With Respondent, you are compensated well!

July 1, 2026
Unprompted review
Rated 4 out of 5 stars

Hit or miss.

Among all the services like this, this one pays the most. But actually getting and completing surveys is difficult. Getting paid is hit or miss. Many times I will get a note saying I'm getting paid, and never hear another word. Lately I've been getting a lot of invitations to projects that are already closed or disqualify me immediately.

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Smooth and transparent experience

Respondent.io provides a smooth and transparent experience for both researchers and participants. Payments are processed promptly, and the new user interface is intuitive and easy to navigate. The application process for studies is clear, and communication with project coordinators is always professional. Overall, it’s a reliable platform that values user experience and fairness.

July 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. For the past 2–3 weeks, every study I was accepted for was automatically cancelled the moment I clicked “Go to Project.” I was told I didn’t qualify based on screener responses, even though I was never given any screener questions to answer. I tried multiple devices, so it clearly appears to be a platform issue. I contacted support, but the service agents were absolutely no help and failed to resolve or properly investigate the problem. Extremely frustrating and a complete waste of time.

July 5, 2026
Unprompted review
Rated 3 out of 5 stars

Review About Respondent Io

I like the new website's look because it's more professional and user-friendly. For some reason, there are fewer projects specifically for my country, and the quota is smaller. Hopefully, more studies and projects for Indonesia can be added.

July 6, 2026
Unprompted review

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